Hub Services and Support

How We Can Help You

Registrar Assistance

Our team can help you navigate registration processes, academic records, transcripts and other Registrar-related services, including:

  • Enrollment verification letters

  • Letters of completion

  • Letters of attendance

  • Sibling enrollment forms

  • Certificate of Professional Education requests

  • Family Educational Rights and Privacy Act (FERPA) release forms

  • Degree and enrollment certifications

  • Transcript request status and tracking support

  • Diploma requests and replacements

Financial Aid Assistance

Our team can provide guidance on financial aid processes and help you navigate available aid and funding options, including:

  • FAFSA and financial aid applications

  • Navigating the financial aid portal

  • Understanding your financial aid award package and eligibility

  • Loans and alternative financing options

  • Documentation and verification requirements

  • Satisfactory Academic Progress (SAP)

  • Veteran and military education benefits

Student Accounts Assistance

Our team can assist with student account services, including:

  • Tuition and billing questions

  • Payments and payment plans

  • Refunds and account credits

  • Financial holds and late fees

  • Scholarships, tuition discounts and third-party billing

  • Health insurance waivers and appeals

  • Authorized user access

  • 1098-T tax forms

General Information and Navigation

Not sure where to start? Start at the Hub! Our team can help answer general questions and connect you with the right office or resource, including:

  • General enrollment services questions

  • Referrals to campus offices and departments

  • Assistance navigating university processes and resources

  • Guidance on where to find support for your specific needs

Other Campus Partners

As a centralized point of contact, we partner with student–facing offices across the university to provide a coordinated and seamless student experience.

These offices will continue to have resources on their website to help you navigate your time at Stevens.

Additional Support and Services

Preparing for Your Semester
Initiating Documents and Forms
Understanding Costs and Paying Your Bill
Accessing and Maintaining Financial Aid Eligibility
Preparing for Course Registration
Completing and Maintaining Course Registration
Maintaining Your Academic Profile
Accessing Academic and Student Support
Preparing for Your Final Semester

Male and female students walk on campus on a sunny day

Important Dates and Deadlines

Looking for important dates & deadlines, across billing, courses and the academic year?