New centralized resource brings enrollment, financial and academic services together in one student-focused destination
For Stevens Institute of Technology students, getting assistance with enrollment, financial aid, billing or academic records just got easier. The university has launched the Student Enrollment Services Hub — or simply, “the Hub” — bringing a range of enrollment-related services together in one convenient, student-focused destination.
Located on the first floor of the Howe Center, the Hub officially opened this month with a grand opening and ribbon-cutting event timed to coincide with students’ return to campus. The centralized service center provides support with student records, enrollment assistance, billing and financial aid — providing students with a single and convenient location for assistance throughout their academic journey at Stevens.
A collaboration amongst the Divisions of Enrollment Management, Academic Affairs and Finance, the Hub is designed to make processes more seamless and connected while giving students easier access to the information and resources they need to succeed.
“From day one, our focus will be on creating a more connected and student-centered experience across enrollment-related services, making enrollment and financial processes feel like a partnership, and delivering support that truly puts students first,” said Dana Caccio, inaugural director of the Student Enrollment Services Hub.
Caccio brings extensive experience in enrollment management and student services to the new role, most recently serving as associate director of admissions at Wagner College. Her background includes leading process improvements, implementing strategic initiatives, fostering cross-functional collaboration and supporting students throughout their educational journeys.
“We’re thrilled to welcome Dana Caccio to Stevens as the inaugural director of the Student Enrollment Services Hub,” said Cindy Chin, vice president for enrollment management. “Dana brings a wealth of experience in enrollment management and student services, and her collaborative approach makes her an ideal leader for the Hub.”
As director, Caccio will lead the continued development of the Hub and its services, working across university divisions to create a more streamlined experience for students.
The Hub serves all Stevens students across the university to ensure they have access to consistent, responsive and supportive enrollment services.
