Michael Parfett (mparfett)

Michael Parfett

Teaching Professor

School of Business

Babbio Center 403
(201) 216-5385


  • MS (1971) Lehigh University (Mathematics)
  • BA (1969) Fairleigh Dickinson University (Mathematics)


IT strategies and emerging issues; On-line teaching methods; Strategic management; emerging technologies (digital transformation, cloud computing, cognitive technologies, IoT, AI, VR, AR, blockchain, collaboration); leadership, Entrepreneurship; business/service models and the alignment with strategy; Global management

General Information

My background is ideal for the School of Business. My career is based on technology, business and entrepreneurship in the telecommunication, finance, consulting , human capital management and computing industries. Mr. Parfett has over 30 years of experience in the Information Technology business. He has held numerous senior management positions while at Computer Horizons, AT&T and Salomon Brothers as well as runing his own consulting business. For Computer Horizons Corp. he was President of Chimes a wholly owned subsidiary, which he led from start-up to profitability.At AT&T, Mr. Parfett was the Consumer Services Ordering and Provisioning Vice President. In this role, he was responsible for building an organization to provide best-in-class processes and systems for all consumer products and services. Prior to this, Mr. Parfett was the Operation and Service Management Architect and System Integration Vice President. In this role, he was resposible for the architectures of all internal AT&T systems.As President of his own consulting firm, Mr. Parfett specialized in business and technology transformation. His client base was in the financial services, telecommunications, and Big 5 consulting firms.Mr. Parfett was a Senior Operating Officer at Salomon Brothers. He was responsible for the firm's software and hardware infrastructure. He was one of the senior technology managers responsible for the leading edge solutions used in Tokyo,London and New York.


Teaching at Stevens for 15 years
Faculty advisor for numerous Capstone projects
Founder and Managing Partner for FourPars, LLC
Partner at The Ponder group, LLC
Computer Horizon executive in charge of Princeton Softect
President of Chimes
Vice President at AT&T

Institutional Service

  • Director of AACSB – Assurance of Learning Member of the MSIS PAC Member of the Marketing and Management committee Member of committee on improving teaching effectiveness Member of the ethics committee Member of the online learning committee Member of select group that advises the IT organization and the web campus organizations Member
  • Many different ones Member
  • Many different ones Member
  • several different ones Member
  • Assurance of Learning Chair
  • Academic/research support Member
  • Assurance of Learning Chair
  • Service support Member
  • Service support Member

Professional Service

  • FourPars, LLC Managing Member

Consulting Service

Managing partner for FourPars - Executive consulting in the private sector
Chairmen of the Technology Board for a non-profit organization, Recording for the Blind and Dyslexic


Director of Assurance of Learning for AACSB accreditation

Innovation and Entrepreneurship

Founder of FourPars, executive management consulting
Founder and President for Chimes, Human Capital management company
Developed the Solution business at AT&T - became a 5 billion dollar business

Honors and Awards

Provost on-line teaching excellent award
Letter of teaching excellent from the provost every semester
IBM Faculty award
Lehigh University Fellowship 1969 – 1971
AT&T Leadership Council
Edited Books Reviewed and edited a book proposal for a new book;
Service System Physics – Foundations in Service Management


MIS760 - IT strategy: strategic issues in IT management
MIS460 - Strategic Issues in IT management (undergraduate)
MGT699 - Strategic management
MGT663 - Entrepreneurship
MGT630 - Global business ad markets
MGT650 - International business management
MGT809 - Capstone
MGT810 - Field consulting projects
MGT612 - Human side of Project management
SME610 - Fundamentals in Service Management
SME710 - Service strategy and design
SME800 - Capstone in Service management