Scam calls, emails, and text messages targeting international students are on the rise. Please stay alert and cautious to avoid falling victim to scams.
Please be aware and cautious of "scam calls". A scam call is a malicious call with the intention of illegally acquiring money or personal information from you. The caller may pretend to be from a government agency such as DHS, USCIS, or the IRS. They might already have information such as your name and visa category. If you are not familiar with these types of calls, it can be very alarming and scary to receive one. A natural reaction when you receive such a call is to want to comply with demands of money or personal information to resolve the issue. If you do fall victim to a scam, it is unlikely that you will get your money back. "Scam emails" or "scam text messages" also require caution on your part.
Reminders for handling a scam call, email, or text message:
If you receive a call demanding personal information, hang up immediately
Remember, government officials will never, under any circumstances, request payment from you in the form of gift cards of any kind (eBay gift cards, Visa or American Express gift cards, Amazon gift cards, etc.)
Remember, government officials will never threaten you or ask you for payment over phone, email, or text.
If payment is required from a US federal agency, such as USCIS, they will mail a letter on official stationery requesting payment. (You can bring these letters to our office for assistance.) How to report a call from a scammer:
If you ever receive a scam email or phone call, report it to the Federal Trade Commission.
If you are not sure if an email or phone call is a scam, contact ISSS for help.
If you receive a suspicious email or call, claiming to be USCIS, you can contact the webmaster at [email protected]. (USCIS will review the emails received and share with law enforcement agencies as appropriate.