Meet the OneIT Team

OneIT brings together the people, services, and technologies that power the university’s digital experience. We support teaching, learning, research, and administrative operations by delivering secure, reliable, and innovative technology solutions. Across our units, we work collaboratively with campus partners to strengthen the university’s digital infrastructure, enhance user experience, and enable the strategic use of technology in every corner of campus life.

Office of the CIO

The Office of the Chief Information Officer provides strategic leadership for the university’s technology vision and is also responsible for the general operations of the Division of Information Technology. The CIO oversees the OneIT organization and works closely with academic and administrative partners to align technology initiatives with institutional priorities, strengthen digital capabilities, and guide long‑term planning and governance.

The office leads efforts that promote security, reliability, accessibility, and innovation across the university’s technology ecosystem. Through this work, the CIO ensures that OneIT delivers cohesive, forward‑looking services that support the university’s teaching, learning, research, and operational goals.

Unit Leader: Michael Parente, Vice President for Information Technology and Chief Information Officer

Office of Client Support and Learning Technology Services

Client Support and Learning Technology Services (CSLTS) delivers technology services that support teaching, learning, research, and daily operations across the university. As the primary point of contact for IT assistance, the unit provides tiered support for endpoint devices, software, instructional technologies, classroom and basic A/V systems, and service desk operations.

CSLTS also leads the administration and strategic development of core learning technologies—including Canvas, Zoom, Panopto, assessment platforms, engagement tools, and emerging instructional technologies. Through training, consultations, and continuous service improvement, the unit partners with faculty, academic departments, and campus stakeholders to promote effective technology integration across face‑to‑face, hybrid, and online environments. CSLTS further advances institutional goals by managing service lifecycles, developing staff capabilities, strengthening IT service management practices, and fostering a culture of collaboration, accessibility, and continuous improvement.

Unit Leader: Michael Scalero, Senior Director, Client Support and Learning Technology Services

Team Leads:

• Frank Filogamo, Associate Director, Client Support Services

• Wei Li, Associate Director, Learning Technology

• Harry Ortiz, Associate Director, Academic Multimedia Services

Office of Enterprise Infrastructure and Platform Engineering

Enterprise Infrastructure and Platform Engineering designs, delivers, and maintains the university’s core technology infrastructure and digital platforms, ensuring reliable, secure, and scalable services that support academic, research, and administrative operations. The team’s work spans systems engineering for Microsoft 365, cloud services, on‑premises data centers, and research computing; network engineering for campus networking and telecommunications; platform engineering for websites, enterprise applications, and automation; and data analysis and integrations that enable reporting, analytics, business intelligence, and system interoperability.

Together, these functions provide a foundational technology environment that powers the university’s digital ecosystem and supports innovation across the institution. By aligning infrastructure, platforms, and data services with institutional priorities, the team enables seamless collaboration, dependable access to critical systems, and the efficient delivery of new capabilities. This integrated approach strengthens operational resilience, enhances the user experience for students, faculty, and staff, and ensures the university is well positioned to adopt emerging technologies. In doing so, Enterprise Infrastructure and Platform Engineering plays a central role in advancing the university’s mission and long‑term strategic goals.

Unit Leader: Hammad Ali, Assistant Vice President, Enterprise Technology Services

Team Leads:

• VACANT, Associate Director, Cloud Computing and Systems Engineering

• Luis Quispe, Associate Director, Network and Telecommunications Engineering

• Alexis Watson, Associate Director, Platform Integration and Automation

• Megan Kelley, Associate Director, Data and Analytics

Office of Enterprise Systems and IT Business Strategy

The Office of Enterprise Systems and IT Business Strategy partners closely with academic, administrative, and executive stakeholders to ensure that Stevens’ enterprise systems effectively support institutional priorities and long‑term operational sustainability as defined by the University’s strategic plan. The unit also serves as a liaison with external partners and vendors, ensuring best‑practice adoption and value realization by supporting teams across campus. The unit leads system configuration, functional design, security coordination, testing, and release management, while establishing standards and governance models that promote consistency and data integrity across Stevens.

This team serves as a connection to campus for IT business strategy and planning, acting as a primary point of contact for campus-initiated technology projects and significant IT-enabled improvements. This includes leading enterprise-wide intake, prioritization, and planning to ensure initiatives align with institutional goals and deliver value, multi-year roadmaps, and an organized project portfolio. The team provides hands-on project and portfolio management support, defining scope and requirements, coordinating timelines and resources, tracking milestones and risks, and keeping stakeholders aligned through execution. The unit also supports development of role-based training and enablement resources to help stakeholders adopt new systems and processes with confidence. In parallel, the team leads communications planning for IT initiatives by creating timely messages, coordinating outreach across audiences, and maintaining channels for updates.

Unit Leader: Steve Flanagan, Senior Director, Enterprise Systems and IT Business Strategy

Team Leads:

• Bryan Lugo, Associate Director, Workday Solutions

• Kaitlin Osborne, Associate Director, IT Business Strategy and Planning

• Morgan Kellogg Cua, Manager, IT Communications and Training

Office of Information Security Services

Information Security Services protects the confidentiality, integrity, and availability of the university’s information systems, data, and access‑controlled facilities. As the leader of the Protect Stevens program, the office works closely with academic, research, administrative, and facilities partners to manage risk and ensure secure access to digital and physical resources across campus.

The team oversees cybersecurity operations, identity and access management, physical access systems, governance and compliance activities, security awareness initiatives, and consultation on secure system design and research security requirements. Through this work, the office safeguards institutional assets while enabling the university’s teaching, research, and administrative missions.

Unit Leader: Jeremy Livingston, Chief Information Security Officer and Deputy CIO

Team Lead:

• Rafat Azad, Associate Director, Information Security Services