Contact Client Support Services

Stevens Support Portal, Attila Chat, E-mail & Phone 
Stevens Support Portal & Attila Chat: support.stevens.edu
Email: [email protected] 
Phone: 201-380-6599

Walk-In Hours
TRAC (located outside of the library entrance) is available for walk-in support:  
Monday through Friday 8 a.m. – 5 p.m.  
Saturday 10 a.m. – 2 p.m.  
Sunday 12 p.m. – 4 p.m. 

Remote & On-Demand Support
Our OneIT team can assist you remotely and is available for on-demand classroom support, in addition to the TRAC hours during the following times:   
Monday – Thursday from 5pm – 8pm   
Friday from 5pm – 7pm  

After Hours
Requests received outside of the above hours will be processed at the start of the next business day.