IT Support

Contact Client Support Services

Stevens Support Portal, Attila Chat, E-mail & Phone  
Stevens Support Portal & Attila Chat: support.stevens.edu 
Email: [email protected] 
Phone: 201-380-6599 

In-Person Support
Visit TRAC (located outside of the library entrance) for walk-in or remote support:  
Monday through Thursday 8 a.m. – 8 p.m. (5 p.m. – 8 p.m. basic support only)
Friday 8 a.m. – 7 p.m. (5 p.m. – 7 p.m. basic support only)
Saturday 10 a.m. – 2 p.m. (Basic support only)
Sunday 12 – 4 p.m. (Basic support only)

Classroom Support
In-Person Classroom Emergency Response: Monday – Friday from 8 a.m. – 8 p.m. 

The fastest way to receive information and classroom technology support is by scanning the QR codes located in all classrooms on campus:
The Black QR code provides users with information about the classroom.
The Red QR code will connect users directly with classroom support. 

After Hours 
Requests received outside of the above hours will be processed at the start of the next business day.