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Business Process Management and Service Innovation Certificate

Program Details




School of Business Graduate Program


On campus


Office of Graduate Admissions1-888.511.1306[email protected]
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Business process management addresses the analysis, design, implementation and improvement of enterprise processes. The use of business process automation technology promises significant efficiency gains for organizations through the automated coordination of activities, allocation of tasks to process participants and the integration of applications. Demand for better process management is driven by opportunities related to ongoing process performance improvement, process outsourcing/offshoring and the interest in process standards.