Contact Us & Advising Hours
Inquiries & Request Submissions:
Email Assistance | Available Monday - Friday, 9AM-5PM Email To: [email protected] |
Phone Assistance | Available Monday - Friday, 9AM-5PM 201-216-5189 |
Request Submissions | Email To: [email protected] Current Students may submit via the ISSS Intranet Site |
Document Collection:
Electronic I-20 Retrieval for F-1 Students: | DHS allows DSOs to electronically send I-20s to student email addresses in SEVIS. If requested, your new I-20 will be attached as a PDF. Please be sure to print out your I-20 in color and sign and date your I-20 in the "Student Attestation" section on page 1. The printed I-20 becomes your physical copy for I-20 official use. These I-20s are used in the same way as previously issued I-20s. ISSS is unable to print I-20s that have been previously emailed to students. |
In-Person Document Pick-Up: | The ISSS Office is located on the 9th Floor of Howe Center and is open from 10:00AM-4:00PM for document pick up. A valid photo ID is required when collecting documents from the ISSS Office. ISSS is not authorized to provide documents to 3rd parties. |
*Front Desk Zoom Assistance has ended effective December 1, 2022*
ISSS Advising Hours
ISSS Advising Hours are meant for continuing students at Stevens and alumni on OPT/STEM OPT and J-1 Exchange Visitors with complex immigration issues or questions. ISSS Advisors can discuss a number of issues with students and scholars, including immigration regulations, Stevens’ policies, and resources to assist.
Advising Topics
Some example topics include the following:
Travel or visa related questions
CPT/OPT employment questions
Academic reduced course load
Leave of Absence
If you have sent a message to [email protected] or [email protected], you should wait until the ISSS Office addresses your question/concern and reviews your application. New students who have not yet arrived at Stevens to start their program should contact [email protected] with any questions they may have.
ISSS offers the following Advising Hours availabilities:
Virtual Advising Hours via Zoom on Mondays (2:00PM - 4:00PM) and Thursdays (12:00PM - 2:00PM).
* Advising sessions on Zoom will not be available on Thurs, June 8 due the school wide staff training and you can join us on Zoom Tuesday, June 6 from 12:00pm-2:00pm instead.
** In person advising session will commence in the beginning of Fall 2023 term. Contact us by sending a message to [email protected] and/or our phone assistance (201-216-5189).
The ISSS Advising Team is available to meet with you virtually during designated times. No need to schedule an appointment, simply join via Zoom! Picking up documents and checking on the status of submitted applications should be confirmed with the ISSS Front Desk team only
When you join a virtual meeting with ISSS Advisors, please note that:
You must be a Stevens continuing student or a student on OPT/STEM OPT
Be ready to provide your CWID number or SEVIS ID number in the chat box
You will have a virtual one-on-one meeting with any available ISSS Advisor, and it is limited to 5-10 minutes per visitor
You will be placed in a Zoom waiting room area until an ISSS Advisor admits you.
Since students may drop-in during virtual advising session, please understand there may be other students in the Zoom waiting room ahead of you and ISSS Advisor sees students in the order that they join and are placed in the waiting room
Meeting ID: 986 9829 0843
Virtual Advising Hours Schedule
Mondays | Hours | Thursdays | Hours |
|---|---|---|---|
June 5, 2023 | 2:00PM - 4:00PM | June 8, 2023 | N/A |
June 12, 2023 | 2:00PM - 4:00PM | June 15, 2023 | 12:00PM-2:00PM |
June 19, 2023 | 2:00PM - 4:00PM | June 22, 2023 | 12:00PM-2:00PM |
June 26, 2023 | 2:00PM - 4:00PM | June 29, 2023 | 12:00PM-2:00PM |
* Advising sessions on Zoom will not be available on Thurs, June 8 due the school wide staff training and you can join us on Zoom Tuesday, June 6 from 12:00pm-2:00pm instead.
** In person advising session will commence in the beginning of Fall 2023 term. Contact us by sending a message to [email protected] and/or our phone assistance (201-216-5189).