Curriculum Overview

This course focuses on understanding the interplay of group, inter-group, and organizational factors on the performance of multifunctional teams in technology-based organizations. The course integrates theory and research on multifunctional teams with the skills necessary for effectively managing them. Topics covered include managing decision-making and conflict in multifunctional teams, managing the team’s boundary and inter-group relations, organizational designs that support working cross-functionally, and measuring and rewarding team performance. Cases are used to illustrate the problems of working cross-functionally. Individuals are given feedback on their team management skills.

In a world being reshaped rapidly by technologies at a hectic pace by everything from mobile commerce to social media to blockchains to generative AI, it can get overwhelming for managers to deal with the ambiguity surrounding how to market and sell technology products. This course, geared towards current and future managers, has the primary objective of getting students adept at seeing with how Products, Promotions, Placement, and Pricing of technology products differs from the traditional 4Ps of Marketing consumer products. Students should find themselves well equipped to develop, shape, and pitch technology products, both within their organizations and without. 

This course presents concepts regarding the collection, processing and reporting of financial information in a technology-based business. Managerial accounting and cost accounting, and their uses and limitations, will be discussed. Use of financial statements, budgets, and cost estimates in management decision-making will be emphasized. The impact of the risk and uncertainty associated with financial decisions will be illustrated via case studies.

This course discusses the technology strategy process and develops skills, methodologies, and critical thinking in order to achieve technological competitive advantage. Subjects covered include technology life-cycles, type and characteristics of RD&E project portfolio selection, and an overview of successful development strategies. Case studies will be used to build competence and confidence in the concepts.

This course deals with the theory and methods associated with design thinking, a problem-solving protocol that spurs innovation and solves complex problems. Design thinking involves a unique form of inquiry which goes well beyond product and service design. Students will develop an appreciation for design and develop skills for studying design systems. These concepts and methods have wide applicability as they can be used to design organizations of people, information structures, compensation systems as well as the entire consumer experience. Applying these approaches can often create entirely new systems that are more useful and usable. The logic of this approach can sometimes solve "wicked problems" which have defied previous solutions.

This course is designed to explain and demystify big data in non-technical terms. It bridges the gap between market buzz and business realities. It documents real-world usage and ROI of big data, delineates successes and failures of big data, and the reasons for both. In short, the course peels away the complexities surrounding big data, boiling it down to the essence that managers need to know to make optimal decisions about the use, resourcing, risks, and value of it.  

Artificial Intelligence (AI) is an interdisciplinary field that draws on insights from computer science, engineering, mathematics, statistics, linguistics, psychology, and neuroscience to design agents that can perceive the environment and act upon it. This course surveys applications of artificial intelligence to business and technology in the digital era, including autonomous transportation, fraud detection, machine translation, meeting scheduling, and face recognition. In each application area, the course focuses on issues related to management of AI projects, including fairness, accountability, transparency, ethics, and the law.  

This course focuses on the role of Information Technology (IT) in reengineering and enhancing key business processes. The implications for organizational structures and processes, as the result of increased opportunities to deploy information and streamline business systems, are covered.  

This course covers essential security concepts for managers in three phases. Initially, it delves into security fundamentals, focusing on levels of security and key aspects like authentication and integrity. The second phase explores cryptographic algorithms, PKI, and corporate security. Finally, management issues, including security policies and administration, are discussed alongside various security technologies applied to cybersecurity, such as Internet security, Web application security, and wireless security. Students will conduct security audits of websites and corporate applications. 

This course familiarizes students with techniques used by organizations to support their fundamental task of producing goods and services. It includes a balanced view of the manufacturing of tangible goods and the production of less-tangible services. This course emphasizes on forecasting, quality management, facility location, and inventory management. The course also includes an examination of the interactions of operations management, quantitative decision-making techniques, and information technology.   

These seminars will introduce the student to contemporary issues of sustainability, ethics, corporate governance and critical thinking. They will provide an overview of business paradigms that can impact corporate sustainability, governance and integrity, including Environmental, Social and Governance (ESG) dimensions and their relationship with technology with the objective of sustaining a competitive advantage. Through the critical thinking seminar, the students will cultivate a healthy skepticism toward new technologies, fostering the ability to ask questions, flag biases, challenge assumptions, and investigate evidence.  

The capstone project is a comprehensive experience, designed for working professionals to integrate knowledge and skills acquired in technology management. Students will engage in a group project, applying tech-fluency and managerial expertise to address technology challenges for organizations. Each student group will be mapped to a faculty advisor and an alumni mentor. The student groups will take ideas and learnings from their different courses and apply them to their capstone project.