ISSS Office Operations & Virtual Assistance

*Front Desk Zoom Assistance has ended effective December 1, 2022*

In Person & Virtual Assistance Available: 


ISSS will be continuing advising hours via Zoom until further notice. ISSS staff is available via email at [email protected] Monday through Friday, from 9 a.m.-5 p.m. 

ISSS is located on the 9th floor of Howe Center and will continue to offer assistance via phone and email service Monday through Friday from 9:00AM to 5:00PM. Document pick up is available Monday - Friday from 10:00AM - 4:00PM.


Electronic I-20 Retrieval for F-1 Students:

Please note DHS allows DSOs to electronically send I-20s to student email addresses in SEVIS. If requested, your new I-20 will be attached as a PDF. Please be sure to print out your I-20 in color and sign and date your I-20 in the "Student Attestation" section on page 1. The printed I-20 becomes your physical copy for I-20 official use. These I-20s are used in the same way as previously issued I-20s. ISSS is unable to print I-20s that have been previously emails to students.

ISSS Virtual Assistance



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