Jacobs HSATM 2009

Leading Culturally Diverse Organizations

Download presentation: Leading Culturally Diverse Organizations
Steven A. Jacobs
President, Global BioPharm Solutions

In today's organizations leaders and managers are faced with ever growing cultural divides.  These can negatively impact teamwork, timelines and deliverables.  Culture is more than just the challenge of working with multinational companies and truly global teams; it is the challenge of working with the different cultures between engineers and project managers, introverts and extroverts, and visionaries and tacticians, just to name a few.  This presentation will provide real-life examples of how to be aware of and overcome these hurdl

  • Identifying key competencies needed when working with cultural differences
  • The principal aspects of culture including adaptation and style switching
  • Communication techniques to break through cultural barriers
  • Strategies for effective intercultural interactions
  • Specific leadership and management concepts necessary with culturally diverse people
  • Ways to motivate culturally different people to accomplish project goals



Steven A. Jacobs is President of Global BioPharm Solutions, LLC, which provides clinical supply chain solutions and troubleshooting to biotech and pharmaceutical companies.  He is a successful business leader, consultant, and communicator, and his career has been heavily involved in innovation, global cultural dynamics, and high performing teams.  He has presented globally on creativity, leading global teams, emotional intelligence, clinical supplies logistics, project planning, and contract negotiations, and is a recognized expert in the clinical supplies industry.

Past positions have included president and Global Chief Operating Officer of a multinational contract organization that served companies like Novartis, Eisai, Lilly and others in the pharmaceutical and biotech sector.  He also served as head of US clinical supply operations for Johnson & Johnson.  Mr. Jacobs was a logistics and aviation officer, in the U.S. Army, where he rose to the rank of Major and was a maintenance test pilot and pilot in command for rotary wing and fixed wing Army aircraft. 

His undergraduate degree is in Pharmacy from the University of the Sciences in Philadelphia and his MBA is from the University of Phoenix with a specialization in global management.  Jacobs can be reached at steven_jacobs@comcast.net.