CANCELLATION AND REFUND POLICY
The Housing Application is a binding agreement from the time the application is submitted. Students must submit a non-refundable $500 housing deposit that will be applied to the first semester of housing. Students who cancel their housing application will be assessed a $500 cancellation fee. All students living in housing are required to read and agree to the Stevens Handbook.
- On Campus, Special Interest, and Stevens-Owned Greek Housing residents: The housing contract is binding for both fall and spring semesters of one academic year
- Stevens Leased Housing (SLH) residents: The housing contract is binding for both fall and spring semesters of one academic year.
- Spring-Only residents: The housing contract is binding for the spring semester.
Housing Contract cancellation requests must be submitted online through myStevens by clicking the Housing/Dining icon and choosing the “Housing Cancellation Request Form”. After this form is submitted, the Office of Residential and Dining Services will approve or deny the cancellation request within 5 business days. Please provide supporting documentation for the request (if applicable).
Approved Housing Cancellation
Students who meet one or more of the below requirements and are approved for housing cancellation may be assessed a cancellation fee and may have their housing fee prorated on a weekly basis from the time their housing term begins until they remove all items from the room and return the key. Housing charges are not based on usage; charges are based on room assignment term and room fees. Approved cancellation reasons may include:
- Absence due to a Stevens-approved program (i.e., Co-op or study abroad)
- Leave of Absence (not related to a student conduct matter)
- Mid-Year Graduation
- Not enrolled at Stevens
- Unforeseen circumstances
Denied Housing Cancellation
If you are canceling for any of the reasons listed below you will not receive a housing refund:
- Removed from housing due to a student conduct matter (required to vacate)
- Suspended or dismissed from the University (required to vacate)
- Decided to secure non-Stevens housing
Housing Cancellation Charges and Timeline
- Cancellation from the time of Housing Application submission and before receipt of Housing Assignment: $500 cancellation fee
- Cancellation from receipt of Housing Assignment through Add/Drop Period: $500 cancellation fee and 50% of the total yearly housing fee (both fall and spring semesters)
- Cancellation from Add/Drop Period through End of the Semester: 100% of the total yearly housing fee (both fall and spring semesters)
Special Information Related to COVID-19 Pandemic for First-Year Students
In the event Stevens housing is unavailable, in whole or in part, for the Fall 2020 semester due to the COVID-19 pandemic, housing deposits will be refunded. Students must reapply for housing by October 1, 2020, and pay a $500 housing deposit for a Spring 2021 assignment. Students who have applied for housing by the Fall 2020 deadline will receive priority for Spring 2021 housing assignments based on availability. This information is subject to change based on further changes to Stevens housing availability and guidance from governmental authorities about the COVID-19 pandemic.
Special Information Related to COVID-19 Pandemic: Returning Students
In the event, Stevens housing is unavailable, in whole or in part, for the Fall 2020 semester due to the COVID-19 pandemic, Fall 2020 housing applications will remain active for Spring 2021 housing assignments. Students who have applied for housing by the Fall 2020 deadline will receive priority for Spring 2021 housing assignments based on availability. Students who have submitted a Fall 2020 housing application but wish to cancel their application for Spring 2021 must do so before October 1, 2020. Housing cancellation fees will be waived for canceled applications before October 1; any cancellations after October 1, 2020, are subject to fees as detailed in the housing cancellation policy. This information is subject to change based on further changes to Stevens housing availability and guidance from governmental authorities about the COVID-19 pandemic.
Meal Plan Requirements
- New Students living on campus are required to get the Tera Bite meal plan
- Returning Students living on campus are required to get the Tera Bite, Giga Bite, or Mega Bite meal plan
- Students living in Special Interest Housing are required to get the Tera Bite, Giga Bite, or Mega Bite meal plan
- Students living in Stevens leased housing are required to get one of the four meal plans, Tera Bite, Giga Bite, Mega Bite or Kilo Bite meal plan
Meal Plan Cancellation and Changes
Meal plan charges are based on the meal plan membership selected or assigned, not based on meal plan usage. Meal plans can be changed during the first 2 weeks of the semester as long as the desired meal plan meets the Stevens residency requirements. Meal plans can also be changed to a higher plan anytime throughout the semester. If you are eligible for a meal plan cancellation, you will be prorated based on the weekly rate (Friday-Thursday) of your approved cancellation date. The balance of any unused Grubhub Dining Dollars will be retained and can still be used after the meal plan is canceled. Meal plan cancellations will not be granted after the third (3rd) week of the semester.
Meal Plan Swipes and Grubhub Dollars
- Unused Premium and Snack Swipes do not carry over to the next semester
- Unused Grubhub DiningDollars will carry over to the next semester
- Unused DuckBills will carry over to the next semester
Students are not allowed in boiler rooms, on ledges or roofs, maintenance closets or cable closets in the residence halls or rental facilities. Residents are provided with access cards to operate the outside door of the assigned residence hall and are expected to aid in maintaining the security of their building. Residents are not permitted to copy their room key. At no time should building entrance doors be propped open or room doors left unlocked when the room is unattended. Hallway and stairwell fire doors must be closed at all times.
In a shared room, should your roommate vacate, you may be given one of the following options at the discretion of the Office of Residential and Dining Services: 1) You may be asked to move to another room for consolidation, or 2) You will be assigned a new roommate. At all times the university reserves the right to assign or to re-assign students to any space as needed. Your account will be billed accordingly for any changes to your room or building.
Nothing may be bolted or fastened to any wall in a manner that would cause damage to the wall. Furniture bolted to the walls by the university may not be removed. All rooms must be left in the original condition at the end of the school year. Any alterations not consistent with office policies will be corrected immediately at the student’s expense. Lofting of beds is prohibited.
Students will be held responsible for all damages in the room, building and common areas, including all doors. The cost of damages will be charged to his/her account and a service charge may be assessed to cover processing. Room condition reports must be completed online and returned to the Office of Residential and Dining Services within the first week of occupancy.
Electric kitchen appliances, particularly those with heating elements such as toasters, toaster ovens, hot pots, coffee makers and George Forman grills, are prohibited and may not be stored in student rooms. Only one microwave (700 watts or less) and one refrigerator (3.2 cubic foot or less) are permitted in each room. All multiple-outlet taps (power strips) or extension cords must contain a built-in circuit breaker or fuse. Electronic projects, test equipment, and other electrical devices are not permitted in residence halls if they exceed reasonable limitations. The use of floodlights, air conditioners and space heaters is not permitted in the residence halls without permission of the Office of Residential and Dining Services.
An additional charge will be required of any student requiring campus housing during periods when residence halls are normally closed. This includes early arrivals and late stays.
All insect extermination in the residence halls is mandatory. Residents are not permitted to decline extermination unless there are written medical reasons. Failure to comply with mandatory extermination practices may result in the suspension of housing privileges.
Tampering with the fire safety equipment, fire alarms, sprinklers or sensors is prohibited. This includes willfully de-activating any alarm bells or smoke sensors. Displaying fire exit signs in a student room will result in a fine. Fire drills and the evacuation of each building, whenever a fire alarm is sounded, are for the protection of all students. Accidental activation of the fire alarms due to negligence is a violation of Stevens fire safety code. Any violation of fire rules and regulations may result in the loss of residence privileges, as well as a fine.
Non-Stevens issued furniture is not permitted in the residence halls or leased housing apartments. Oversized furniture including additional big closets, storage, and large musical instruments are not permitted. Moving Office of Residential and Dining Services issued furniture out of one’s room is not permitted. Each student is responsible for the furniture in his or her assigned room, and the student will be charged for damaged or missing furniture. Furnishings may not be removed from the lounge or other public areas of the university. Waterbeds are not permitted. Mattresses must be kept on the bed frame. The Office of Residential and Dining Services will not provide additional furnishings or store Office of Residential and Dining Services issued furniture.
Residents must obtain the roommates’ permission before having a guest. Overnight guests are limited to 2 days in a 7 day period and no more than 5 days in a 30 day period. Students will be held responsible for the actions of any guests. Gatherings in student rooms must be limited to 1 guest per resident on campus and 1 guest for Stevens Leased Housing residents and must not disturb others. Residents are not permitted to entertain a large group of individuals. Overnight guests must be registered with the Office of Residential and Dining Services. The guests of a room do not have the privilege of extending the use of the room to anyone else.
Health and safety
The Office of Residential and Dining Services reserves the right to inspect all rooms where students reside within Stevens housing. This includes both on-campus housing, special interest housing, and Stevens leased housing. Health and Safety inspections occur every semester by the Office of Residential and Dining Services staff members and are designed to address any health and safety violations within a room, apartment, or common area. Residents will be notified of any violations. In the interest of fire safety, open flames of any kind are prohibited in and adjacent to the residence halls. Combustibles and other flammable items, including live Christmas trees, accumulations of paper, flammable liquids, (lighter fluids), tires, candles (with or without wicks), incense, etc., are also prohibited. Halogen lamps are not permitted in the residence halls. Food may be kept in rooms if properly stored in sealed containers. Kitchen facilities are available in each residence hall for the preparation of snacks. Cooking and food wastes must be disposed of properly. You must stay with your food and monitor it at all times while you are cooking. Automotive and related equipment may not be stored or repaired in the residence halls. Residents are responsible for keeping their rooms in a sanitary condition consistent with good safety and hygiene. Due to New Jersey state law, smoking is not permitted in any residence hall nor in any Stevens Leased Housing unit. Smoking cigarettes, electronic cigarettes known as e-cigarettes, hookahs, and bongs are prohibited. These items and other paraphernalia are not allowed to be used or stored within Stevens housing including on-campus housing and Stevens Leased Housing. Pets, excluding fish in a 10 gallon or less tank, are not permitted. Sports, in general, are not permitted in the residence halls. Gambling, as well as the use or possession of weapons, explosives or fireworks, is prohibited and will be confiscated by campus police. No objects of any kind may be placed on the outside window ledges. Objects may not be allowed on inside ledges or windows if they do not meet appearance and safety standards. The Office of Residential and Dining Services reserves the right to address any signs/posters in windows damaging to the campus appearance. Weapons of any kind (knives, swords, paintball guns, firearms, etc.) are prohibited from Stevens housing.
Stevens will not condone the use, sale or possession of illicit drugs, narcotics or other controlled substances on the property of the university or on the property of any affiliated organization recognized by the university. No warnings will be issued. An infraction will subject the student to disciplinary action by the university in the form of suspension or dismissal. In addition, the student may be subject to prosecution under federal, state and local law. Please also note that hookahs and bongs are prohibited and are not allowed to be used or stored within Stevens housing including on-campus housing and Stevens Leased Housing.
The Office of Residential and Dining Services takes no responsibility for any personal possessions left in the residence halls. Items are left there solely at the risk of the owner. It is therefore advisable to remove all valuables from rooms during closed periods. Residents should also protect themselves by carrying fire, theft and liability insurance, as the university insurance does not include your personal property or personal liability at any time, and the university assumes no liability for the personal property of the student. Students are also responsible for theft of leased computers. When a resident’s possessions are left in a room and the checkout deadline has expired and no information has been relayed to the Office of Residential and Dining Services regarding the plans of the resident, a housing designee will bag all belongings and store them for no more than 15 days. No responsibility will be assumed for the stored items and after 15 days the items will be discarded.
Public displays and postings
Residents are not permitted to post, hang or display anything that may be deemed offensive or inappropriate by any student, administrator or guest. This includes but is not limited to posters, flyers and white-board messages in hallways, on doors or anywhere visible from the exterior. It is the responsibility of all residents to confirm with the Office of Residential and Dining Services that any item to be posted is allowed, prior to posting.
Students are responsible for maintaining reasonable noise levels in their rooms and must avoid disturbing or disrupting other students. The privilege of having such equipment may be revoked if it disturbs other residents. Televisions, audio equipment, and musical instruments are permitted in student rooms, with the exception. The use of amplified musical instruments and/or stereos that are disturbing to the community and that cannot be turned down or used with headphones to prevent unnecessary noise issues are prohibited. Therefore, musical instruments of any type generally should not to be played in the residence halls. Larger musical instruments such as immobile harps, pianos, drums, and organs are not allowed in Stevens housing. No drum sets are allowed. Portable and handheld music devices should not be audible outside of the apartment. No antennas are permitted outside the boundaries of the room. Satellite dishes of any kind are not permitted in the residence halls. Quiet hours are considered essential for all residents. On campus, hours are Sunday evening through Friday morning, 10 p.m. to 10 a.m., and 1 a.m. to 10 a.m. on Friday and Saturday. Stevens Leased Housing guest hours are 10 a.m. to 10 p.m. 7 days a week. There will be 24-hour quiet hours during final exams at the end of each semester. At times other than quiet hours, students are expected to be considerate of others (courtesy hours).
Recycling is state law. In order to comply, bins have been placed in room/halls for the storage of recyclable materials. Only recyclable materials may be thrown in the bins.
Residence hall floor meetings
The resident assistants are the main mechanism through which the Office of Residential and Dining Services communicates with and addresses/answers the concerns of the residents. As such, it is mandatory for all residents to attend their floor meetings throughout the year (typically 3-4 per semester). If a meeting is missed, it is the responsibility of the resident to meet with their RA before or after to cover the information required.
Housing assignments are made for one academic year. Approval from the Office of Residential & Dining Services is required to change rooms. A resident wishing to do so must complete the Room Change Form located on their myStevens Housing & Dining Portal. No move is to take place without permission from the Office of Residential & Dining Services. During the first 2 weeks and last 2 weeks of each semester, room changes will not be permitted. Failure to follow proper procedures may result in a fine or judicial proceeding. Keys may never be exchanged by residents. Keys are only issued by the Office of Residential & Dining Services staff.
Stevens housing students are expected to manage and minimize their utility use. Leased housing units in excess of the monthly average for utility use will receive notification of the overages and may be charged the difference in the cost for each month.
Defacing any area of the residence halls, including graffiti, is prohibited. Any public display of objectionable or offensive material is similarly prohibited.
Students must totally vacate institutional housing and cease using institutional dining facilities within 24 hours after he or she withdraws, requests a leave of absence, or be held liable for room and board charges beyond his or her last date of attendance.