Stevens is currently monitoring the coronavirus, and will continue to do so in an effort to keep our community safe and informed. The Stevens administration and Student Health Services staff are in regular contact with local, state and national agencies to closely monitor the progress of the virus.

Health Advisory & Campus Update

Updated April 6, 2020, 5:50 PM

To: The Stevens Community
From: Marybeth Murphy, Vice President for Enrollment Management and Student Affairs
Date:  April 6, 2020 
Subject:  Health Advisory: Eighth COVID-19 Case and Additional Guidance 

COVID-19 Update
Stevens was informed yesterday that an eighth member of our community, a student, has tested positive for COVID-19. The student is a part-time, on-line student, who has not visited the Stevens campus. As in the prior cases, we will follow Hoboken Health Department protocols. We continue to have a staff member who is hospitalized and are sending our thoughts and prayers for a quick recovery.

5 Marine View Plaza
Yesterday,  the management of 5 Marine View Plaza (MVP) informed Stevens that two members of their cleaning staff have symptoms of COVID-19.  We have been advised that, during the past week, the cleaning staff has been entering tenant spaces, including the space used by the Finance offices, to perform periodic cleaning checks throughout the building. These cleaning visits are performed during evening hours. The 5 MVP building, four blocks from campus, is where all Finance units except Environmental, Health and Safety, Office of Sponsored Accounting and Payroll are located.

Stevens has notified the Hoboken Health Department and we anticipate that representatives of all relevant health agencies will follow their established protocols.  Stevens stands ready to assist them with their investigations and notifications. The management of 5 MVP has informed Stevens that they have disinfected the building.

While the best information we have is that close contact with an infected individual is required to spread the virus, this information can change as scientists learn more about the virus.  Out of an abundance of caution, we have informed Stevens staff members who work in the building or have visited in the last 14 days, to monitor their health and if they develop COVID-19 symptoms, to self-isolate and contact their health professional

Please do not visit 5 MVP at this time.  Should you need to enter the building for an urgent reason, please contact Vice President Lou Mayer for approval.

Wearing Face Coverings and Social Distancing
The State of New Jersey and the City of Hoboken are recommending that everyone follow the Center for Disease Control (CDC) guidelines and wear face covers when outside. Please do not purchase medical grade face masks as that will impact the availability of those masks for use by our critical medical professionals. The CDC website provides instructions for making your own mask and guidance on how to wear it properly. While using a face mask may help protect you and those you encounter, it is not a substitute for social distancing. Staying home is the best thing we can all do.

Summer 2020 Programs for High School Students
Many of our summer 2020 programs, that cannot be transitioned on-line, have been cancelled. In particular, our Summer Pre-College Program for high school students is now cancelled.  Those who facilitate these programs will be notifying those who have registered.  If you have questions about a program, please contact the coordinator of that program directly.

Additional Resources and Information
If you test positive for COVID-19, please immediately contact Stevens Student Health Services at 201-216-5678 or [email protected].

The Office of Counseling and Psychological Services (CAPS) is now offering tele-behavioral health services (teletherapy) for Stevens students.  This service may be limited depending on your state of residence (current state licensing laws prohibit our staff from engaging in teletherapy with students living outside NY and NJ, however some states do offer temporary allowances). If you are a current client of CAPS and are interested in setting up a teletherapy appointment, please reach out to your therapist (or call our main number at 201-216-5177).  If you have not been to CAPS and are interested in scheduling a teletherapy session, please call 201-216-5177 and a counselor will provide you with a brief screening.  CAPS services are for Stevens students only. Please visit the CAPS website for more information.

For members of our community who are experiencing anxiety and stress due to the COVID-19 emergency, the N.J. Department of Human Services operates a toll-free “warm line” which is a resource for people seeking mental health service. The warm line is activated during events that impact the mental health of New Jersey residents. The warm line is available 24 hours and has language access: (877) 294-HELP (4357). Note that the “warm line” does not replace 911 and is not used to report emergencies.

The City of Hoboken provides daily updates on COVID-19 and its impact on the city. The situation is dynamic and we recommend that members of our community sign up for Hoboken alerts at https://local.nixle.com/alert/7903072/?sub_id=2919246

Please sign up Stevens Alerts at https://www.stevens.edu/alerts, which is the system Stevens uses to notify our community of time-sensitive, urgent situations.  Stevens Alerts is used only to transmit urgent and emergency notifications, not routine campus announcements.

U.S. State Department
Center for Disease Control (CDC)
State of New Jersey at https://covid19.nj.gov/

NJ Prepares for Potential Coronavirus Cases 24-hour public hotline: 800-222-1222 

The Stevens Emergency Management Team (EMT) continues to monitor this situation and is committed to providing our community with the best information we have and supporting our students, faculty and staff members at this challenging time. We will continue to provide the most up to date information and past advisories and emails on the Stevens COVID-19 website

Thank you for your patience and attention to these important matters.  Please stay safe and healthy.

 

Updated April 6, 2020, 12:30 PM

To: The Stevens Community
From: Marybeth Murphy, Vice President for Enrollment Management and Student Affairs
Date:  April 6, 2020 
Subject:  Important Information: Virtual Student Administrative Services 

While we are not on campus, Stevens’ administrative offices are open virtually  and offer several options to connect with us. Staff members are working remotely and are available to you - by email or phone or video chat.  Please see below for up-to-date information and resources:

Office of Financial Aid
The Office of Financial Aid staff is available by email at [email protected] and by phone, to answer questions or discuss concerns. Request a phone call by leaving a message at 201-216-3400 during regular business hours and we will return your call within the hour.  Your financial aid advisor can schedule a time to meet with you via phone or Zoom.  Email your advisor directly to schedule:

Jennifer Marrero ([email protected]): students with last names beginning with A - H
Samantha McAndrew ([email protected]): student with last names beginning with I - Q
Yasmin Freeman ([email protected]): students with last names beginning with R - Z

Office of Student Accounts
The Office of Student Accounts is available by email and phone to discuss any questions you have related to your student account, payment options, or to make payment arrangements. You can also schedule a zoom meeting with our staff by sending an email to [email protected]. Requests for callback can be left at 201-216-3500 and we will return your call within an hour during business hours.  Answers to your most frequently asked questions can also be found on our website: www.stevens.edu/studentaccounts

Important Dates:
Spring 2020 Graduate Tuition Bridge Plan Due: June 8, 2020
Summer 2020 eBills: published by April 17, 2020
Summer 2020 Due Date: May 15, 2020
Summer 2020 Payment Plans are now open

Information Technology
During the current campus closure, all technology support will be provided remotely. If you require technical support, we ask that you search the Knowledge Base for help. If you cannot find an answer to your question or a solution to your problem in the Knowledge Base, the most expedient method to receive support is to submit a service request through the IT Service Desk ticketing system. This will ensure your request is visible to all User Support Services staff and can be routed to the appropriate person to address your specific issue.

Due to the high volume of people working remotely, we have established a new support hotline to allow User Support Services staff to better assist you. This hotline has enhanced call routing features that will make the process of delivering your call directly to a remote User Support Services staff member more efficient. The hotline number to call is 201-380-6599. This hotline will be available throughout the remainder of the current campus closure.

Office of the Registrar
During this week of registration, we will be providing Virtual “Walk-In” Office Hours, during which students will have the chance to speak with a member of our team regarding any questions about registration or other processes.  Our knowledgeable staff will be able to assist you on a first-come, first-serve basis, during the hours of 2-4 pm, Monday, April 6th through Wednesday, April 8th.  Join URL: https://stevens.zoom.us/j/421360612

Please note that before or after these set times, the best way to get in contact with a staff member is to email us at [email protected].  

Office of Undergraduate Academics (OUA)
OUA will have staff members available through its Office of Undergraduate Academics Zoom Video Chat  from 10:00 am – 4:00 pm, Monday, April 6 through Friday, April 10th.  Additional assistance from OUA can be found here.

Academic Support Center
The Center has a Virtual Walk-in Tutoring Center where students can receive tutoring in groups or individually. Request an appointment here.

Office of Graduate Education
The Office has moved all of its operations online. Students can visit its virtual office here.

Stevens Bookstore
For the remainder of the Spring 2020 term, the bookstore is offering free access to eTextbooks through a partnership with VitalSource. This and other resources can be found on the Remote Library Services & Resources page. Apparel, gifts, accessories, supplies, and electronics may be purchased online and shipped directly to you - enjoy free ground shipping on all orders! https://stevens.bncollege.com/shop/stevens/home. Rental textbooks for Spring 2020 are due on May 18, 2020.  You will receive an email with a free return shipping label to return your textbook. If you have questions please contact the Stevens Bookstore at [email protected].

Stevens Post Office

Beginning Monday, April 6, the campus post office window will be closed until further notice. Students remaining on campus may arrange to pick up mail and packages at the Post Office from Monday – Friday between 9 a.m. and 1 p.m. Please contact the Post-Office in advance of your arrival at (201)216-5103. Departments that want to pick up mail or packages at that Post Office window may also contact the Post Office to arrange pickup from Monday – Friday between 9 a.m. and 1 p.m. For questions and service-related matters, please contact: Summer Gustave – Post Office Supervisor, (201)216-5103 or [email protected].

All Advisories, Updates & Campus Communications