To: Stevens Faculty and Staff
From: Marybeth Murphy, Vice President for Enrollment Management and Student Affairs
Date: November 4, 2020
Subject: November Update on Campus and Stevens Resources, Services, and Programs

Although this information is specifically for students, I am sharing it with you, our faculty and staff members to be sure that you have the most accurate information as you assist and guide students this semester.

As we find ourselves midway through the Fall 2020 semester and in the thick of midterms, we encourage all students to use the resources and services available at Stevens. Whether you are taking all of your courses online or you are spending some time in the classroom and on campus, you remain connected through student services, programs, and events and by utilizing social media and online platforms. Please use to find contact information for all campus offices. If you use Instagram, follow @followstevens and @stevensstudents or find us on Facebook to stay in the loop about community events and happenings. On-campus students can find a place to sit, study, eat and socialize here


Academic Support Center
The Academic Support Center (ASC) will be offering all services remotely for the fall 2020 semester. ASC services include individual and group tutoring, virtual walk-in center tutoring, review sessions for D110 quiz sections, and academic success workshops. For details on the schedules for ASC services, please visit the ASC webpage. If you have any questions, email [email protected]

Athletics and Recreation 
Stevens Athletics and Recreation will reopen on-campus indoor athletic and recreational facilities to on-campus students only at limited capacity on Monday, November 9th. The open facilities include the fitness center, pool, pool locker rooms, and Walker basketball court. On-campus varsity student athletes may access the sports medicine facilities and the Walker Gymnasium Varsity Weight Room. For the first week (week of November 9th), only the fitness center, varsity weight room, and sports medicine areas will be available.

Operating hours are 10 am – 8 pm from Monday - Friday and 12 pm – 8 pm on Saturday - Sunday unless otherwise specified. Students must enter and exit all facilities in both Schaefer and Walker from the front desk area in the lobby of the Schaefer Center. Stevens is following all New Jersey and NCAA protocols and guidelines and as a result, occupancy of the facilities must be significantly reduced and an on-line reservation system has been implemented to maintain capacity limits and allow for contact tracing, if needed. Time limits will also be strictly enforced to ensure that as many students as possible can work out.

MindBody, a new on-line reservation system, has been implemented to allow a user-friendly way for students to reserve space. The reservation system will open on Sunday, November 8; plans may be adjusted based on the COVID-19 positivity rate. Students will also be required to complete an on-line waiver before accessing the facilities. Below are detailed instructions regarding how to complete this process:

  1. Please complete your MindBody registration on the Campus Recreation website. Be sure to use your Stevens email address and check the boxes that allow you to receive email and texts.
  2. You will immediately receive a confirmation email instructing you to log into myStevens and sign the Athletic Department waiver. After the waiver is signed, you will receive a copy via email to keep for your records. If you are under 18 years of age, you must pick up the waiver in person at the Schaefer Center lobby and have it signed by a parent or guardian and then returned to the Schaefer Athletic Center front desk. 
  3. Within 48 hours after you sign the waiver, you will receive a verification email with instructions on how to reserve classes and time slots within the athletic facilities using the MindBody reservation system. 

If you have questions about the MindBody reservation system, please email [email protected]. If you have general questions about athletic facility use, please email Russ Rogers, Director of Athletics, at [email protected].

CARE Team 
The Stevens CARE Team is a group of Stevens professionals that work together to provide a support system for all students; those studying remotely or on campus. The CARE Team responds to student behavior that raises concern, is disruptive or harmful, and provides academic, mental health, medical, or other forms of support to students in need. Concerning faculty, staff or students can share information with the CARE Team by submitting a CARE Report or by emailing [email protected].Please note that the CARE Team is not a 24/7 resource for emergency response. Should an urgent, time-sensitive issue arise on the Stevens campus, please call Stevens Campus Police at 201-216-5105 or 201-216-3911. In case of a life-threatening, time-sensitive mental or physical health emergency occurring off-campus, please contact 911.

Career Center
All Career Center programming and services are available online and can be accessed through the Career Center website and Handshake, the Stevens career management system. Students can make appointments to meet with a career advisor through the Handshake Appointment System. Appointments are conducted virtually or by phone if preferred. A schedule of webinars provided by employers and workshop presentations by the Career Development staff is available on the Career Center website and also on Handshake through the “Events” tab. Students may access internships and full-time employment opportunities through the Handshake job board. Graduate students may access internship and full-time employment opportunities through the Handshake job board and GoinGlobal

Community Standards and Title IX
All students should carefully review the Student Handbook for information on the Student Code of Conduct, the Health Honor Code, and specific student policies related to COVID-19, as well as the Title IX website for information about Stevens’ Title IX Policy. Any student wishing to file a report or share information regarding Stevens policies, alleged violations of the Code of Conduct or Title IX policy, or who have any questions about these policies should email Xhiljola Ruci, Director of Community Standards and Title IX Coordinator at [email protected] or use the Report a Concern link on myStevens. The Report a Concern form is open to all students, faculty, and staff who need to report incidents that happen within our community. The Report a Concern form should not be used to report time-sensitive emergencies. Should an urgent, time-sensitive issue arise on the Stevens campus, please call Stevens Campus Police at 201-216-5105 or 201-216-3911. In case of a life-threatening, time-sensitive mental or physical health emergency occurring off-campus, please contact 911.

Counseling and Psychological Services
Counseling and Psychological Services (CAPS) offers student appointments on weekdays between 9 AM and 9 PM. To schedule an appointment, students should contact the CAPS Office at 201-216-5177 between 9 AM - 5 PM on weekdays. Walk-in appointments are not available this fall, and most counseling services will be provided over a secure and confidential virtual platform to promote health and safety. Please note that due to state licensure laws CAPS’ ability to provide online treatment to students residing outside of NY and NJ may be limited and is reviewed on a case-by-case basis. CAPS will gladly assist out-of-state residents in finding appropriate mental health resources.

Pierce Dining Hall, Pierce Café, Colonel John’s, America’s Cup and Red and Gray are open for the Stevens community this fall; Gateway Café and Skyline Dining will remain closed. Anyone wishing to dine on-campus should download the Grubhub app to their mobile phone and follow the instructions on the Dining website to order food for pickup, takeout, or delivery to any campus facility. Pierce Dining Hall and America’s Cup will offer limited seating only open to on-campus students by reservation through the Grubhub mobile app. Please email [email protected] with any questions. 

Disability Services
The goal of the Office of Disability Services (ODS) is to ensure all students have an opportunity for full participation and equal access to campus programs and services. The ODS is primarily working with students virtually currently but will continue offering all services to students and families. Students who had an IEP or a 504 plan, testing accommodations or a disabling medical condition in high school are encouraged to contact the ODS as soon as possible to explore how similar services may be provided at Stevens.

Diversity Education
Diversity Education offers resources, educational events, and cultural celebrations at Stevens. Our engaging virtual programs focus on identity development, social justice education, community-building, empowerment, and allyship – including our NEW Duck Dialogues Series: Social Justice in STEM. Details are on our websiteDucklink and Instagram! Explore more educational programs through the Lore-El Center for Women’s Leadership and the Intercultural Space, and join celebrations with our cultural, LGBTQ+ and religious organizations. Questions about resources on campus or upcoming events? Email [email protected] or call 201-216-5624.

DuckCard Office
The DuckCard Office is operating virtually for the fall semester to accommodate social distancing requirementsStudents may visit the DuckCard Office website to view DuckCard Office services, DuckBills merchants, and exclusive deals from "Merchants of the Month" offered every month. If you lose your DuckCard, please deactivate your card immediately and email [email protected] for a replacement card. There is a $20.00 replacement for all lost cards payable by DuckBills only. You can request to add DuckBills to your card when you email your request for a replacement card.

Emergency Information
As the situation with COVID-19 (Coronavirus) continues to evolve, many of us are experiencing feelings of uncertainty, anxiety, and fear, which can be overwhelming. If you are experiencing any of these emotions and believe that they are impacting your ability to function or cope, contact a licensed mental health professional immediately. Should any urgent, time-sensitive issue arise on the Stevens campus, please call Stevens Campus Police at 201-216-5105 or 201-216-3911. In case of a life-threatening, time-sensitive mental or physical health emergency occurring off-campus, please contact 911.

Financial Aid
The Office of Financial Aid has staff available for assistance during standard office hours. Due to social distancing guidelines, appointments with counselors must be scheduled in advance and will be held via phone or Zoom. You may request a phone call by leaving a message at 201-216-3400 during regular business hours and your call will be returned as soon as possible. You may also contact your financial aid counselor or the Office of Financial Aid via email at [email protected]to schedule an appointment.

Graduate Academics & Student Success 
Graduate Academics & Student Success (GA&SS) is offering virtual services, programs, and resources that support academic and professional development. Visit GA&SS Virtual Office Hours from 10 AM - 4 PM, Monday through Friday via Zoom. All Fall 2020 programming can be found online for master’s students and doctoral students. GA&SS is coordinating tutoring services that connect master's students in need of tutoring with master's or doctoral students. To request a tutor or if you are interested in tutoring fellow graduate students, visit the Graduate Student Tutoring Program page for more information. If you have any questions pertaining to academic-related matters or GA&SS programming contact us at [email protected]

Graduate Education 
The Office of Graduate Education is available remotely for Stevens graduate students and applicants. Please use the links on the Graduate Education website to connect with staff members via Zoom video chat.

Graduate Student Life
Graduate Student Life offers virtual office hours, online programs, and resources with the goal of promoting community-building while still practicing social distancing. The office continues to promote connectivity, health & wellness, and leadership development. Visit our Virtual Office Hours from 10 AM to 4 PM EST, Monday through Friday via Zoom. The Master’s Peer Mentor Program is designed to connect new students with current master’s students to facilitate the transition to graduate life at Stevens; email [email protected] to register. For questions, contact us at [email protected].

International Student and Scholar Services
International Student and Scholar Services (ISSS) is offering virtual services and assistance throughout the fall semester. ISSS is using Zoom for front desk assistance for general inquiries on Monday - Friday from 9 AM-12 PM and from 1 PM-5 PM. For students who wish to speak with an advisor, ISSS offers Advising Hours. Links for the Zoom Front Desk and Virtual Advising Hours, including times and dates, can be found on ISSS Virtual Assistance page. You may also call the office on Tuesday-Thursday from 10:30 AM-2:30 PM at 201-216-5189. ISSS is offering limited in-person document collection appointments; pick-up in-person must be indicated on your original submission form in addition to current mailing options for documents. Once your document(s) is ready and you receive the confirmation email indicating as such, use the Calendly Link in the email and sign-up for a time slot to pick up your documents in-person. ISSS continues to utilize email assistance Monday through Friday 9 AM-5 PM; for Immigration Questions and Concerns use [email protected] and for Application Submission use [email protected].

IT User Support Service - TRAC
User Support Service is available to answer all of your questions from 8 AM - 8 PM from Monday – Thursday, and from 8 AM - 7:30 PM on Fridays by email at [email protected]Self Service Ticket, or calling 201-380-6599. Walk-in and desk-side support are available at the TRAC location near the Samuel C. Williams Library with capacity and safety restrictions in place from Monday – Friday from 8 AM - 5 PM. Visit the Division Information Technology Website for more information.

NJ TRANSIT Student Pass Program
Full-time Stevens students are eligible to receive a 25% discount on monthly passes for NJ TRANSIT rail, bus, and light rail. Students may register, using their email address, for Mobile Student accounts and purchase their monthly passes on the NJ TRANSIT mobile app. Students must display the passes on their phones when riding NJ TRANSIT to or from school.

Visit the myStevens transit website or NJ TRANSIT’s Student Pass website to learn more about the program and to register for an account. Student passes may be purchased through the myStevens transit website or transportation and parking website. Please contact Luke Hansen at [email protected] with any questions or if you need assistance.

Parking Guidelines
Student parking guidelines have changed for the Fall 2020 semester. Only the following students are eligible to apply for parking permits:

  • First-year undergraduate students who are enrolled in StevensFlex and live outside Hoboken
  • First-year graduate/PhD students who are enrolled in StevensFlex and live outside Hoboken.
  • First-year transfer students who are enrolled in StevensFlex and live outside Hoboken.
  • Students who have co-op jobs, off-campus internships obtained through Stevens, or AFROTC/ROTC appointments and live in Hoboken in private housing or leased Greek housing.
  • Students who are employed in on-campus jobs and live outside Hoboken.

Students living in Stevens housing during the Fall 2020 semester may not apply for a parking permit. Additional information about student parking and the application are available on the myStevens transportation and parking website. Please contact Luke Hansen at [email protected] with any questions or if you need assistance.

The Office of the Registrar continues to serve the campus electronically by email at [email protected] and by student requested Zoom meetings. To support the campus, the Registrar has created a Virtual Registrar website to provide office updates and answers to frequently asked questions. The office is also open for limited in-person services via appointment on Monday, Wednesday and Thursday. Students may make appointments through the Virtual Registrar site. We highly encourage students to email or schedule a Zoom meeting prior to visiting the office to allow us to provide you with the most up-to-date information and to maintain social distancing.

Residential & Dining Services 
The Office of Residential and Dining Services (RDS) manages all housing services and residential properties, as well as Stevens Dining which includes residential, retail, catering, and vending. Please contact our staff via email at [email protected] or call the office at 201-216-5128 with any questions or to schedule an appointment.

Residential Education
The Office of Residential Education, located in the Jonas Hall office, has staff available to support students in addition to Resident Assistants (RAs) living throughout our residential communities. Residential students can log on to Roompact for resources, information, or connect with any Residential Education staff member. Residential Education staff are also accessible via email at [email protected] or via phone at 201-216-5181 for assistance during traditional business hours. After hours, Residential Education and Student Affairs staff are available 24/7 to assist with emergency and incident response by contacting the RA On-Call at 201-232-9780 or 201-232-3087 or Campus Police at 201-216-5105 or 201-216-3911. 

Samuel C. Williams Library
With paper deadlines, end-of-semester projects, and finals approaching, the Samuel C. Williams Library is here for you whether you’re on campus or off campus! Beginning November 2, the Library will have new, extended hours and will be open on Monday - Thursday from 9 AM - 10 PM, Friday from 9 AM - 5 PM, Saturday from 10 AM - 6 PM, and Sunday from 12 PM - 6 PM.

We have plentiful study spaces, research information, printers, computers, and expert librarians to help you! Need to find academic, technical, or popular sources to cite for your paper? The Library’s research databases, with access to articles, journals, and ebooks are available 24/7. Need research help? Librarians are available via chat Monday through Friday, 9am-5pm. You can also schedule an online consultation for individualized help. For the full array of resources and services available to help you cross the finish line this semester, visit us at

Stevens Emergency Alerts
There is no better time to ensure that you are informed about campus emergencies! All students, staff, and faculty are strongly encouraged to register or update their contact information in Stevens Alerts – our emergency text and email notification system, powered by Everbridge. To receive important Stevens information that could be critical to your safety in an emergency, you must be registered for Stevens Alerts. All members of the Stevens community can sign up for emergency text alerts here. Students, faculty, and staff who have already signed up for emergency texts should log in to update their information. Please add a cell phone number so you can receive text messages on your smartphone, and provide a second email address that is not associated with Stevens in case the Stevens email system is unavailable in an emergency. Please also consider adding a parent or emergency contact to your profile.

Stevens Bookstore
The Stevens Bookstore is open for your textbook, course material and merchandise needs online and in our store located in the Howe Center Lobby on Monday - Friday from 10 AM to 4 PM. To quickly access textbooks you can choose to purchase digital textbooks online with immediate access so you are ready for class. If you have any questions or concerns please don't hesitate to contact us at [email protected].

Stevens Shuttle
With the de-densification of our campus and fewer students, faculty, and staff coming to campus, as well as concerns about social distancing in shuttles, Stevens is not providing shuttles to and from campus for the 2020-2021 academic year. 

Student Accounts
The Office of Student Accounts can be reached at [email protected] to schedule virtual or in-person appointments for bill review or to assist with making payments. You may also schedule an appointment with staff using our booking page. Online payments may be submitted through eBilling.

Student Employment
The Student Employment office is located on the 5th floor of the Howe Center and is open from 9 AM - 2 PM from Tuesday - Friday. Students can also reach the office via email at [email protected] or by phone (201-216-3365 or 201-216-3972) for assistance. Please note that students who are hired for on-campus positions must participate in weekly COVID-19 testing and follow all COVID-19 policies and guidelines.

Student Health Services
Effective November 1, 2020, Student Health Services will be open from 9 AM - 4 PM from Monday - Friday with the exception of Thursdays, when the office will remain open until 7 PM. The office will be closed on weekends. After hours, students who have a medical concern that cannot wait until Health Services is open may call the main Student Health Services number at 201-216-5678 for access to a 24/7 Nurse Advice Line. Students taking StevensFlex courses are asked to call 201-216-5678 or email [email protected] to schedule an appointment to see a clinician; walk-ins are not permitted. Students arriving for an in-person appointment should enter Student Health Services from the back door (not through the front door of the Wellness Center) and will be triaged before entering the office. All paperwork and questions should be emailed to [email protected]. Students taking their courses virtually may access the services and resources of Student Health Services electronically. In case of a medical emergency, students on-campus should call Campus Police at 201-216-3911 or 201-216-5105, or 911 for an ambulance from off-campus locations. Students residing off-campus should call 911 in an emergency.

Student Life (Undergraduate)
Whether you are online or on-campus, the Office of Undergraduate Student Life is here to help you connect and stay involved. Our office can connect you to over 100 clubs and organizations, 20 fraternities and sororities, as well as give you valuable experiences in Diversity Education, Leadership Development, Community Service, and Civic Engagement. Look for all event and program offerings from our office and student organizations through Ducklink or download the Corq app on your smartphone, and feel free to visit the Student Center. For any questions, please contact us at [email protected]

Study Abroad
The Office of International Programs is open virtually Monday through Friday from 9am - 5pm. Virtual International Internships and virtual courses for the January 2021 term and Summer 2021 are a great way to access global learning while remaining safely at home or on campus. Weekly Info Sessions allow you to discover all the opportunities! Book an appointment on Calendly, visit us on Instagram and read about recent student experiences here. And don’t forget that November is International Education Month. 

Undergraduate Academics
Students can drop into the Office of Undergraduate Academics Fall 2020 virtual office hours through Zoom from Monday-Friday, 9 AM-5 PM to meet with a staff member to discuss academic matters. For detailed information, visit the OUA remote services webpage. Virtual access to academic advisors in the schools/college is described via the following links: School of Engineering and ScienceSchool of BusinessSchool of Systems and Enterprises and College of Arts and Letters.

Wellness Education
Wellness Education is committed to supporting student success both personally and academically. Students are encouraged to engage in weekly Zoom Works hops and Office Hours focusing on various topics such as self-care, stress-management, healthy relationships, gratitude, and more! Learn more about upcoming programs through DuckLink and the @StevensStudents Instagram account. Remember, you can schedule a meeting with the Wellness Educator to discuss your overall wellness and/or challenges you are working through. 

Writing and Communications Center
The Writing & Communications Center is offering both one-on-one appointments and group workshops online. From our webpage, students view a list of workshops with zoom links and can make a synchronous (real-time) or asynchronous appointment. New students can register by selecting "register for an account." Our office in Morton 210 is also open for quick questions and troubleshooting. 


Reporting COVID-19 Symptoms and/or Positive COVID-19 Results
If any student, faculty, or staff member (living on-campus or off-campus) experiences COVID-19 symptoms, tests positive for COVID-19, or has close contact with an individual who tests positive for COVID-19, please self-isolate and immediately contact Stevens Student Health Services at 201-216-5678 or [email protected]. This protects you and those with whom you have been in close contact.

Planning for the Thanksgiving Break and COVID-19 Testing
An email was issued on October 5 addressing questions about the Thanksgiving break for on-campus students. Please review the email carefully as you make your plans since travel to most states outside of NJ will require that you quarantine for 14 days upon your return to campus. Even travel within the tri-state area should be limited, especially if you will be in close contact with individuals outside of your household. Please consider limiting your travel and your close contacts. On-campus COVID-19 testing for Thanksgiving week will be available on Monday, November 23rd and Tuesday, November 24th. If you will not be able to be on campus on November 23rd or November 24th for testing, please make arrangements to be tested at another location that week and submit your results to [email protected] (for students) and at [email protected] (for employees). You will not be permitted to return to campus in person on Monday, November 30th unless you have a negative test result from testing conducted Monday, November 23 – Sunday, November 29th.

On-campus students must fill out this form by Friday, November 20, to indicate your plans for Thanksgiving break and the period afterward. The instructions on the form contain information you should consider as you make your decision. Note that if you are not eligible to return to campus after the break, you will be able to complete your courses online. For residential students who remain on campus during the Thanksgiving break, the Office of Residential Education will offer programs and events, including a Thanksgiving dinner.

Flu Shots
The flu vaccination is required by November 15, 2020 for all students, faculty, and staff who are on-campus for Fall 2020. This includes students and faculty who are attending in-person classes, students living in residence halls, student employees working on the campus, and faculty and staff who are coming to campus. Submit a photo or scanned image of the flu vaccination documentation, including your name and the date of vaccine administration to [email protected] (students) or [email protected] (staff, faculty, and student employees). Please review the email announcement for additional details. Students, faculty, and staff who are not currently on campus for Fall 2020 are strongly encouraged to get vaccinated against the flu as per current public health recommendations. Please retain a copy of your flu vaccine documentation in case your plans change and you come to campus in the future.