To: Stevens Faculty and Staff
From: Marybeth Murphy, Vice President for Enrollment Management and Student Affairs
Date: August 27, 2020
Subject: Access to Campus and Stevens Resources, Services and Programs for Fall 2020

Dear Stevens Students,

Welcome to the Fall 2020 semester! Although some members of our community are with us virtually and some are coming to campus, we can all stay connected through virtual student services, programs and events and by utilizing social media and online platforms. Please use to find contact information for all campus offices. If you use Instagram, follow @followstevens and @stevensstudents or find us on Facebook to stay in the loop about community events and happenings.

Stay safe, and closely monitor your Stevens email account and the Stronger, Safer Stevens website for up-to-date information about COVID-19.

Access to Campus
In order to promote a safer, healthier and less dense campus environment, access to the Stevens campus and leased properties must be strictly limited and only faculty, staff, students, vendors and visitors who have been approved may come to campus. While we would very much like to allow access to campus for everyone in our community, we must reduce the density of our campus to mitigate the spread of COVID-19. Therefore, students who are taking classes 100% remotely may not come to campus without permission. Permission for short-term visits may be granted by faculty and staff in very limited instances for students with an essential need to be on campus that cannot be handled remotely. Faculty and staff must use the Short-term Visitor approval process accessed through myStevens to request access to campus for a student. All faculty, staff and students who are coming to campus for longer than a short-term visit must be tested weekly for COVID-19. Information about testing dates and times will be sent via email to those who are required to be tested weekly.

Whether you are a virtual student or taking StevensFlex courses, all of our campus offices and resources are available to you. Campus events and traditions will be delivered online to allow both in-person and virtual students to participate. All services will be offered virtually this semester to allow all students to utilize the services, and to promote health and safety of all members of our community.

If there is a need for an on-campus student to visit a campus office, you must schedule an appointment in advance of your visit to ensure that the staff member is prepared for your visit and to reduce the numbers of students in office waiting areas. Face masks and social distancing are required when interacting with any staff member or visiting any campus building or office. Please see below for up-to-date information about offerings, services and programs in each of our campus offices.

Academic Support Center
The Academic Support Center (ASC) will be offering all services remotely for the fall 2020 semester. ASC services include: individual and group tutoring, virtual walk-in center tutoring, review sessions for D110 quiz sections and academic success workshops. For details on the schedules for ASC services, please visit the ASC webpage. If you have any questions, email [email protected].

No indoor athletic facilities are open at this time for activities. Although the State of NJ now allows gyms to open at 25% capacity with social distancing, Stevens will be monitoring our reopening plan to ensure compliance with the Health Honor Code before we reopen our indoor athletic and fitness facilities. A variety of socially distanced outdoor classes and recreational programs will be offered for students who are engaged in on campus learning. In addition, all students (virtual and on campus) will have the opportunity to engage in a series of virtual activities, such as wellness classes, virtual intramural events such as a sports trivia contest, and a “workout of the day” and other fitness/wellness messages on our social media outlets. Please visit and for more information or contact Russ Rogers, Director of Athletics, at [email protected]. The Schaefer Athletic Center front desk will be open from 9 AM -5 PM from Monday - Friday beginning on Monday, August 31.


The Stevens CARE Team is a group of Stevens professionals that work together to provide a support system for all students; those studying remotely or on campus. The CARE Team responds to student behavior that raises concern, is disruptive or harmful and provides academic, mental health, medical, or other forms of support to students in need. Concerned faculty, staff or students can share information with the CARE Team by submitting a CARE Report or by emailing [email protected]. Please note that the CARE Team is not a 24/7 resource for emergency response. Should an urgent, time-sensitive issue arise on the Stevens campus, please call Stevens Campus Police at 201-216-5105 or 201-216-5015. In case of a life-threatening, time-sensitive mental or physical health emergency occurring off-campus, please contact 911.

Career Center

All Career Center programming and services are available online and can be accessed through Handshake, the Stevens career management system. Students can make appointments to meet with a career advisor through the Handshake Appointment System. Appointments are conducted virtually or by phone if preferred. A schedule of webinars provided by employers and workshop presentations by the Career Development staff is available on the Career Center website and also on Handshake through the “Events” tab. Students may access internship and full-time employment opportunities through the Handshake job board. Graduate students may access internship and full-time employment opportunities through the Handshake job board and GoinGlobal.

Community Standards and Title IX
All students should carefully review the Student Handbook for information on the Student Code of Conduct, the Health Honor Code and specific student policies related to COVID-19, as well as the Title IX website for information about Stevens’ Title IX Policy. Any student wishing to file a report or share information regarding Stevens policies, alleged violations of the Code of Conduct or Title IX policy, or who have any questions about these policies should email Xhiljola Ruci, Director of Community Standards and Title IX Coordinator at [email protected] or use the Report a Concern link on myStevens. The Report a Concern form is open to all students, faculty, and staff who need to report incidents that happen within our community. The Report a Concern form should not be used to report time-sensitive emergencies. Should an urgent, time-sensitive issue arise on the Stevens campus, please call Stevens Campus Police at 201-216-5105 or 201-216-5015. In case of a life-threatening, time-sensitive mental or physical health emergency occurring off-campus, please contact 911.

Counseling and Psychological Services
Counseling and Psychological Services (CAPS) offers student appointments on weekdays between 9 AM and 9 PM. To schedule an appointment, students should contact the CAPS Office at 201-216-5177 between 9 AM - 5 PM on weekdays. Walk-in appointments are not available this fall, and most counseling services will be provided over a secure and confidential virtual platform to promote health and safety. Please note that CAPS has limited ability to provide treatment to students residing outside of NY and NJ while providing online therapy, but will gladly assist out-of-state residents in finding appropriate mental health resources.

COVID-19 (Coronavirus) Pandemic Information
Please check your Stevens email regularly and monitor the Stronger, Safer Stevens website for up-to-date information about COVID-19.

Stevens Dining has re-opened for the Fall 2020 semester with significant enhancements and improvements to provide service and meet health guidelines from Stevens and from the State of NJ in the wake of the pandemic. Pierce Dining Hall, Pierce Café, Colonel John’s, America’s Cup and Red and Gray are open this fall; Gateway Café and Skyline Dining will remain closed. Anyone wishing to dine on-campus should download the Grubhub app to their mobile phone and follow the instructions on the Dining website to order food for pickup, takeout, or delivery to any campus facility. Pierce Dining Hall and America’s Cup will offer limited seating only open to on-campus students by reservation through the Grubhub mobile app. The fall meal plan and fall semester dining hours began on Wednesday, August 26th. Please email [email protected] with any questions.

Disability Services
The goal of the Office of Disability Services (ODS) is to ensure all students have an opportunity for full participation and equal access to campus programs and services. The ODS will primarily work with students virtually this fall but will offer all services to students and families. New students who had an IEP or a 504 plan, testing accommodations, or a disabling medical condition in high school are encouraged to contact the ODS as soon as possible to explore how similar services may be provided to you at Stevens.

Diversity Education
Students are encouraged to participate in Diversity Education’s engaging virtual programs focused on identity development, social justice education, community-building, empowerment, and allyship – including our NEW Duck Dialogues Series: Social Justice in STEM. Join the conversation on Zoom and find more programming details on Ducklink and Instagram! Explore educational programs through the Lore-El Center for Women’s Leadership and the Intercultural Space, and community celebrations with our cultural, LGBTQ+ and religious organizations. You can schedule a meeting with staff in Diversity Education by emailing [email protected] or calling 201-216-5624.

DuckCard Office
The DuckCard Office will be operating virtually for the fall semester to accommodate social distancing requirements. Students may visit the DuckCard Office website to view DuckCard Office services, DuckBills merchants, and exclusive deals from "Merchants of the Month" offered every month. If you lose your DuckCard, please deactivate your card immediately and email [email protected] for a replacement card. There is a $20.00 replacement for all lost cards payable by DuckBills only. You can request to add DuckBills to your card when you email your request for a replacement card.

Emergency Information
As the situation with COVID-19 (Coronavirus) continues to evolve, many of us are experiencing feelings of uncertainty, anxiety, and fear, which can be overwhelming. If you are experiencing any of these emotions and believe that they are impacting your ability to function or cope, contact a licensed mental health professional immediately. Should any urgent, time-sensitive issue arise on the Stevens campus, please call Stevens Campus Police at 201-216-5105 or 201-216-5015. In case of a life-threatening, time-sensitive mental or physical health emergency occurring off-campus, please contact 911.

Financial Aid
The Office of Financial Aid has staff available for assistance during standard office hours beginning August 24th. Due to social distancing guidelines, appointments with counselors must be scheduled in advance and will be held via phone or Zoom. You may request a phone call by leaving a message at 201-216-3400 during regular business hours and your call will be returned as soon as possible. Contact your financial aid counselor via email at [email protected] or directly to schedule an appointment:

Jennifer Marrero ([email protected]): students with last names beginning with A - H
Samantha McAndrew ([email protected]): student with last names beginning with I - Q
Yasmin Freeman ([email protected]): students with last names beginning with R - Z

Graduate Academics & Student Success
Graduate Academics & Student Success (GA&SS) is offering virtual services, programs, and resources that support academic and professional development. Visit GA&SS Virtual Office Hours from 10 AM - 4 PM, Monday through Friday via Zoom. All Fall 2020 programming can be found online for master’s students and doctoral students. GA&SS is coordinating tutoring services that connect master's students in need of tutoring with master's or doctoral students. To request a tutor or if you are interested in tutoring fellow graduate students, visit the Graduate Student Tutoring Program page for more information. If you have any questions pertaining to academic-related matters or GA&SS programming contact us at [email protected].

Graduate Education
The Office of Graduate Education is available remotely for Stevens graduate students and applicants. Please use the links on the Graduate Education website to connect with staff members via Zoom video chat.

Graduate Student Life
Graduate Student Life offers virtual office hours, online programs, and resources with the goal of promoting community-building while still practicing social distancing. The office continues to promote connectivity, health & wellness and leadership development. Visit our Virtual Office Hours from 10 AM to 4 PM EST, Monday through Friday via Zoom. Graduate students are encouraged to attend a virtual Involvement Fair on September 4th at 10:30 PM EST; further information and registration are available through Ducklink. The Master’s Peer Mentor Program is designed to connect new students with current master’s students to facilitate the transition to graduate life at Stevens; email [email protected] to register. For questions, contact us at [email protected]

International Student and Scholar Services
International Student and Scholar Services (ISSS) is offering virtual services and assistance throughout the fall semester. ISSS is using Zoom for front desk assistance for general inquiries on Monday - Friday from 10 AM - Noon and from 1 PM - 4 PM. For students who wish to speak with an advisor, ISSS offers Advising Hours. Links for the Zoom Front Desk and Virtual Advising Hours, including times and dates, can be found on the ISSS Homepage. Telephone service is operational on Tuesday - Thursday from 10:30 AM -2:30 PM at 201-216-5189. ISSS is offering limited in-person document collection appointments; pick-up in-person must be indicated on your original submission form in addition to current mailing options for documents. Once your document(s) is ready and you receive the confirmation email indicating as such, use the Calendly link in the email and sign-up for a time slot to pick up your documents in-person. ISSS continues to utilize email assistance Monday through Friday 9 AM – 5 PM; for Immigration Questions and Concerns use [email protected] and for Application Submission use [email protected].

IT User Support Service - TRAC
User Support Service is available to answer all of your questions from 8 AM - 8 PM from Monday – Thursday, and from 8 AM - 7:30 PM on Fridays by calling 201-380-6599 or by using the Self Service Ticket system. Walk-in and desk-side support is available at the TRAC location near the Samuel C. Williams Library with capacity and safety restrictions in place from Monday – Friday from 8 AM - 5 PM. Visit the Division Information Technology Website for more information.

NJ TRANSIT Student Pass Program
Full-time Stevens students are eligible to receive a 25% discount on monthly passes for NJ TRANSIT rail, bus, and light rail. Students may register, using their email address, for Mobile Student accounts and purchase their monthly passes on the NJ TRANSIT mobile app. Students must display the passes on their phones when riding NJ TRANSIT to or from school. Visit the myStevens transit website or NJ TRANSIT’s Student Pass website to learn more about the program and to register for an account. Student passes may be purchased through the myStevens transportation and parking website. Please contact Luke Hansen at [email protected] with any questions or if you need assistance.

Parking Guidelines
Student parking guidelines have changed for the Fall 2020 semester. Only commuter students who are first year undergraduates, first year graduate/PhD students, and first year transfers who have chosen the hybrid/flex course option and live in the local area but outside Hoboken may apply for semester parking permits. Students living in Stevens housing during the Fall 2020 semester may not apply for a parking permit. Students enrolled in co-op positions, students with internships obtained through Stevens, and students with AFROTC/ROTC appointments may be eligible to apply for semester parking permits if they live in Hoboken in private housing. Additional information about student parking is available on the myStevens transportation and parking website. Please contact Luke Hansen at [email protected] with any questions or if you need assistance.

The Office of the Registrar will continue to serve the campus electronically by email ([email protected]) and by student requested Zoom meetings. To support the campus, the Registrar has created a Virtual Registrar website to provide office updates and answers to frequently asked questions. The office is open for limited in-person services via appointment. Students may make appointments through the Virtual Registrar site. We highly encourage students to email or schedule a Zoom meeting prior to visiting the office to allow us to provide you with the most up-to-date information and to maintain social distancing.

Residential & Dining Services
The Office of Residential and Dining Services (RDS) manages all housing services and residential properties, as well as Stevens Dining which includes residential, retail, catering and vending. Please contact our staff via email at [email protected] or call the office at 201-216-5128 with any questions or to schedule an appointment.

Residential Education
The Office of Residential Education, located in the Jonas Hall office, has staff available to support students in addition to Resident Assistants (RAs) living throughout our residential communities. Residential students can log on to Roompact for resources, information, or to connect with any Residential Education staff member. Residential Education staff are also accessible via email at [email protected] or via phone at 201-216-5181 for assistance during traditional business hours. After hours, Residential Education and Student Affairs staff are available 24/7 to assist with emergency and incident response by contacting the RA On-Call at 201-232-9780 or 201-232-3087 or Campus Police at 201-216-5105 or 201-216-3911.

Samuel C. Williams Library
The Library is here for you, on-campus or off-campus! This fall, students taking StevensFlex courses may reserve seats for studying using the Library's new online seat reservation tool. All students are encouraged to chat with a librarian through the ASK US online chat reference service on the Library website and to set up research consultations with a librarian. All Library workshops and programs will be offered virtually. Access to the Library’s online research databases will continue to be available 24/7, on-campus and off-campus. Students may request books using an online form, and the books will be retrieved from the stacks and placed on-hold for pick-up at the Circulation Desk. For more information about Library hours, Interlibrary Loan and Document Delivery Services, book borrowing for off-campus students, copying/printing/scanning, computer workstations, and to reserve seats, please visit the Library’s COVID-19 informational website. Questions? Please send us an email at [email protected].

Stevens Emergency Alerts
There is no better time to ensure that you are informed about campus emergencies! All students, staff and faculty are strongly encouraged to register or update their contact information in Stevens Alerts – our emergency text and email notification system, powered by Everbridge. To receive important Stevens information that could be critical to your safety in an emergency, you must be registered for Stevens Alerts. All members of the Stevens community can sign up for emergency text alerts here. Students, faculty and staff who have already signed up for emergency texts should login to update their information. Please add a cell phone number so you can receive text messages on your smartphone, and ensure that you have a second email address listed that is not associated with Stevens. Please also consider adding a parent or emergency contact to your profile.

Stevens Bookstore
The Stevens Bookstore will be open for your textbook, course material and merchandise needs online and in our store located in the Howe Center Lobby on Monday - Friday from 10 AM to 4 PM. To quickly access textbooks for the fall semester you can choose to purchase digital textbooks online with immediate access so you are ready for class. If you have any questions or concerns please don't hesitate to contact us at [email protected].

Stevens Shuttle
With the de-densification of our campus and fewer students, faculty, and staff coming to campus, as well as concerns about social distancing in shuttles, Stevens will not be providing shuttles to and from campus for the fall semester.

Student Accounts
The Office of Student Accounts can be reached at [email protected] to schedule virtual or in-person appointments for bill review or to assist with making payments. Online payments can be submitted through eBilling.

Student Employment
The Student Employment office is located on the 5th floor of the Howe Center and open from 9 AM - 2 PM from Tuesday - Friday starting on September 1st. Students can also reach the office via email ([email protected]) or phone (201-216-3365 or 201-216-3972) for assistance. Please note that students who are hired for on-campus positions must participate in weekly COVID-19 testing and follow all COVID-19 policies and guidelines.

Student Health Services
Student Health Services has expanded hours for Fall 2020; the office will be open from 9 AM - 7 PM from Monday - Friday, and from Noon - 4 PM on Saturdays and Sundays. After hours, students who have a medical concern that cannot wait until the next day when Health Services is open should call the main Student Health Services number at 201-216-5678 for access to a 24/7 Nurse Advice Line. Students taking StevensFlex courses are asked to call 201-216-5678 or email [email protected] to schedule an appointment to see a clinician; walk-ins are not permitted for the fall 2020 semester. Students arriving for an in-person appointment should enter Student Health Services from the back door (not through the front door of the Wellness Center) and will be triaged before entering the office. All paperwork and questions should be emailed to [email protected]. Students taking their courses virtually may access the services and resources of Student Health Services electronically. In case of a medical emergency, students on-campus should call Campus Police at 201-216-3911 or 201-216-5105, or 911 for an ambulance from off-campus locations. Students residing off-campus should call 911 in an emergency.

Student Life (Undergraduate)
Whether you are online or on-campus, the Office of Undergraduate Student Life is here to help you connect and stay involved. Look for all event and program offerings from our office and student organizations through Ducklink or download the Corq app on your smartphone. For any questions, please contact us at [email protected]

Undergraduate Academics
Students can drop into the Office of Undergraduate Academics Fall 2020 virtual office hours through Zoom from Monday-Friday, 9 AM - 5 PM to meet with a staff member to discuss academic matters. For detailed information, visit the OUA remote services webpage. Virtual access to Academic Advisors in the Schools are described via the following links: School of Engineering and Science, School of Business, School of Systems and Enterprises, and, College of Arts and Letters.

Wellness Education
The Office of Wellness Education will engage students through weekly Zoom Talks/Workshops, Office Hours, and Social Media focusing on various topics such as self-care, stress-management, alcohol and other drugs, healthy relationships, and more! Students can learn more about upcoming programs through DuckLink and the @StevensStudents Instagram account. Students can schedule an appointment with the Wellness Educator to discuss wellness-related questions and needs via email at [email protected] or by phone at 201-216-3849.

Writing and Communications Center
The Writing & Communications Center is offering both one-on-one appointments and group workshops online. From our webpage, students view a list of workshops with zoom links and can make a synchronous (real-time) or asynchronous appointment. New students can register by selecting "register for an account." Our physical office in Morton 210 will be open for quick questions and troubleshooting. This message has been approved by the leadership of the sender's division.