How To's
- Using The New Campus Voicemail System
- Logging Into Your
Voicemail (For Message Retrieval And Other Features)
- Playing Your Messages
- Recording Formula
- Recording
Greetings
- Password Change
- Express Messaging
Using The New Campus Voicemail System
1.
Your mailbox number is the same as your extension number.
2.
Your initial password is 201+Extension_Number.
You can change it at any time.
You will have to change it the first time you log into your
mailbox. Passwords can be 4
to 16 numbers in length.
3.
When there is a new voicemail message in your mailbox, your red
message lit will be solidly lit.
Logging Into Your
Voicemail (For Message Retrieval And Other Features)
To retrieve your
messages from outside of the office, dial the remote number to
voicemail. The number is (201)216-5005.
·
When prompted, “Mailbox?” enter your extension number
followed by the pound sign (“#”).
·
When prompted, “Password?” enter your password
followed by the pound sign (“#”).
From Within The Office
·
Select an idle extension.
·
Press the message key or dial extension 5005.
·
When prompted, “Mailbox?” enter your extension number
followed by the pound sign (“#”).
·
When prompted, “Password?” enter your password
followed by the pound sign (“#”).
Note: The voicemail system can be accessed
externally from any touch tone telephone.
Playing Your Messages:
Once you have logged on, the system will tell you
how many messages you have.
While listening to your messages, some commands
that you can use by pressing the numbers on your dial pad are:
1
To rewind in 5 second increments.
2
To play.
3
To fast forward.
4
To go back to the previous message.
6
To go to the next message.
71
Reply to sender.
72
Envelop information (date, time and origin of call).
73
Forward a copy of a message to another mailbox.
76
Delete/Restore.
83
Log Off (Goodbye!)
Users should routinely delete (“76”) their messages after they are heard. If a message has been played and not deleted, the voicemail
system will not automatically delete the message. (Although after 30
days, messages that have already been heard will be deleted for
you.)
Note: For students, messages that have already been
heard will be deleted for you after 7
days.
Callers can still leave messages, but to be able to
hear them, you have to clean out your mailbox first.
Callers can leave messages up to 3 minutes in length.
Administrative mailboxes have 30 minutes of voicemail storage space. Student mailboxes will also have 30 minutes, but they will be split by the number of mailboxes
used by the room. (i.e. 3 residents = 10 minutes per mailbox)
Recording Formula
To begin recording, press 5.
·
To stop recording, press the pound sign (“#”).
·
To listen to your recording, press 2.
·
To delete your recording, press 76.
·
To re-record your recording, press 5.
Recording
Greetings
At any time while you are in the voicemail system,
you have the ability to record your greetings.
To record an external greeting:
·
Press 821.
·
Follow the recording formula.
To record an internal greeting:
·
Press 822.
·
Follow the recording formula.
To record a temporary absence greeting:
·
Press 823.
·
Follow the recording formula.
Note: Setting up an external greeting alone will be
available to all callers. If
an internal greeting is also set, those that call on campus (or are
transferred from somewhere on campus) will get the internal greeting.
When setting up a temporary absence greeting, you can set the
amount of time that the greeting will be up.
Password Change:
To change your password at any time while you are
in the voicemail system:
·
Press 84.
·
Enter your new password followed by the pound sign (“#”).
·
Enter your new password again followed by the pound sign
(“#”).
·
To confirm the change, enter your old password followed by
the pound sign (“#”).
Express Messaging:
To leave a message directly in another user’s
mailbox:
·
Dial 5001.
·
When prompted with “Express Messaging, to Mailbox?”
enter the mailbox number of the message recipient followed by the pound
sign (“#”).
·
Leave your message at the tone.
To transfer a call directly into another user’s
mailbox:
While actively on a call,
·
Press your “TRANSFER”
key.
·
Dial the Express Messaging number (5001).
·
When prompted with “Express Messaging, to Mailbox?”
enter the mailbox number of the message recipient followed by the pound
sign (“#”).
·
Press the “CONNECT”
key.
To access Express Messaging from outside of the
office, you can dial (201)
216-5001.
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