News and Alerts

Windows 7 and Stevens 802.1x Authentication


On Monday, May 3rd Information Technology installed a new certificate on one of our servers that deals with 802.1X authentication that affects both wired and wireless networks. In the past this change of certificates was transparent to the user. However, this time Windows 7 is presenting the user with a Windows Security Alert dialog box stating the following:

?The connection attempt could not be completed.

The Credentials provided by the server could not be validated. We recommend that you terminate the connection and contact your administrator with the information provided in the details. You may still connect but doing so exposes you to security risk by a possible rogue server.?

The options are to Terminate or Connect. If you click on Details you will see that the Radius Server is itsrv109.campus.stevens-tech.edu and the Root CA is VeriSign Trust Network. If you see these two names in the detail of the security alert you should click connect in order to connect to the wireless or wired network. If the two names are anything other than what is stated above you should click on terminate.

Please note that if you click on terminate you will be disconnected from the wired or wireless network and you will not be able to reconnect until you manually install the proper certificate. Contact the Information Technology Helpdesk at 201.216.5500 for instructions or assistance on reinstalling the proper certificate.