Terms & Conditions

Documentation of Transfers

If the point-of-sale terminal is equipped to provide a receipt, the account holder will receive a receipt at the time of the purchase. The account holder should periodically view account balance and transfers via the Online Card Office.

Campus Card Office Refund Policy

All funds deposited to declining balance accounts will remain on the account until graduation, withdrawal or transfer from the University. At the time of separation, you may submit an online DuckBills Refund Request form.  It should be submitted within 30 days to receive a refund of any remaining balance.  Refunds are provided less a $20 processing fee.  The University reserves the right to apply balances to charges remaining on a student account prior to making any final refunds.