Collaborative Process Management: Integrating Workflow and Group Support
Originated from the body of work on office automation in the 1960s, both group support systems and workflow systems have made great strides and become significant disciplines in their own rights. Recently, researchers have begun to merge the two system types into a new kind of system, namely collaborative process management (CPM) systems. However, there is little work in the literature on how group support systems and workflow systems could or should be integrated. In this presentation, we examine literature in both areas and propose a conceptual model for COM that may serve to guide future research and development in this emerging area for research and practice.
Speaker Biography
Dr. Nicholas C. Romano, Jr. is Assistant Professor of Management Science and Information Systems at Oklahoma State University. Romano received a Ph.D. in MIS from the University of Arizona in 1998 and worked for IBM. His research interests involve Collaborative Systems including: Technology-Supported Learning; Group Support Systems; Knowledge Management; Collaborative Project/Process Management; Electronic Customer Relationship Management; Information Systems Accessibility; and Collaborative Usability and Design Evaluation. He has published papers in several journals, proceedings and practitioner journals including: Journal of Management Information Systems, International Journal of Electronic Commerce, Journal of the American Society for Information Science, Information Technology and Management, Business Process Management Journal Information Systems Frontiers, Handbook of Business Strategy, and IBM AS/400 Systems Management Journal. He also serves as Associate Editor for Journal of Information Systems Technology and reviews for ISR, JMIS, IJEC, IJeC, Management Science, DSS and others. He is also active in the HICSS and AMCIS conferences.
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