Invention is the creation of a new device or process. Examples include computers, software products, chemical processes, junk foods, and kitchen gadgets. Innovation is the introduction of change via something new. Cable television and video rental stores were innovations, as were overnight mail and communication via fax and the Internet. Each of these innovations took [...]
I have worked with well over 100 enterprises and several thousand executives and senior managers, often focused on initiatives that have the potential to fundamentally change their enterprises. Somewhat simplistically, these initiatives depended on three ingredients – technology, people, and organizations. Frequently these executives and managers commented that technology was the easy part. People and [...]
I am pleased to report that IOS Press released “Engineering the System of Healthcare Delivery” this week in Amsterdam. Denis Cortese and I edited this 500-page compendium of the insights and ideas of a wide range of luminaries in healthcare. Our goal was to bring together in one place the thought leaders who are transforming [...]
