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Dr. zur Muehlen helps organizations improve both performance and compliance through new approaches to Business Process Analytics and Intelligence, Workflow Automation, and Enterprise Architecture. He studies the development and use of standards to describe Information Systems, finds new ways to combine Business Rules and Business Processes, and develops methods to identify operational risks using a process-oriented view.
He has over fifteen years of experience in the field of process innovation and workflow management, and has led numerous analysis and reengineering projects in both United States and Europe. He has worked with companies in the financial, industrial, and public sector. Dr. zur Muehlen serves as an advisor to the Chief Architect and Chief Technology Officer of the U.S. Department of Defense's Business Mission Area. An active contributor to standards in the BPM area, Dr. zur Muehlen is a fellow of the Workflow Management Coalition and chairs the WfMC working group Management and Audit. His research has been funded by SAP Research, the US Army, the Australian Research Council, and private sponsors.
Dr. zur Muehlen is the author of a book on workflow-based process controlling and more than 60 peer-reviewed articles on process management and workflow automation. He won three best paper awards at international conferences and was recipient of the Harvey N. Davis award for outstanding graduate teaching. He has presented his research in more than 20 countries and is a frequent panelist and keynote speaker at academic and industry conferences. His presentations have been viewed online more than 30,000 times. |
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zur Muehlen, Michael; Indulska, Marta. (Jun 1, 2010). Modeling languages for business processes and business rules: A representational analysis, Information Systems, 35 (4), 379-390. SSRN Paper Download
Michael zur Muehlen. (Sep 17, 2009). Volume versus Variance: Implications of Data-intensive Workflows, David Lomet, Jianwen Su, IEEE Data Engineering Bulletin, IEEE. 32 (3), 42-47. SSRN Paper Download
Carolyn McGregor, Josef Schiefer, Michael zur Muehlen. (Dec 0, 2006). A Shareable Web Service Based Intelligent Decision Support System for On-Demand Business Process Management, International Journal of Business Process Integration and Management, 1 (3), 156 - 174. Link to paper
Nickerson, J.V., Michael zur Muehlen. (Dec 0, 2006). The Ecology of Standards Processes- Lessons from Internet Standardization, MIS Quarterly, 30 (Special Issue), 467-488. Link to paper
Michael zur Muehlen, Nickerson, J.V., Swenson, K.D.. ( 2005). Developing Web Services Choreography Standards - The Case of REST vs. SOAP, Decision Support Systems, 40 (1), 9-29. SSRN Paper Download
Michael zur Muehlen, Edward A. Stohr. (Dec 0, 2005). Internet-enabled Workflow Management. Editorial to the Special Issue, Business Process Management Journal, 11 (3), 216-217. Link to paper
Michael zur Muehlen. ( 2004). Organizational Management in Workflow Applications - Issues and Perspectives, Information Technology and Management, 5 (3), 271-291. SSRN Paper Download
Yvonne L. Antonucci, Michael zur Muehlen. (Dec 0, 2003). Creating a Collaborative B2B Environment in the Classroom- Evaluation of Methods Utilized in an International Simulation over a 4-Year Period, Information Systems Education Journal, 1 (20), Link to paper
Michael zur Muehlen, Christoph v. Uthmann. (Dec 0, 2000). Ein Framework zur Ermittlung des Workflow-Potenzials von Prozessen, Handbuch der Modernen Datenverarbeitung, 37 (2 (Heft 213)), 67-79. Link to paper
Michael zur Muehlen. (Dec 0, 1999). Monitoring und Controlling von verteilten Geschäftsprozessen, Forschungsjournal der Westfälischen Wilhelms-Universitaet Münster, 6 (2), 50-54
Jörg Becker, Michael zur Muehlen. (Dec 0, 1999). Rocks, Stones and Sand – Zur Granularität von Komponenten in Workflowmanagementsystemen, Information Management & Consulting, 17 (2), 57-67. Link to paper
Michael Rosemann, Michael zur Muehlen. (Dec 0, 1998). Modellierung der Aufbauorganisation in Workflow-Management-Systemen- Kritische Bestandsaufnahme und Gestaltungsvorschlaege, EMISA Forum. Mitteilungen der GI Fachgruppe "Entwicklungsmethoden für Informationssysteme und deren Anwendungen", 4 (1), 78-84. Link to paper
Michael Rosemann, Michael zur Muehlen. (Dec 0, 1998). Evaluation of Workflow Management Systems - a Meta Model Approach, Australian Journal of Information Systems, 6 (1), 103-116. Link to paper
Michael zur Muehlen, Jianwen Su (Eds.). (May 10, 2011). Business Process Management Workshops. BPM 2010 International Workshops and Education Track. Hoboken, NJ, USA, September 2010, Revised Selected Papers, Springer LNBIP 66, Springer-Verlag, Berlin, Heidelberg
Wisnosky, Dennis E.; zur Muehlen, Michael. (Jan 1, 2011). Bespoke Enterprise Architecture: Tailoring BPMN 2.0 Using Conformance Classes, BPMN 2.0 Handbook, Layna Fischer, Future Strategies. 141-152
zur Muehlen, Michael; Wisnosky, Dennis E.; Kindrick, James. (Dec 1, 2010). Primitives: Design Guide and Architecture for BPMN Models, 2010 Australasian Conference on Information Systems (ACIS 2010). Australasian Computer Society
zur Muehlen, Michael. (Aug 4, 2010). State of the Art and Emerging Trends in Business Process Management, 2010 Americas Conference on Information Systems (AMCIS 2010) - CIO Symposium, Lima, Peru. Association for Information Systems
zur Muehlen, Michael; Swenson, Keith D.. (Sep 13, 2010). BPAF: A Standard for the Interchange of Process Analytics Data, 6th International Workshop on Business Process Intelligence (BPI 2010), Hoboken, NJ
Michael zur Muehlen, Robert Shapiro. (Sep 14, 2010). Business Process Analytics, Handbook on Business Process Management 2: Strategic Alignment, Governance, People and Culture (International Handbooks on Information Systems), Jan vom Brocke, Michael Rosemann, Springer Verlag
Indulska, M.; Sadiq, S.; zur Muehlen, M.. (Sep 2009). Governance, Risk and Compliance - Applications in Information Systems, Indulska, M.; Sadiq, S.; zur Muehlen, M., CEUR Proceedings of the 2nd International Workshop on Governance Risk and Compliance, CEUR, Amsterdam, The Netherlands. 459
Ho, Danny Ting-Yi; zur Muehlen, Michael. (Dec 2, 2009). From the Stone Age to the Cloud – A Case Study of Process Improvement, 20th Australasian Conference on Information Systems (ACIS 2009), Melbourne, Australia. Australasian Computer Society
Recker, J., Siau, K., zur Muehlen, M., Erickson, J., Indulska, M.. (Aug 6, 2009). Measuring Method Complexity: UML versus BPMN, 15th Americas Conference on Information Systems, August 6-9, San Francisco, CA.. Association for Information Systems
Indulska, M., zur Muehlen, M., Recker, J.. (Apr 10, 2009). Measuring Method Complexity: The Case of the Business Process Modeling Notation, BPM Center Report No. BPM-09-03, www.BPMcenter.org
Michael zur Muehlen. (Jul 15, 2009). Epilogo, BPMN Guía de Referencia y Modelado Comprendiendo y Utilizando BPMN, Stephen A. White, PhD; Derek Miers , Future Strategies. Publisher's Website
Indulska, M.; Sadiq, S.; zur Muehlen, M.. (Sep 2008). Governance, Risk and Compliance, CEUR Proceedings of the 1st International Workshop on Governance Risk and Compliance, Indulska, M.; Sadiq, S.; zur Muehlen, M., CEUR, Montpellier, France. 339
Michael zur Muehlen. (Aug 25, 2008). Process Measurement and Organizational Performance Redux, BPM Excellence in Practice 2008: Using BPM for Competitive Advantage, Layna Fischer, Future Strategies. Publisher's Website
Michael Genrich, Alex Kokkonen, Jürgen Moormann, Michael zur Muehlen, Roger Tregear, Jan Mendling and Barbara Weber. (Feb 28, 2008). Challenges for Business Process Intelligence: Discussions at the BPI Workshop 2007, Business Process Management Workshops, Arthur ter Hofstede, Boualem Benatallah, Hye-Young Paik, Lecture Notes in Computer Science, Springer LNCS. 4928 5-10. Springer Link Website
zur Muehlen, Michael. (Sep 10, 2008). Afterword, BPMN Modeling and Reference Guide, White, Stephen; Miers, Derek, Future Strategies. Publisher's Website
Michael zur Muehlen, Marta Indulska, Kai Kittel. (Dec 03, 2008). Modeling of Business Processes and Business Rules: An Integrated Methodology, 19th Australasian Conference on Information Systems (ACIS 2008), Christchurch, New Zealand, December 3-5, 2008.. Australasian Computer Society
Michael zur Muehlen, Jan Recker. (Jun 16, 2008). How Much Language is Enough? Theoretical and Practical Use of the Business Process Modeling Notation, 20th International Conference on Advanced Information Systems Engineering (CAiSE 2008), Montpellier, France, June 16-20, 2008.. Springer LNCS. SSRN Paper Download
Michael zur Muehlen, Danny T. Ho. (Jan 9, 2008). Service Process Innovation: A Case Study of BPMN in Practice, Proceedings of the 41st Hawai’i International Conference on System Sciences. Ralph Sprague, Jr., IEEE, Waikoloa, HI. Nominated for Best Paper Award. Link to paper
M. Brian Blake, Amy Lynn Sliva, Michael zur Muehlen, Jeffrey V. Nickerson. (Jan 10, 2007). Binding Now or Binding Later- The Performance of UDDI Registries, Proceedings of the 40th Hawaii International Conference on System Sciences (HICSS-40). Ralph Sprague, Jr., IEEE, Waikoloa, HI. Link to paper
zur Muehlen, Michael; Deokar, Amit. (Aug 9, 2007). Business Process Automation and Management - Editorial Notes, Proceedings of the 13th Americas Conference on Information Systems, Keystone, CO. (Invited Paper)
Hajo A. Reijers, Monique Jansen-Vullers, Michael zur Muehlen, Winfried Appl. (Sep 21, 2007). Workflow Management Systems + Swarm Intelligence = Emergency Management Systems, Proceedings of the 5th International Conference on Business Process Management. Michael Rosemann, Gustavo Alonso, Peter Dadam, Springer, . Best Reviewed Conference Paper. Link to paper
Michael zur Muehlen, Marta Indulska, Gerrit Kamp. (Oct 15, 2007). Business Process and Business Rule Modeling: A Representational Analysis, The 3rd International Workshop on Vocabularies, Ontologies and Rules for The Enterprise (VORTE 2007). Taveter, K.; Gasevic, D., IEEE, Baltimore, MD. Link to paper
Michael zur Muehlen, Jan Recker, Marta Indulska. (Oct 15, 2007). Sometimes Less is More: Are Process Modeling Languages Overly Complex?, The 3rd International Workshop on Vocabularies, Ontologies and Rules for The Enterprise (VORTE 2007). Taveter, K.; Gasevic, D., IEEE, Baltimore, MD. Link to paper
Michael zur Muehlen, Marta Indulska, Gerrit Kamp. (Nov 8, 2007). Business Process and Business Rule Modeling Languages for Compliance Management: A Representational Analysis, 26th International Conference on Conceptual Modeling (ER 2007) - Poster Session. Auckland, New Zealand, November 5-9, 2007
Michael zur Muehlen, Danny Ting-Yi Ho. (Sep 15, 2006). Risk Management in the BPM Lifecycle, Business Process Management Workshops- BPM 2005 International Workshops, BPI, BPD, ENEI, BPRM, WSCOBPM, BPS, Revised Selected Papers. Christoph Bussler, Armin Haller, Springer, Berlin. 3812 454-466. Link to paper
Corina Raduescu, Hui-Min Tan, Malini Jayaganesh, Wasana Bandara, Michael zur Muehlen, Sonia Lippe. (Jun 15, 2006). A Framework of Issues in Large Process Modeling Projects, Proceedings of the 14th European Conference on Information Systems (ECIS 2006). Link to paper
Dina Neiger, Leonid Churilov, Michael zur Muehlen, Michael Rosemann. (Jun 15, 2006). Integrating Risks in Business Process Models with Value Focused Process Engineering, Proceedings of the 14th European Conference on Information Systems (ECIS 2006). AIS, Göteborg, Sweden. Link to paper
Michael zur Muehlen, Danny Ting-Yi Ho. (Sep 1, 2005). Risk Management in the BPM Lifecycle, First International Workshop on Business Process Design- Past, Present, Future. Tom Davenport, Hajo Reijers, Michael Rosemann, Link to paper
Jan Mendling, Michael zur Muehlen, Adrian Pierce. (Dec 0, 2005). Standards for Workflow Definition and Execution, Process-Aware Information Systems. Bridging People and Software Through Process Technology, Marlon Dumas, Wil M. P. van der Aalst, Arthur H.M. ter Hofstede, Wiley, Hoboken, NJ. 281-316. Link to paper
Michael zur Muehlen, Michael Rosemann. (Dec 10, 2005). Integrating Risks in Business Process Models, 2005 Australasian Conference on Information Systems (ACIS 2005). Winner of Best Paper Award. Link to paper
Michael zur Muehlen. (Jun 15, 2004). Workflow-based Process Controlling. Foundation, Design, and Implementation of Workflow-driven Process Information Systems, Jörg Becker, Heinz Lothar Grob, Stefan Klein, Herbert Kuchen, Ulrich Müller-Funk, Gottfried Vossen, Advances in Information Systems and Management Science, Logos, Berlin. 6 315. Link to Book
Michael zur Muehlen, Michael Rosemann. (Jun 1, 2004). Multi-Paradigm Process Management, Proceedings of CAiSE'04 Workshops - 5th Workshop on Business Process Modeling, Development and Support (BPMDS 2004). Janis Grundspenkis, Marite Kirikova, Riga Technical University, Riga, Latvia. 2 169-175. Link to paper
Maggie Bin Lai, Michael zur Muehlen. (Dec 1, 2004). Information Requirements of Process Stakeholders- A Framework to Evaluate Process Monitoring and Controlling Applications, ICIS workshop on Process Management. Jackie Akoka, I. Comyn-Wattiau, M. Favier, AIS, Washington, D.C.. Link to paper
Michael zur Muehlen, Nickerson, J.V., and Weske, M.. (Jan 10, 2004). Web Services and Workflow: Composition, Collaboration, Coordination, Proceedings of the 37th Annual Hawaii Conference on System Sciences, 2004
Michael zur Muehlen. (Oct 8, 2004). Workflow-based Process Controlling. Foundation, Design, and Application of workflow-driven Process Information Systems, Logos, Berlin. 300. PDF download
Nickerson, J.V., zur Muehlen, M.. (Dec 15, 2003). Defending the Spirit of the Web- Conflicts in the Internet Standards Process, Workshop on Standard Making- A Critical Research Frontier for Information Systems. John L. King, Kalle Lyytinen, 327-343. Link to paper
Yvonne L. Antonucci, Penelope Sue Greenberg, Michael zur Muehlen, Ralph Greenberg. (Dec 0, 2003). Establishing Trust in a Business-to-Business Collaboration- Results from an International Simulation, Proceedings of the IRMA 2003 Conference. Information Resources Management Association, Philadelphia, PA. 922-924. Link to paper
Michael zur Muehlen, Holger Hansmann. (Dec 0, 2002). Workflowmanagement, Prozessmanagement, Jörg Becker, Martin Kugeler, Michael Rosemann, Springer, Berlin et al.. 373-409
Jörg Becker, Michael zur Muehlen, Marc Gille. (Dec 0, 2002). Workflow Application Architectures- Classification and Characteristics of workflow-based Information Systems, Workflow Handbook 2002, Layna Fischer, Future Strategies, Lighthouse Point, FL. 39-50. Link to paper
Michael zur Muehlen. (Dec 0, 2001). Workflow und Prozessmodellierung bei einem Energieversorgungsunternehmen, Prozessmanagement, Jörg Becker, Martin Kugeler, Michael Rosemann, Springer, Berlin et al.. 517-538
Michael zur Muehlen. (Dec 0, 2001). Process-driven Management Information Systems - Combining Data Warehouses and Workflow Technology, Proceedings of the 4th International Conference on Electronic Commerce Research (ICECR-4). Bezalel Gavish, Southern Methodist University, Dallas, TX. 550-566. Link to paper
Yvonne L. Antonucci, Michael zur Muehlen. (Aug 15, 2001). Deployment of Business to Business Scenarios in ERP Education- Evaluation and Experiences from an International Collaboration, Seventh Americas Conference on Information Systems. Diane Strong, Detmar Straub, Janice I. DeGross, AIS, Boston, MA. 998-1004. Link to paper
Jörg Becker, Michael zur Muehlen. (Dec 0, 2001). Distance Learning - Business-to-Business Workflows zwischen Münster und Philadelphia, cHL - computergestützte Hochschullehre, Dokumentation zum cHL-Tag 2000, Alma Mater Multimedialis. Heinz Lothar Grob
Michael zur Muehlen, Rob Allen. (Dec 0, 2000). Stand-Alone vs. Embedded Workflow - Putting Paradigms in Perspective, Excellence in Practice Volume IV- Innovation & Excellence in Workflow and Knowledge Management, Layna Fischer, Future Strategies, Lighthouse Point, FL. 49-58. Link to paper
Michael zur Muehlen. (Dec 0, 2000). Workflow-based Process Controlling - Or- What You Can Measure You Can Control, Workflow Handbook 2001, Layna Fischer, Future Strategies, Lighthouse Point, FL. 61-77. Link to paper
Jörg Becker, Michael zur Muehlen. (Dec 0, 2000). Workflow Management im Zeitalter des e-Business, dsk Workflow Studie 2000, Renate Karl, dsk Consulting, Pfaffenhofen. (4-3)-(4-22). Link to paper
Yvonne L. Antonucci, Michael zur Muehlen. (Dec 0, 2000). Distance Learning - Extending the Classroom Walls with ERP Software, Information System Education Conference (ISECON 2000). Stuart Varden, Link to paper
Michael zur Muehlen. (Dec 0, 2000). A Framework for XML-based Workflow Interoperability - The AFRICA Project, Sixth Americas Conference on Information Systems (AMCIS 2000). Mike Goul, Paul Gray, H. Michael Chung, AIS, Long Beach, CA. Link to paper
Michael zur Muehlen, Florian Klein. (Dec 0, 2000). AFRICA - Workflow Interoperability based on XML-messages, CAiSE 2000 International Workshop on Infrastructures for Dynamic Business-to-Business Service Outsourcing. Martin Bichler, Christoph Bussler, Ygal Hoffner, Heiko Ludwig, Link to paper
Michael zur Muehlen, Michael Rosemann. (Dec 0, 2000). Workflow-based Process Monitoring and Controlling - Technical and Organizational Issues, Proceedings of the 33rd Hawaii International Conference on System Sciences (HICSS 2000). Ralph Sprague, Jr., IEEE, Wailea, HI. Link to paper
Michael zur Muehlen. (Dec 0, 1999). Resource Modeling in Workflow Applications, 1999 Workflow Management Conference. Jörg Becker, Michael zur Muehlen, Michael Rosemann, University of Muenster, Münster. 137-153. Link to paper
Jörg Becker, Michael zur Muehlen. (Dec 0, 1999). Application Granularity within Workflow Management Systems, 11th Conference on Advanced Information Systems Engineering (CAiSE 99). Mathias Jarke, Andreas Oberweis, Springer, Heidelberg. 411-416. Link to paper
Jörg Becker, Christoph v. Uthmann, Michael zur Muehlen, Michael Rosemann. (Dec 0, 1999). Identifying the Workflow Potential of Business Processes, 32nd Hawaii International Conference on System Sciences (HICSS 1999). Ralph Sprague, Jr., IEEE, Wailea, HI. Link to paper
Michael zur Muehlen. (Dec 0, 1999). Beyond Reengineering, Prozessmanagement, Jörg Becker, Martin Kugeler, Michael Rosemann, Springer, Berlin et al.. 285-327
Michael zur Muehlen. (Dec 0, 1999). Integrationsperspektiven des Workflowmanagements, August-Wilhelm Scheer, Michael Rosemann, Reinhard Schütte, Integrationsmanagement, University of Muenster, Münster. 65 94-106. Link to paper
Michael zur Muehlen. (Dec 0, 1999). Stand-alone vs. ERP-based Workflow Management - Lessons from the field, Giga Business Process and Workflow Management Conference. Giga Information Group, Brussels, Belgium
Michael zur Muehlen. (Jan 10, 1999). Evaluation of Workflow Management Systems Using Meta Models, 32nd Hawaii International Conference on Systems Sciences (HICSS 1999). Ralph Sprague, Jr., IEEE, Wailea, HI. Nominated for Best Paper Award. Link to paper
Michael zur Muehlen, Jörg Becker. (Dec 0, 1999). Workflow Management and Object-Orientation - A Matter of Perspectives or Why Perspectives Matter, 2nd OOPSLA Workshop on the Design and Application of Object-Oriented Workflow Management Systems. Fred Cummins, Link to paper
Michael zur Muehlen, Jörg Becker. (Nov 1, 1999). WPDL - State-of-the-Art and Development Perspectives of a Meta-Language, KnowTech Forum '99. Lothar Bading, Boris Pettkoff, August-Wilhelm Scheer, Siegfried Wendt, Link to paper
Jörg Becker, Michael zur Muehlen, Michael Rosemann. (Dec 0, 1999). Proceedings of the 1999 Workflow Management Conference, Workflow Management "99, University of Muenster, Münster
Michael Rosemann, Michael zur Muehlen. (Jun 15, 1997). Evaluation of Workflow Management Systems - a Meta Model Approach, 2nd CAiSE/IFIP 8.1 International Workshop on Evaluation of Modeling Methods in Systems Analysis and Design (EMMSAD `97). Keng Siau, Yair Wand, Jeffrey Parsons, Link to paper
Michael zur Muehlen, Michael Rosemann. (Dec 0, 1997). Diagrammsprachliche Methoden, Workflow-Management- Entwicklung von Anwendungen und Systemen - Facetten einer neuen Technologie, Stefan Jablonski, Markus Boehm, Wolfgang Schulze, d.punkt, Heidelberg. 162-170
Michael Rosemann, Michael zur Muehlen. (Dec 0, 1996). Der Lösungsbeitrag von Metadatenmodellen beim Vergleich von Workflowmanagementsystemen, Jörg Becker, Heinz Lothar Grob, Stefan Klein, Herbert Kuchen, Ulrich Müller-Funk, Gottfried Vossen, Arbeitsberichte des Instituts für Wirtschaftsinformatik, University of Muenster, Münster. Link to paper
Michael zur Muehlen. (Dec 0, 1996). Der Lösungsbeitrag von Metamodellen und Kontrollflußprimitiven beim Vergleich von Workflowmanagementsystemen, Department of Information Systems, University of Muenster, Münster. 172. Link to paper
Michael zur Muehlen, Michael Rosemann. (Mar 1, 1996). Der Lösungsbeitrag von Metadatenmodellen beim Vergleich von Workflowmanagementsystemen, Workflowmanagement - State-of-the-Art aus Sicht von Theorie und Praxis. Proceedings of the 2nd Workflow Workshop. Jörg Becker, Michael Rosemann, University of Muenster, Münster. 12-21
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