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ILL Policies

REQUESTING BOOKS

 
We cannot obtain the following:
  • A book that the S.C. Williams Library owns. If our copy of the book is out on loan we cannot get another copy but you may put a hold on a book through our catalog so that it must be returned by the due date
  • Reference books (These materials never circulate)
  • Current textbooks available from the bookstore
  • Special collections items
 
If any of these cases appear you will receive an email notifying you that we cannot fill the request.
 

OVERDUE BOOKS/FINES

Books should always be returned by the due date on the ILL book slip. Books must be returned PRIOR to winter break if the book is due while the library is closed. They must also be returned PRIOR to spring break if you cannot make it to campus when the book is due. 

LATE BOOKS

Returning books late jeopardizes our relationship with other lending institutions. If you have a late book, the ILL Department will not put through any new book requests and you will not be able to pick up another ILL book until the late book is returned and any fines incurred are paid. STUDENTS: If you do not return the book by the due date you will get 3 emails over a one-week period of time reminding you that your book is late. If the book is not returned by the date indicated in the 3rd email, your student account will be charged a $50 processing fee and a $150 lost book replacement fee. Also, you will be responsible for any late fees incurred from the lending library. If you return the book after the fees have been charged, your student account will be reimbursed the $150 replacement fee. Please be aware that you will not be reimbursed the $50 processing fee. If you are late with an ILL book more than 2 times without contacting us about it, you will lose your ILL privileges.

TEXTBOOKS

It is the library's policy not to order or borrow textbooks for students. We do not carry them at our library because we do not have the space or funds to purchase copies of textbooks for each class. If you order a textbook and the ILL department requests it for you by accident (not knowing it was a textbook at the time), we will send you an email to recall the book from you. If the book is not returned by the date indicated in email, your student account will be charged a $50 processing fee and a $150 lost book replacement fee.
Our library understands how expensive textbooks are; we have a reserve shelf for some textbooks located at the circulation desk. We encourage professors to lend us a copy of their textbook if they have a duplicate. We also ask students to donate their old textbooks or encourage their professors to lend us their duplicate copy.
 
BOOKS NOT PICKED UP
ILL books will be held at the circulation desk for 10 days after the arrival notification has been sent. If the books are not claimed during that time and the ILL staff are not notified, they will be sent back to the lending library.
There is a  charge of $5 for each book that is not picked up.
 
RECALLED BOOKS
If a book is recalled by another university, you will be asked to return it to us immediately. Since the book is not the property of our library we must abide by the rules of the lending library.
 
BOOK LIMIT
Students are allowed only 10 Interlibrary Loan books at any one time. 
 
EDITIONS OF BOOKS
When filling out a request form, make sure to note the edition of the book. Only the exact edition that you write down will be requested. If your request for that edition is not filled you may fill out another request form and ask for another edition.
 

REQUESTING ARTICLES

 
PLEASE NOTE: We cannot obtain the following:
 
•Any documents that the S.C. Williams Library has through our databases or print periodicals
•Entire issues of periodicals - we can get individual documents only. No more than 3 articles per issue of a journal will be filled in one calendar year to comply with copyright laws. 
•Rare or archival materials, including manuscripts
•Most standards
•Other items subject to copyright limitations
 
If any of these cases appear, you will receive an email notifying you that we cannot fill the request. If you have paid by cash or duckbills, you can pick up the money you paid for this request at the circulation desk – only cash will be given back, we cannot replace duckbills.
 
We cannot accept requests that do not include:
 
•Title of the journal fully written out - no abbreviations 
•Title of the article
•Volume number
•Page numbers
 
If any of these cases appear, you will receive an email notifying you that we cannot fill the request until this information is supplied.
 
Fees per request:
Regular document request (usually 3-10 business days): Free
Rush request (1-3 business days): $10.00
Pulisher direct option (3-10 buiness days): $5.00
 
Please note: Fees are due at time of request. We will not start a request without payment.
 
Notification and Delivery
You will be sent PDFs of the documents that you requested through email if they are available. If the PDF is not available, we will send the document through campus/regular mail.
 
If we are unable to supply the material you request, we will notify you by email and you will not be charged for this request (money will be reimbursed if cash was paid). 

 

COPYRIGHT RESTRICTIONS

The S.C. Williams Library at Stevens Institute of Technology follows the regulation for fair use established by the copyright law of the United States (Title 17, United States Code)  and reserves the right to refuse to accept a copying order if, in its judgment, fulfillment of the order would involve violation of copyright law.
 
According to fair-use regulations, a copyrighted article that is photocopied or reproduced may not be used “for any purpose other than private study, scholarship, or research.” This means that multiple reproductions of a copyrighted article are not allowed for public use without permission of the copyright holder. Anyone who exceeds fair use of copyrighted material without permission may be liable for copyright infringement.
 
Fair-use regulations could also affix the availability of documents requested from out Interlibrary Loan/Document Delivery Department. Some publishers do not allow reproduction of their copyright material, but request instead that the material be purchased directly from them. In such cases, the fulfillment of document requests will be delayed or in some instances cost prohibitive. Should we encounter a copyright problem on a document request, you will be notified.
 

HOLIDAY ILL CLOSING SCHEDULE

 
The Interlibrary loan department will stop making book requests in early December before the holiday break so that no books are lost in transit while the school is closed for the holidays. In addition, the department will stop making document requests about a week prior to the holidays as well because documents cannot be guaranteed to reach you after a certain date. 
 

ILL FAQ

Is there a “cap” on the cost of documents?
Yes. For all document requests, the Library will subsidize up to $25.00 per document.  If the document costs more than the subsidized amount, the Interlibrary Loan and Document Delivery Services department will contact you.  You must agree to pay the balance before the Library proceeds with your request. 
 
Why do I get some documents in just a couple of days, while it takes a couple of weeks to get others?
All requests for documents are not necessarily filled by the same service or library. The Interlibrary Loan and Document Delivery Services Department employs a variety of vendors and libraries to get documents and they each have different delivery methods and turnaround times. 
 
What should I do if I have an incomplete citation?
Contact a Reference and Research Services Librarian for help in verifying your citation.  It is important that your citation be accurate to avoid delays in getting your article.  Whenever possible, please attach a copy of the citation from whatever source you used to obtain it.
 
What is not available through Interlibrary Loan and Document Delivery Services?
Entire issues of periodicals (We can get individual documents only - only  4 from a specific journal in one calendar year.)
Reference books (These materials never circulate.)
Rare or fragile materials, including manuscripts (These are usually available on-site only).
Items subject to copyright limitations.
 
How do I get a copy of a dissertation or thesis from another institution?
See Request dissertations or theses from other universities
 
Is there any way to get the full text of a document online?
The Samuel C. Williams Library provides online access to the Stevens community to many full-text databases.  The full text of over 30,000 journals, magazines, conference proceedings, and newspapers are available in the research databases.  Also, citations and abstracts are available for thousands of more publications through the databases.  Publications on every discipline at Stevens are available through the databases.  You are encouraged to take a look at the list of Online Resources and try your searches in a variety of databases.  Ask an Information Services Librarian for help selecting databases and for help improving your search methods and results.
 
Do I need special software to view the full text of documents online?
Many full-text databases offer the choice of viewing material as HTML or as a PDF image.  To view HTML documents, you do not need special software.  Your Internet browser will display the text.  To view a PDF page image, you will need Adobe Acrobat Reader, which you can download for free from the Adobe website.
 
Why are some current articles unavailable when we have the full text in other years?
Sometimes a citation to a document will appear in a database before the issue of the journal has been received by a library or document delivery service.  This situation can delay the turnaround time for obtaining the full text of an article.
 
I’m an Alumni of Stevens, can I use the Interlibrary Loan/Document Delivery Services Department?
Alumni should first refer to their local public library for Interlibrary Loan services. 
 
Alumni are eligible to use the library's Interlibrary Loan services to request books from other libraries, however, Interlibrary Loan books CANNOT be taken out of the library.  They are free to read the books at the library  and when picking up the book, the alumni will need to leave an ID at the front desk until the ILL book is returned. We will keep the book at the circulation desk for 3 weeks before returning the book to the lending library. The cost of book request will be the cost we are charged from the lending library (up to $25); if the book is free to send us, then the book will be free to the alumnus. 
 
Alumni can also make use of the library's Document Delivery services to request articles. The cost for documents are as follows:
  • Regular Request - $10.00 fee plus the cost of the document
  • Rush Request - $20 plus the cost of the document
  • Dissertations - $50.00 per request
 
Alumni can use the paper forms for both of these services and drop the form, proof of Stevens affiliation, and payment to the library, or send the information and payment to: The S.C. Williams Library, Castle Point on the Hudson, ttn: Mary Ellen Valverde, Hoboken, NJ 07030.
 
Please contact the Interlibrary Loan and Document Delivery Services Librarian if you have questions about Alumni Services.
 

Audio Visual Request

The service is free and the delivery time can be up to 12 business days. AV items cannot be rushed and cannot be mailed directly to you.

You will be contacted through email when your item arrives, and you must sign for it at the Library Circulation Desk. The audio or video will be at the Circulation Desk for one week and if it is not claimed, it will be sent back to the lending library.

The loan periods and due date for Interlibrary Loan audio/video items will be indicated on a form that the Stevens Library attaches to the item when it is received.

ILL Audio/Video Limit

No more than 5 ILL items out at one time.

RENEWALS:

We will try to obtain a renewal of your ILL  material only twice; however, we cannot guarantee that your renewal request will go through as some libraries do not allow renewals of ILL materials.

If you would like to renew an ILL item you must call 1 week prior to the due date on your ILL book. Any renewal requests later than one week before the due date will not be sent.

If an AV item is recalled by another university you will be asked to bring it back to us right away. Since the ILL material is not the property of our library we must abide by the rules of the lending library.

To renew your AV material contact the ILL Department or Ann Sanzari.

Book Requests

If a book is not available at our library, the ILL Department can borrow books from other libraries. The service is free, and delivery can take up to 14 business days.
 
The S.C. Williams library is responsible for any books that our students, faculty and staff borrow from other libraries. Lost, late, or damaged books jeopardize our library’s credibility so please treat the books with respect.
Please note:
  • Rush ordering is not available for this service
  • All books must be picked up at the circulation desk. ILL books cannot be sent off campus.
  • The loan period for interlibrary loans varies according to the policy of the lending library. The due date will be printed on the form that the Stevens library attaches to the book when it is received.

 

The S.C. Williams Library will NOT obtain the following:

  • Books that the S.C. Williams Library owns whether in print form or electonic form. If our copy of the book is out on loan,  you may put a hold on a book through our catalog so that the current borrower cannot renew it.
  • Reference books
  • Current Textbooks
  • Rare or archival material
 
POLICIES – PLEASE READ BEFORE ORDERING
 
Ordering:
 
Please use the Online Book Request Form. If you are unable to use the Online Book Request form, please use the print version and submit the completed form to the circulation desk.
You will be notified through email when your book arrives, and it will be held at the circulation desk for you. You will be asked to sign for the book before it is released to you.  ILL books will be held at the circulation desk for one week after the email is sent, and if they are not claimed within that time, they will be returned to the lending library. 
 
RENEWALS:
The ILL department  will try to renew your ILL book from the lending library twice; however, we cannot guarantee that your renewal request will go through as some libraries do not allow renewals of ILL materials.
If you would like to renew an ILL item you must call 1 week prior to the due date on your ILL book. Any renewal requests later than one week before the due date will not be sent.
To renew your book contact the ILL Department or Ann Sanzari.
 
Click Below to Order Books
orderbooks

 

Recommend a Resource

The Library welcomes recommendations for building our print and online resource collections.   We will carefully consider all recommendations, but understand that all purchases are dependent on the current resources available and the Library's fiscal budget.

To suggest additions to our print collection, please use the book recommendation form.

Library Stills

The 2013-2014 school year saw the Library packed with students collaborating, studying and sometimes just relaxing in between classes. The library changes constantly, at different times of the day with a mixture of students, professors or others. 

This year we started an Instagram account to get a feel of the Library and all that happens here. If you want to share your images with the library use #scwlibrary or use the library location to tag your images. 

Visit the library's Instagram page for all images.

Document Request

Please use the Online Article Request Form (right) to request articles. If you have problems with the online version, download the paper form, fill it out completely, and submit the form and the appropriate fee to the Circulation Desk.

A separate form is required for each request. If you fill out the Paper Form, print out the citation for the document and staple it to the request form. This saves time and helps the Library process your request faster. A complete citation is required. Be sure to legibly include your full contact information.

 

PLEASE NOTE: We cannot obtain the following:
 
•Any documents that the S.C. Williams Library has through our databases or print periodicals
•Entire issues of periodicals - we can get individual documents only. No more than 3 articles per issue of a journal will be filled in one calendar year to comply with copyright laws. 
•Rare or archival materials, including manuscripts
•Most standards
•Other items subject to copyright limitations
 
Price:

The ILL Department is waiving the $1 fee for the Fall semester as a trial period. If all things go well, we will keep the fee waived (unless circumstances permit us from doing so). 

 

Rush Request

We are sometimes able to get the documents faster that regular turn around time. If you would like a rush request, the fee is $10. Turn around time for Rush Requests is 1-3 business days (not including weekends, holidays, or breaks). 

 

Publisher Direct Option

If you would like us to purchase a copy of your journal article directly from a publisher, you may do so for a fee. This option would be ideal for patrons needing the clearest available pictures in his/her articles such as pictures of molecules, cells, etc. There is a $5 fee for this option.

 

Please note: Fees can be higher if an article costs more than the$25 the library subsidizes for publisher direct documents. The library cannot guarantee that we will be able to get a publisher’s copy. If either of these circumstances occurs, we would contact you to decide how to proceed.

Click Below to Order Documents
doc form
pdf form

 

Interlibrary Loan & Document Delivery Services

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ILL_books
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Thesis/Dissertations Requests

 

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