Help Desk
From ITwiki
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The Stevens Information Technology Helpdesk troubleshoots and configures software for Campus users. | The Stevens Information Technology Helpdesk troubleshoots and configures software for Campus users. | ||
== Location== | == Location== | ||
| - | The Helpdesk is located in the basement of the Library | + | The Helpdesk is located in the basement of the Library. |
| + | == Hours== | ||
| + | Monday through Friday: 8am - 10:30pm | ||
| + | |||
| + | Saturday: 9:30am - 5:00pm | ||
| + | |||
| + | Sunday: 12pm - 7:30pm | ||
| + | |||
== Email == | == Email == | ||
You can email the Helpdesk at [mailto:helpdesk@stevens.edu helpdesk@stevens.edu] | You can email the Helpdesk at [mailto:helpdesk@stevens.edu helpdesk@stevens.edu] | ||
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The Helpdesk can be reached by phone at 201.216.5500 (extention: x5500) | The Helpdesk can be reached by phone at 201.216.5500 (extention: x5500) | ||
== Tickets == | == Tickets == | ||
| - | You can also create a trouble ticket by logging into [http://helpdesk.stevens.edu helpdesk.stevens.edu] with your [[Computer Accounts At Stevens#Pipeline Account|Pipeline Credentials]]. Please include as much information as possible | + | You can also create a trouble ticket by logging into [http://helpdesk.stevens.edu helpdesk.stevens.edu] with your [[Computer Accounts At Stevens#Pipeline Account|Pipeline Credentials]]. Please include your contact information and as much information as possible about your problem. |
Revision as of 14:30, 7 July 2006
The Stevens Information Technology Helpdesk troubleshoots and configures software for Campus users.
Contents |
Location
The Helpdesk is located in the basement of the Library.
Hours
Monday through Friday: 8am - 10:30pm
Saturday: 9:30am - 5:00pm
Sunday: 12pm - 7:30pm
You can email the Helpdesk at helpdesk@stevens.edu
Phone
The Helpdesk can be reached by phone at 201.216.5500 (extention: x5500)
Tickets
You can also create a trouble ticket by logging into helpdesk.stevens.edu with your Pipeline Credentials. Please include your contact information and as much information as possible about your problem.
