Browser Requirements For Pipeline

From ITwiki

Stevens Institute of Technology currently runs Pipeline Web Platform v 3.3.1. Pipeline provides secure access to technology services for students, faculty and staff of Stevens Institute of Technology. To log into Stevens Pipeline, you must supply a valid username and password. If you do not know your Stevens Pipeline username or initial password, go to http://cpipe.stevens.edu and click on the link under the text "If you are using Stevens Pipeline for the first time and you do not know your initial username or password (PIN) Click Here." You must also be using a recent version of a standard Internet browser such as Microsoft Internet Explorer or Netscape Communicator. If you are having trouble logging into Pipeline, please use the information below to determine possible problems. Use of an unsupported browser, or a browser not configured to use Pipeline, may prevent you from logging into Pipeline.

Contents 1 Supported browsers 1.1 Windows 1.2 Macintosh 2 Internet Explorer 5.0 Issue 3 Netscape JRE Issue 4 Configuring Your Browser for Javascript and Cookies 5 AOL 6.0 (The browser included with AOL 6.0 may have a different version number.) 6 Internet Explorer 5 7 Internet Explorer 6 8 Netscape

Supported browsers

To log in and use the system effectively, you should be using one of the following Internet browsers

Windows

• Internet Explorer 5.5 SP2 and 6.0 SP1
• Netscape 7.2
• Mozilla 1.7

Macintosh

• OS 9
  • Netscape 7.02
• OS X v10.3
  • Netscape 7.1
  • Mozilla 1.7
  • Safari 1.1, 1.2

If you are trying to log in to the system using another browser, you may experience difficulties.

Internet Explorer 5.0 Issue

You cannot log into the system at all if you are using IE 5.0 Service Pack 1. If you click the Continue button after reading the warning that you are using an unsupported browser, you will receive a "Page cannot be found" error. This is due to the unsupported encryption algorithms included in IE 5.0 SP1. Although Internet Explorer 5.0 is not a supported browser, you can log in to the system with IE 5.0 if you are using Service Pack 2. However, once logged in, you may still experience usability issues. We recommend that if you are using IE 5.0 on a Windows platform, you upgrade to version 6.0 for best performance.

Netscape JRE Issue

In order to use the Chat application provided by the Luminis system, your Internet browser must be able to access and run a Java Virtual Machine (JVM). In some cases a JVM is provided by your operating system. In other cases, the browser adds a JVM to your computer when it is installed. With Netscape browsers, the JVM is included during installation as part of the Java Runtime Environment (JRE). However, in some installations of Netscape, the JRE is an optional installation choice. If your Netscape browser does not have a JRE installed or enabled, you will see a warning message when you first access the Luminis system. If you click continue, you should be able to use all system functionality with the exception of Chat. The first time you try to use Chat without a JVM, you will be prompted to install a plugin. If you accept the plugin, a JVM will be installed and configured for your Netscape browser and you will no longer see the warning message when you try to access the Luminis system.

Configuring Your Browser for Javascript and Cookies

To access the Pipeline, your browser must support "non-persistent cookies" and Javascript. (Non-persistent cookies are not stored on your computer and are also called "per-session" cookies). To enable your browser to support these, look below for the section that corresponds to your browser version and follow the instructions.

Please follow the steps below that coincide with your browser version.

AOL 6.0 (The browser included with AOL 6.0 may have a different version number.)

1. From the AOL Toolbar, select Settings.
2. From the settings menu, select Preferences. You see the AOL Preferences window.
3. From the Organization column, click Internet Properties.
4. From within the Internet Properties window, click the Security tab.
5. From the Web Content Zone, highlight Internet (which is associated with a world globe icon).
6. Locate the Security Level section and use the slider to set the security level to Medium and then click Apply. This setting enables the cookies, Java, and JavaScript that Stevens Pipeline software requires.
7. Click OK to exit.

• Note: If Pipeline does not work properly after configuring AOL's browser settings, please minimize your AOL browser and launch a different browser such as Internet Explorer or Netscape. Configure that browser using these instructions, then use it to access Pipeline.

Internet Explorer 5

1. Select Internet Options from the Tools menu. The Internet Options dialog opens.
2. Click the Security tab.
3. Locate the Custom area of the Security tab, and click the Custom Level button. The Security Settings dialog opens.
4. Scroll down to the Cookies section of the Settings window. To access the Pipeline system, your browser must support non-persistent cookies. To enable this support, select the Enable radio button under Allow per-session cookies (not stored). (Some of the third-party content and service providers that you can connect to through the Campus Pipeline interface may require your browser to support persistent cookies. To enable support for persistent cookies, select the Enable radio button under Allow cookies that are stored on your computer.)
5. Scroll down to the Scripting section of the Settings window. To access the Pipeline system, your browser must support JavaScript and Java. You must select the Enable radio button under Active Scripting.
6. Click OK to close the Security Settings dialog.
7. Click OK to close the Internet Options dialog.

Internet Explorer 6

1. Select Internet Options from the Tools menu. The Internet Options dialog opens.
2. Click the Privacy tab.
3. Click Advanced under Settings.
4. Check the box Override automatic cookie handling under Cookies.
5. Select the Accept radio button under Third-party Cookies.
6. Click OK.
7. Click the Security tab.
8. Click the Custom Level under Security level for this zone.
9. Scroll down to the Scripting section of the Settings window. To access the Stevens Pipeline system, your browser must support JavaScript and Java. You must select the Enable radio button under Active Scripting.
10. Click OK to close the Security Settings dialog.
11. Click OK to close the Internet Options dialog.

Netscape

1. Select Preferences from the Edit menu. The Preferences dialog opens.
2. Select Advanced in the Category window. The right pane displays a set of advanced options.
3. In the top section of the right pane, select the Enable Java and Enable JavaScript check boxes.
4. To access the Stevens Pipeline system, your browser must support non-persistent cookies. To enable this support, in the Cookies section of the window, select the Accept only cookies that get sent back to the originating server. Note: Some of the third-party content and service providers that you can connect to through the Stevens Pipeline interface may require your browser to support persistent cookies. To enable support for persistent cookies, select the Accept all cookies check box.
5. To save your changes and close the Preferences dialog, click the OK button.