faculty-profile

Dr. Michael zur Muehlen

ASSOCIATE DEAN FOR THE GRADUATE ENTERPRISE; ASSOCIATE PROFESSOR
Building: Babbio
Room: 426
Phone: 201.216.8293
Fax: 201.216.5385
Email: Michael.zurMuehlen@stevens.edu
Website
Resume
School:  Howe School of Technology Management
Department:  Information Systems
Program:  Information Systems
Research Center:  Center for Business Process Innovation
Education
  • Ph.D. (2002) Information Systems, University of Muenster, Germany (Dr. rer. pol.)
  • M.Sc. (1997) Information Systems, University of Muenster, Germany (Dipl.-Wirt.Inform.)
Research
  • Business Process Innovation
  • Process-oriented Governance, Risks and Compliance
  • Process Analytics, Monitoring and Controlling
  • Enterprise Architecture Modeling, esp. Integration of Rules and Processes
  • Information Technology Standardization
General Information

Michael zur Muehlen is Associate Dean of Graduate Studies and Associate Professor of Information Systems. Michael is responsible for academic oversight, development and growth of seven graduate programs in Stevens' business school, totaling 900+ students. He founded the award-winning graduate program in Business Process Management & Service Innovation at Stevens. 

Michael joined Stevens as Assistant Professor in August, 2002 and became Associate Professor in September 2009. Prior to his appointment at Stevens, Michael was a senior lecturer at the Department of Information Systems, University of Muenster, Germany, and a visiting lecturer at the University of Tartu, Estonia. Michael is an accomplished expert in Business Process Management and workflow automation and has led numerous reengineering projects in the utility, financial services, manufacturing, and services sector both in Europe and the USA. He served as an advisor to the Chief Architect and Chief Technology Officer of the U.S. Department of Defense's Business Mission Area in the office of the Deputy Chief Management Officer.

An active contributor to standards in the BPM area, Michael is a fellow of the Workflow Management Coalition and responsible for the WfMC Business Process Analytics Format specification. His research has been funded by the Department of Defense, SAP Research, the Australian Research Council, and private sponsors. Michael has presented his research in more than 20 countries. He is the author/editor of two books on workflow-based process controlling, numerous journal articles, book chapters, conference and working papers on workflow and process management.

He serves on the Steering Committees of the International Conference on Business Process Management, the International Workshop on Business Process Intelligence, and the International Workshop on Business Process Design. Michael is co-founder of the AIS special interest group on process automation and management (SIGPAM). Michael holds a PhD (Dr. rer. pol.) and an MS in Information Systems from the University of Muenster, Germany.

Experience
  • Since 2013 Associate Dean of Graduate Academics, Howe School of Technology Management, Stevens Institute of Technology
  • Since 2009 Associate Professor, Howe School of Technoiogy Management, Stevens Institute of Technology
  • 2002-2009 Assistant Professor, Howe School of Technology Management, Stevens Institute of Technology
  • Since 1996 Independent BPM Consultant, clients include Canon USA, SunGard, PegaSystems, US Government Agencies, Siemens, German Insurance Company
  • 1997-2002 Research Assistant, Department of Information Systems, Westfälische Wilhelms-Universität, Münster, Germany
  • 1997-1999 Managing Partner, M2­Webdesign, Münster, Germany
  • 1996-1997 Teaching Assistant, Department of Information Systems, Westfälische Wilhelms-Universität, Münster, Germany
  • 1994-1996 Teaching Assistant, Department of Marketing, Westfälische Wilhelms-Universität, Münster, Germany
Institutional Service
  • Director, Center for Business Process Innovation
  • Area Coordinator, Information Systems, Howe School of Technology Management
  • Academic Program Coordinator, MSIS Program
  • Member, Stevens WebCampus Board of Directors
  • Member, Institute Academic Planning and Resources Committee (2009-2012)
  • Member, Institute Graduate Curriculum Committee (2011-current)
  • Member, Institute Strategic Planning Committee (2011-2012)
  • Chair, Research Subcommittee of Strategic Planning Committee (2011-2012)
  • Member, Howe School Strategic Planning Committee (2012)
  • Member, Howe School Dean's Committee (2011-current)
  • Member, Howe School Graduate Curriculum Committee (2004-06, 2011-current)
  • Member, Undergraduate Curriculum Committee (2005-06; 2007-08; 2009-current)
  • Member, Rewards & Recognition Committee (2002-09)
  • Member, Board of Trustees - Faculty Development Committee (2005-07)
  • Member, Howe School PhD Committee (appointed)
  • Member, OSR Review Committee (2007)
  • Member, Howe School Marketing Committee (2007)
  • Member, Howe School Academic Planning and Resources (APAR) Committee (2009-current)
Professional Service
  • International Conference on Business Process Management
    • Chairman, BPM 2010 Conference, Hoboken, NJ
  • Workflow Management Coalition
    • Appointed Fellow 2004
    • Working Group Chair, Management & Audit
    • Country Chair Germany (1998-2002) 
Consulting Service
  • Global Investment Bank
    • Strategic guidance for the development and deployment of Business Process Management capabilities
    • Development of a BPM Center of Excellence
  • U.S. Veterans Administration
    • Development of a Business Process Modeling & Design Service Center
  • U.S. Software Vendor
    • Expert Witness, patent litigation
  • U.S. Department of Defense, Office of the Deputy Chief Management Officer
    • Advisor to CTO and Chief Architect
    • Development of BPMN 2.0 Primitives for the DoD
    • Enterprise Chief Process Architect (BTA)
    • Creation of a core ontology for process models
    • Development of Process Patterns Library
    • Specification of DoDAF 2.0
  • California Public Utility
    • Documentation and Analysis of Asset Management Processes
    • Documentation of Citywide Process Maps for municipality with 350,000 residents
  • U.S. Software Vendor
    • Development and Delivery of Training for BPM Business Analysts
  • BPM Software Vendor
    • Specification of Roles, Requirements and Methods for a BPM Center of Excellence
  • U.S. Software Vendor
    • Assessment of product capabilities, competitive analysis, and recommendations on strategic development directions
  • Large U.S. Federal Agency
    • Conducted training seminars on Business Process Management and performed capability assessment for process improvement initiatives.
  • Large Electronics Manufacturer
    • Provided input to strategic planning team on future directions of work and work distribution
  • Carnot AG, Frankfurt
    • Developed marketing and product development strategy for J2EE workflow product.
  • Westfälische Provinzial AG, Muenster
    • Designed Business Activity Monitoring system for core insurance processes. Led requirements engineering and product selection phase of document management project.
  • Morgan Stanley Dean Witter Online, San Francisco
    • Reviewed J2EE workflow project for real-time financial application.
  • Anneliese Zementwerke, Ennigerloh
    • Documented invoice verification process and performed requirements engineering for the introduction of SAP Business Workflow.
  • Stadtwerke Düsseldorf
    • Performed process analysis and selection for workflow automation project.
  • Deutsche Telekom Immobilien GmbH
    • Modeled and analyzed 600+ corporate processes in enterprise reengineering project for 12,000 employee organization. Responsible for Service Delivery process area.
Innovation and Entrepreneurship
  • Advisor, Technogenesis Summer Scholar program
Honors & Awards
  • 2010 Stevens Institute of Technology, Provost's Award for Excellence in Online Teaching
  • 2008 Stevens Institute of Technology, Harvey N. Davis Distinguished Teaching Assistant Professor
  • 2008 Stevens Institute of Technology, Howe School of Technology Management, Outstanding Teaching Award (Graduate School).
  • 2006 Stevens Institute of Technology Publication Award
  • 2005 Best Paper Award at the 16th Australasian Conference on Information Systems (ACIS 2005) (witch Michael Rosemann, QUT Brisbane) for the paper "Integrating Risks in Business Process Models".
  • 2004 Stevens Institute of Technology Faculty Research Award.
  • 2003 Best Paper Award at the Information System Education Conference (with Yvonne L. Antonucci) for paper "Creating a Collaborative B2B Environment in the Classroom: Evaluation of Methods Utilized in an International Simulation over a 4-Year Period".
  • 2002 Dissertation Award of the University of Muenster for PhD Thesis: "Workflow-based Process Controlling - Foundation, Design and Application of workflow-driven Process Information Systems" (Best dissertation in Economics, Business Administration and Information Systems) (€ 10,000, shared with Dr. Jan vom Brocke)
  • 1996 SAVE Awards (Siemens-Nixdorf): 3rd Prize for Master’s Thesis “The Evaluation of Workflow Management Systems using Meta-Models and Control-Flow Elements”
Appointments
  1. Benny de Waal, Utrecht University, The Netherlands, User Participation in BPM Implementation (Ph.D., 2013)
  2. James Cowling, Stevens Institute of Technology (Ph.D., defense pending)
  3. Robert Pitsko, Stevens Institute of Technology (Ph.D, 2013)
  4. Filip Caron, KU Leuven, Belgium, Business Process Analytics for Risk Management and Auditing (Ph.D., 2013)
  5. Alizea Shamsaei, University of Ottawa, Canada, Indicator-based Policy Compliance of Business Processes (Ph.D., 2012)
  6. Artur Henryk Siurdyban, Aalborg University, Denmark: Conjoint Management of Business Processes and Information Technologies – An empirical investigation. (Ph.D., 2011)
  7. Larry Earnest, Stevens Institute of Technology: Systems Engineering Process Tailoring Patterns (Ph.D., 2011)
  8. Max Budde, University of Muenster, Germany: Goal Conflicts in Business Process Design: Identification and Mitigation. (M.Sc, 2011)
  9. Nils Labusch, University of Muenster, Germany: Guidelines for the Development of Process Architectures using BPMN. (M.Sc. 2010)
  10. Christian Bernardt, Technical University of Dresden, Germany: Design of a Knowledge Sharing and Collaboration Platform for Researchers (M.Sc. 2010).
  11. Soheil Amjadi, University of Saarbruecken, Germany: A Recommender System for Business Process Monitoring (M.Sc., 2009).
  12. Sergio Lopez, Stevens Institute of Technology International, Santo Domingo, Dominican Republic: Software as a Service as an alternative to Outsourcing for Small and Midsize Companies in the Dominican Republic (M.Sc., 2009).
  13. Federico Alcantara, Stevens Institute of Technology International, Santo Domingo, Dominican Republic: Capabilities Analysis of a Small Software Development Company (M.Sc., 2009)
  14. Bonnie Netschert, Stevens Institute of Technology: Information Security Readiness and Compliance in the Healthcare Industry (Ph.D., 2008)
  15. Herman Dolezal, Stevens Institute of Technology: Managerial Decision-making about IT Investments (Ph.D., 2008)
  16. Dina Neiger, Monash University: Value-focused Process Engineering with Event-driven Process Chains (Ph.D.)
  17. Wayne Huang, Stevens Institute of Technology: Business Process Rules Management: Challenges and Solutions (Ph.D.)
  18. Winfried Appl: Task Allocation in Distributed Networks
  19. Sebastian Beneloucif: Enterprise Reporting & Corporate Dashboards
  20. Christian Drees: Evolution of the Web Services Standards Ecosystem
  21. Charlotte Junkers: Conceptual Modeling of Operational Risk in Business Processes
  22. Kai Kittel: Integrating Business Rules and Business Processes - A Procedure Model
  23. Todd Maloney: Process Reengineering
  24. Mala Mathur: Case Study: ERP Implementation at UNDP - A focus on Procurement
  25. Manuel Mayer: Distributed Task Allocation with Peer-to-Peer Technology
  26. Achim Plueckebaum: Process and Structure of Post-Merger IT Integration Projects - A Case Study of a Merger in the Pharmaceutical Industry
  27. Anthony Santora: Critical Success Factors for the Design of E-Business Processes
  28. Daniel Wiewel: Management of Process Improvement Projects
  29. Björn Blum – Implementation of a workflow-based Activity-based Costing system
  30. Tobias Rieke –Workflow Management and the Balanced Scorecard
  31. Henning Plöger – Process-oriented Data Warehouse Structures
  32. Sven Grosse-Kreul – Reference-model based Process Integration for Joint Ventures – A Case Study from an Industrial Venture
  33. Tobias Rieke – Change Management for Workflow Applications (BSc)
  34. Niklas Essing – Workflow Management for Financial Institutions – An Empirical Study (BSc) 
  35. Frank Schmeing – Evaluation of Workflow Systems for Back-End Integration
  36. Axel Winkelmann – Development of Office Portals for Virtual Companies – Requirements and Business Models
  37. Alexander Dreiling – Workflow-based Process Controlling – Integration of Workflow Audit Trail Data into Executive Information Systems
  38. André Vedder – Multi-Channel-Management: Design of Modern Distribution Facilities for Financial Service Providers. A Study based on the On-Line Lenders Business
  39. Christian Reinermann – Development of a Conformance Testing Facility for Workflow Interoperability: Design of an Interoperability Testing Framework (BSc)
  40. Leif Jakob – Development of a Conformance Testing Facility for Workflow Interoperability: Design and Implementation of the Transport Layer (BSc)
  41. Florian Klein – Development of a Conformance Testing Facility for Workflow Interoperability: Design and Implementation of a Process Logic Layer (BSc)
  42. Simon Schwingel – Development of a Conformance Testing Facility for Workflow Interoperability: Design and Implementation of an Web-based Conformance Portal (BSc)
  43. Felix Wortmann – Development of an Interoperability Adapter for Wf-XML: Design and Implementation of an Abstraction Layer for SAP R/3 (BSc)
  44. Khaled Sawalha: Evaluation of German and American Approaches to Organizational Modeling – From Taylorism to Process Organizations
  45. Heiko Weidenmüller – Integration of Workflow Management and PPC Systems using SAP R/3 as an example
  46. Toomas Lukk – Using XML for the Exchange of Multi-Perspective Business Data (English, Bachelor’s Degree, University of Tartu, Estonia)
  47. Ute Vorderwülbecke: Design and Implementation of a Groupware-based Knowledge-Management-System for an  Insurance Company using Lotus Domino R5
  48. Alexandru Tarano: Design and Implementation of a User-Independent Access Control Mechanism for an ERP-based Production Process Software
  49. Dominik Heuler: Integration of Workflow Management and Groupware Systems – A Study based on Microsoft Exchange
  50. Holger Schmeken: The Development of an Architecture for Object-oriented Workflow Management Systems using the IBM San Francisco Framework
  51. Michael Timmermann: Integration of Workflow Management and Groupware Systems – A Study based on Lotus Notes
  52. Alex Markowski: Design of a Data Warehouse for the Strategic Enterprise Management  – From Information-Demand Analysis towards a Requirements Specification
  53. Volker Auhagen: Architecture of Distributed Workflow Management Systems – State-of-the-Art and Future Perspectives
  54. Christina Reichel: State-of-the-Art and Classification of Data Mining and Knowledge Discovery Systems
Professional Societies
  • Association of Business Process Management Professionals (ABPMP)
  • Association of Information Systems (AIS)
    • Director of the Special Interest Group on Process Automation and Management (SIGPAM)
  • Institute of Electrical and Electronics Engineers (IEEE)
  • Workflow Management Coalition (WfMC)
    • Appointed Life Fellow (2004)
    • Member of the Technical and Steering Committee
    • Chairman of Working Group “Management and Audit ”
    • Country Chair Germany (1999-2002)
  • Organization for the Advancement of Structured Information Standards (OASIS)
    • Asynchronous Service Access Protocol (ASAP) (observer)
    • Web Services Business Process Execution Language (WS-BPEL) (observer)
    • ebXML Business Process Schema Specification (observer)
  • Information Systems Alumni Association / WINet e.V.
  • University of Muenster Alumni Club
  • University of Muenster Faculty of Business Administration and Economics Alumni Organization (AlumniUM e.V.)
    • Head of the regional chapter for the New York area
Grants, Contracts & Funds
  • 2012 Accenture LLP contract ($15,000) for work on "Value-driven BPM Governance" (joint project with Queensland University of Technology, Australia)
  • 2011 NYC Metropolitan Transportation Authority (MTA) contract ($20,000) for work on "Improving the Maturity of Asset Management Processes"
  • 2010 U.S. Department of Defense (Principal Investigator) SERC RT 24 grant ($723,000) for work on "Integrating Architecture, Modeling & Simulation, and Design for Software-intensive Systems" with Drew Hamilton (Auburn University) and Russell Peak (Georgia Tech) (funded through the Systems Engineering Research Center).
  • 2005 Australian Research Council Discovery Grant (as Partner Investigator) (AUD 282,000) for work on "Next Generation Reference Process Models" with Michael Rosemann, Arthur ter Hofstede, Marlon Dumas (QUT Brisbane) and Wil M. P. van der Aalst (TU Eindhoven).
  • 2005 Australian Research Council Linkage Grant (AUD 280,303 incl. industry contribution) for work on "Modeling in the Large" with Prof. Michael Rosemann , Wasana Sedera (Queensland University of Technology), Prof. Peter Green (University of Queensland), Prof. Graeme Shanks (Monash University), and Dr. Wasim Sadiq (SAP Australia Pty Ltd.)
  • 2004 US Army TACOM/ARDEC ($90,000) for work on "Dynamic Task Allocation Strategies for Mobile Performers" (funded through the Center for Wireless Network Security).
  • 2004 Stevens Institute of Technology Seed Grant ($12,247) for work on "Organizational Impact of BPMS" and "Modeling in the Large"
  • 2004 US Army TACOM-ARDEC ($156,716) for work on "Location-based work allocation in emergency situations" (funded through the Center for Wireless Network Security).
  • 2003 SAP Corporate Research Grant ($159,736) for work on "Advanced Monitoring and Controlling Services for Workflow Environments (AMoCoS)" with Prof. Jeffrey V. Nickerson.
  • 2003 Center for Technology Management Research Seed Grant ($10,000) for preliminary work and proposal preparation on "Mobile Resource Allocation in Workflow Applications"
  • 2001 SAP University Alliance Curriculum Development Grant: 2nd Prize ($50,000) with Prof. Yvonne L. Antonucci and Prof. Mary E. Shoemaker, Widener University, Chester (PA), for the development of an international curriculum on “SAP-Based E-Business Curriculum (SAP-eBC), Connecting the Student to the World by Bridging Departments, Universities, and Industry: Development of a Generic Business-to-Business Curriculum with ERP Software”
  • 2000 SAP University Alliance Curriculum Development Grant: 1st Prize($100,000) with Prof. Yvonne L. Antonucci, Widener University, Chester (PA), for the development of an international curriculum with the title “Teaching cross-organizational business processes using SAP R/3 in an international collaboration”
Selected Publications
Book Chapters
  1. zur Muehlen, Michael; Recker, Jan. (2013). "We still don't know how much BPMN is enough - but we are getting closer.", Seminal Contributions to Information Systems Engineering, Bubenko, J.; Krogstie, J.; Pastor, O.; Pernici, B.; Rolland, C.; Sølvberg, A., Springer. 2013 445-452.
  2. zur Muehlen, Michael; Recker, Jan. (2013). "How Much Language Is Enough? Theoretical and Practical Use of the Business Process Modeling Notation. ", Seminal Contributions to Information Systems Engineering, Bubenko, J.; Krogstie, J.; Pastor, O.; Pernici, B.; Rolland, C.; Sølvberg, A., Springer. 429-443.
  3. Wil M. P. van der Aalst, Arya Adriansyah, Ana Karla Alves de Medeiros, Franco Arcieri, Thomas Baier, Tobias Blickle, R. P. Jagadeesh Chandra Bose, Peter van den Brand, Ronald Brandtjen, Joos C. A. M. Buijs, Andrea Burattin, Josep Carmona, Malú Castellanos. (2011). "Process Mining Manifesto", Business Process Management Workshops, Springer. 169-194.
  4. Wisnosky, Dennis E.; zur Muehlen, Michael. (Jan 1, 2011). "Bespoke Enterprise Architecture: Tailoring BPMN 2.0 Using Conformance Classes", BPMN 2.0 Handbook, Layna Fischer, Future Strategies. 141-152.
  5. Michael zur Muehlen, Robert Shapiro. (Sep 14, 2010). "Business Process Analytics", Handbook on Business Process Management 2: Strategic Alignment, Governance, People and Culture (International Handbooks on Information Systems), Jan vom Brocke, Michael Rosemann, Springer Verlag.
  6. Michael zur Muehlen. (Jul 15, 2009). "Epilogo", BPMN Guía de Referencia y Modelado Comprendiendo y Utilizando BPMN, Stephen A. White, PhD; Derek Miers , Future Strategies.  Publisher's Website  .
  7. zur Muehlen, Michael. (Sep 10, 2008). "Afterword", BPMN Modeling and Reference Guide, White, Stephen; Miers, Derek, Future Strategies.  Publisher's Website  .
  8. Michael zur Muehlen. (Aug 25, 2008). "Process Measurement and Organizational Performance Redux", BPM Excellence in Practice 2008: Using BPM for Competitive Advantage, Layna Fischer, Future Strategies.  Publisher's Website  .
  9. Michael Genrich, Alex Kokkonen, Jürgen Moormann, Michael zur Muehlen, Roger Tregear, Jan Mendling and Barbara Weber. (Feb 28, 2008). "Challenges for Business Process Intelligence: Discussions at the BPI Workshop 2007", Business Process Management Workshops, Arthur ter Hofstede, Boualem Benatallah, Hye-Young Paik, Lecture Notes in Computer Science, Springer LNCS. 4928 5-10.  Springer Link Website  .
Conference Proceedings
  1. zur Muehlen, Michael; Wisnosky, Dennis E.; Kindrick, James. (Dec 1, 2010). "Primitives: Design Guide and Architecture for BPMN Models", 2010 Australasian Conference on Information Systems (ACIS 2010). Australasian Computer Society.
  2. zur Muehlen, Michael; Swenson, Keith D.. (Sep 13, 2010). "BPAF: A Standard for the Interchange of Process Analytics Data", 6th International Workshop on Business Process Intelligence (BPI 2010), Hoboken, NJ.
  3. zur Muehlen, Michael. (Aug 4, 2010). "State of the Art and Emerging Trends in Business Process Management", 2010 Americas Conference on Information Systems (AMCIS 2010) - CIO Symposium, Lima, Peru. Association for Information Systems.
  4. Ho, Danny Ting-Yi; zur Muehlen, Michael. (Dec 2, 2009). "From the Stone Age to the Cloud – A Case Study of Process Improvement", 20th Australasian Conference on Information Systems (ACIS 2009), Melbourne, Australia. Australasian Computer Society.
  5. Recker, J., Siau, K., zur Muehlen, M., Erickson, J., Indulska, M.. (Aug 6, 2009). "Measuring Method Complexity: UML versus BPMN.", 15th Americas Conference on Information Systems, August 6-9, San Francisco, CA.. Association for Information Systems.
  6. Michael zur Muehlen, Marta Indulska, Kai Kittel. (Dec 03, 2008). "Modeling of Business Processes and Business Rules: An Integrated Methodology", 19th Australasian Conference on Information Systems (ACIS 2008), Christchurch, New Zealand, December 3-5, 2008.. Australasian Computer Society.
  7. Michael zur Muehlen, Jan Recker. (Jun 16, 2008). "How Much Language is Enough? Theoretical and Practical Use of the Business Process Modeling Notation", 20th International Conference on Advanced Information Systems Engineering (CAiSE 2008), Montpellier, France, June 16-20, 2008.. Springer LNCS.  Download  (657 kb PDF)  SSRN Paper Download  .
  8. Michael zur Muehlen, Danny T. Ho. (Jan 9, 2008). "Service Process Innovation: A Case Study of BPMN in Practice", Proceedings of the 41st Hawai’i International Conference on System Sciences. Ralph Sprague, Jr., IEEE, Waikoloa, HI. Nominated for Best Paper Award.  Link to paper  .
  9. Michael zur Muehlen, Marta Indulska, Gerrit Kamp. (Nov 8, 2007). "Business Process and Business Rule Modeling Languages for Compliance Management: A Representational Analysis", 26th International Conference on Conceptual Modeling (ER 2007) - Poster Session. Auckland, New Zealand, November 5-9, 2007.
  10. Michael zur Muehlen, Marta Indulska, Gerrit Kamp. (Oct 15, 2007). "Business Process and Business Rule Modeling: A Representational Analysis", The 3rd International Workshop on Vocabularies, Ontologies and Rules for The Enterprise (VORTE 2007). Taveter, K.; Gasevic, D., IEEE, Baltimore, MD.  Link to paper  .
  11. Michael zur Muehlen, Jan Recker, Marta Indulska. (Oct 15, 2007). "Sometimes Less is More: Are Process Modeling Languages Overly Complex?", The 3rd International Workshop on Vocabularies, Ontologies and Rules for The Enterprise (VORTE 2007). Taveter, K.; Gasevic, D., IEEE, Baltimore, MD.  Link to paper  .
  12. Hajo A. Reijers, Monique Jansen-Vullers, Michael zur Muehlen, Winfried Appl. (Sep 21, 2007). "Workflow Management Systems + Swarm Intelligence = Emergency Management Systems", Proceedings of the 5th International Conference on Business Process Management. Michael Rosemann, Gustavo Alonso, Peter Dadam, Springer, . Best Reviewed Conference Paper.  Link to paper  .
  13. zur Muehlen, Michael; Deokar, Amit. (Aug 9, 2007). "Business Process Automation and Management - Editorial Notes", Proceedings of the 13th Americas Conference on Information Systems, Keystone, CO. (Invited Paper).
  14. M. Brian Blake, Amy Lynn Sliva, Michael zur Muehlen, Jeffrey V. Nickerson. (Jan 10, 2007). "Binding Now or Binding Later- The Performance of UDDI Registries", Proceedings of the 40th Hawaii International Conference on System Sciences (HICSS-40). Ralph Sprague, Jr., IEEE, Waikoloa, HI.  Link to paper  .
  15. Michael zur Muehlen, Danny Ting-Yi Ho. (Sep 15, 2006). "Risk Management in the BPM Lifecycle", Business Process Management Workshops- BPM 2005 International Workshops, BPI, BPD, ENEI, BPRM, WSCOBPM, BPS, Revised Selected Papers. Christoph Bussler, Armin Haller, Springer, Berlin. 3812 454-466.  Link to paper  .
  16. Corina Raduescu, Hui-Min Tan, Malini Jayaganesh, Wasana Bandara, Michael zur Muehlen, Sonia Lippe. (Jun 15, 2006). "A Framework of Issues in Large Process Modeling Projects", Proceedings of the 14th European Conference on Information Systems (ECIS 2006).  Link to paper  .
  17. Dina Neiger, Leonid Churilov, Michael zur Muehlen, Michael Rosemann. (Jun 15, 2006). "Integrating Risks in Business Process Models with Value Focused Process Engineering", Proceedings of the 14th European Conference on Information Systems (ECIS 2006). AIS, Göteborg, Sweden.  Link to paper  .
  18. Michael zur Muehlen, Michael Rosemann. (Dec 10, 2005). "Integrating Risks in Business Process Models", 2005 Australasian Conference on Information Systems (ACIS 2005). Winner of Best Paper Award.  Link to paper  .
  19. Michael zur Muehlen, Danny Ting-Yi Ho. (Sep 1, 2005). "Risk Management in the BPM Lifecycle", First International Workshop on Business Process Design- Past, Present, Future. Tom Davenport, Hajo Reijers, Michael Rosemann,  Link to paper  .
  20. Michael zur Muehlen, Michael Rosemann. (Jun 1, 2004). "Multi-Paradigm Process Management", Proceedings of CAiSE'04 Workshops - 5th Workshop on Business Process Modeling, Development and Support (BPMDS 2004). Janis Grundspenkis, Marite Kirikova, Riga Technical University, Riga, Latvia. 2 169-175.  Link to paper  .
  21. Maggie Bin Lai, Michael zur Muehlen. (Dec 1, 2004). "Information Requirements of Process Stakeholders- A Framework to Evaluate Process Monitoring and Controlling Applications", ICIS workshop on Process Management. Jackie Akoka, I. Comyn-Wattiau, M. Favier, AIS, Washington, D.C..  Link to paper  .
  22. Michael zur Muehlen, Nickerson, J.V., and Weske, M.. (Jan 10, 2004). "Web Services and Workflow: Composition, Collaboration, Coordination", Proceedings of the 37th Annual Hawaii Conference on System Sciences, 2004.
  23. Nickerson, J.V., zur Muehlen, M.. (Dec 15, 2003). "Defending the Spirit of the Web- Conflicts in the Internet Standards Process", Workshop on Standard Making- A Critical Research Frontier for Information Systems. John L. King, Kalle Lyytinen, 327-343.  Link to paper  .
  24. Yvonne L. Antonucci, Penelope Sue Greenberg, Michael zur Muehlen, Ralph Greenberg. (Dec 0, 2003). "Establishing Trust in a Business-to-Business Collaboration- Results from an International Simulation", Proceedings of the IRMA 2003 Conference. Information Resources Management Association, Philadelphia, PA. 922-924.  Link to paper  .
  25. Michael zur Muehlen. (Dec 0, 2001). "Process-driven Management Information Systems - Combining Data Warehouses and Workflow Technology", Proceedings of the 4th International Conference on Electronic Commerce Research (ICECR-4). Bezalel Gavish, Southern Methodist University, Dallas, TX. 550-566.  Link to paper  .
  26. Yvonne L. Antonucci, Michael zur Muehlen. (Aug 15, 2001). "Deployment of Business to Business Scenarios in ERP Education- Evaluation and Experiences from an International Collaboration.", Seventh Americas Conference on Information Systems. Diane Strong, Detmar Straub, Janice I. DeGross, AIS, Boston, MA. 998-1004.  Link to paper  .
  27. Jörg Becker, Michael zur Muehlen. (Dec 0, 2001). "Distance Learning - Business-to-Business Workflows zwischen Münster und Philadelphia", cHL - computergestützte Hochschullehre, Dokumentation zum cHL-Tag 2000, Alma Mater Multimedialis. Heinz Lothar Grob.
  28. Yvonne L. Antonucci, Michael zur Muehlen. (Dec 0, 2000). "Distance Learning - Extending the Classroom Walls with ERP Software", Information System Education Conference (ISECON 2000). Stuart Varden,  Link to paper  .
  29. Michael zur Muehlen. (Dec 0, 2000). "A Framework for XML-based Workflow Interoperability - The AFRICA Project", Sixth Americas Conference on Information Systems (AMCIS 2000). Mike Goul, Paul Gray, H. Michael Chung, AIS, Long Beach, CA.  Link to paper  .
  30. Michael zur Muehlen, Florian Klein. (Dec 0, 2000). "AFRICA - Workflow Interoperability based on XML-messages", CAiSE 2000 International Workshop on Infrastructures for Dynamic Business-to-Business Service Outsourcing. Martin Bichler, Christoph Bussler, Ygal Hoffner, Heiko Ludwig,  Link to paper  .
  31. Michael zur Muehlen, Michael Rosemann. (Dec 0, 2000). "Workflow-based Process Monitoring and Controlling - Technical and Organizational Issues", Proceedings of the 33rd Hawaii International Conference on System Sciences (HICSS 2000). Ralph Sprague, Jr., IEEE, Wailea, HI.  Link to paper  .
  32. Jörg Becker, Michael zur Muehlen. (Dec 0, 1999). "Application Granularity within Workflow Management Systems", 11th Conference on Advanced Information Systems Engineering (CAiSE 99). Mathias Jarke, Andreas Oberweis, Springer, Heidelberg. 411-416.  Link to paper  .
  33. Michael zur Muehlen. (Dec 0, 1999). "Resource Modeling in Workflow Applications", 1999 Workflow Management Conference. Jörg Becker, Michael zur Muehlen, Michael Rosemann, University of Muenster, Münster. 137-153.  Link to paper  .
  34. Jörg Becker, Christoph v. Uthmann, Michael zur Muehlen, Michael Rosemann. (Dec 0, 1999). "Identifying the Workflow Potential of Business Processes", 32nd Hawaii International Conference on System Sciences (HICSS 1999). Ralph Sprague, Jr., IEEE, Wailea, HI.  Link to paper  .
  35. Michael zur Muehlen. (Dec 0, 1999). "Stand-alone vs. ERP-based Workflow Management - Lessons from the field", Giga Business Process and Workflow Management Conference. Giga Information Group, Brussels, Belgium.
  36. Michael zur Muehlen. (Jan 10, 1999). "Evaluation of Workflow Management Systems Using Meta Models", 32nd Hawaii International Conference on Systems Sciences (HICSS 1999). Ralph Sprague, Jr., IEEE, Wailea, HI. Nominated for Best Paper Award.  Link to paper  .
  37. Michael zur Muehlen, Jörg Becker. (Dec 0, 1999). "Workflow Management and Object-Orientation - A Matter of Perspectives or Why Perspectives Matter", 2nd OOPSLA Workshop on the Design and Application of Object-Oriented Workflow Management Systems. Fred Cummins,  Link to paper  .
  38. Michael zur Muehlen, Jörg Becker. (Nov 1, 1999). "WPDL - State-of-the-Art and Development Perspectives of a Meta-Language", KnowTech Forum '99. Lothar Bading, Boris Pettkoff, August-Wilhelm Scheer, Siegfried Wendt,  Link to paper  .
  39. Michael Rosemann, Michael zur Muehlen. (Jun 15, 1997). "Evaluation of Workflow Management Systems - a Meta Model Approach", 2nd CAiSE/IFIP 8.1 International Workshop on Evaluation of Modeling Methods in Systems Analysis and Design (EMMSAD `97). Keng Siau, Yair Wand, Jeffrey Parsons,  Link to paper  .
  40. Michael zur Muehlen, Michael Rosemann. (Mar 1, 1996). "Der Lösungsbeitrag von Metadatenmodellen beim Vergleich von Workflowmanagementsystemen", Workflowmanagement - State-of-the-Art aus Sicht von Theorie und Praxis. Proceedings of the 2nd Workflow Workshop. Jörg Becker, Michael Rosemann, University of Muenster, Münster. 12-21.
Journals
  1. Michael zur Muehlen. (2012). "Interview with Phil Gilbert on "Business Process Management and Data Integration"", Business & Information Systems Engineering, Springer. 2012 (4), 293-295.
  2. Jörg Becker, Michael Rosemann, Maximilian Röglinger, Michael zur Muehlen. "Business Process Management - An introduction to the special focus issue", Business & Information Systems Engineering, Springer. 2012 (4), 227-228.
  3. zur Muehlen, Michael; Indulska, Marta. (Jun 1, 2010). "Modeling languages for business processes and business rules: A representational analysis.", Information Systems, 35 (4), 379-390.  SSRN Paper Download  .
  4. Michael zur Muehlen. (Sep 17, 2009). "Volume versus Variance: Implications of Data-intensive Workflows", David Lomet, Jianwen Su, IEEE Data Engineering Bulletin, IEEE. 32 (3), 42-47.  SSRN Paper Download  .
  5. Nickerson, J.V., Michael zur Muehlen. (2006). "The Ecology of Standards Processes- Lessons from Internet Standardization", MIS Quarterly, 30 (Special Issue), 467-488.  SSRN Paper Download  .
  6. Carolyn McGregor, Josef Schiefer, Michael zur Muehlen. (Dec 0, 2006). "A Shareable Web Service Based Intelligent Decision Support System for On-Demand Business Process Management", International Journal of Business Process Integration and Management, 1 (3), 156 - 174.  Link to paper  .
  7. Michael zur Muehlen, Nickerson, J.V., Swenson, K.D.. (2005). "Developing Web Services Choreography Standards - The Case of REST vs. SOAP", Decision Support Systems, 40 (1), 9-29.  SSRN Paper Download  .
  8. Michael zur Muehlen, Edward A. Stohr. (Dec 0, 2005). "Internet-enabled Workflow Management. Editorial to the Special Issue", Business Process Management Journal, 11 (3), 216-217.  Link to paper  .
  9. Michael zur Muehlen. (2004). "Organizational Management in Workflow Applications - Issues and Perspectives", Information Technology and Management, 5 (3), 271-291.  SSRN Paper Download  .
  10. Yvonne L. Antonucci, Michael zur Muehlen. (Dec 0, 2003). "Creating a Collaborative B2B Environment in the Classroom- Evaluation of Methods Utilized in an International Simulation over a 4-Year Period", Information Systems Education Journal, 1 (20),  Link to paper  .
  11. Michael zur Muehlen, Christoph v. Uthmann. (Dec 0, 2000). "Ein Framework zur Ermittlung des Workflow-Potenzials von Prozessen", Handbuch der Modernen Datenverarbeitung, 37 (2 (Heft 213)), 67-79.  Link to paper  .
  12. Michael zur Muehlen. (Dec 0, 1999). "Monitoring und Controlling von verteilten Geschäftsprozessen", Forschungsjournal der Westfälischen Wilhelms-Universitaet Münster, 6 (2), 50-54.
  13. Jörg Becker, Michael zur Muehlen. (Dec 0, 1999). "Rocks, Stones and Sand – Zur Granularität von Komponenten in Workflowmanagementsystemen", Information Management & Consulting, 17 (2), 57-67.  Link to paper  .
  14. Michael Rosemann, Michael zur Muehlen. (Dec 0, 1998). "Evaluation of Workflow Management Systems - a Meta Model Approach", Australian Journal of Information Systems, 6 (1), 103-116.  Link to paper  .
  15. Michael Rosemann, Michael zur Muehlen. (Dec 0, 1998). "Modellierung der Aufbauorganisation in Workflow-Management-Systemen- Kritische Bestandsaufnahme und Gestaltungsvorschlaege", EMISA Forum. Mitteilungen der GI Fachgruppe "Entwicklungsmethoden für Informationssysteme und deren Anwendungen", 4 (1), 78-84.  Link to paper  .
Books
  1. Michael zur Muehlen, Jianwen Su (Eds.). (May 10, 2011). Business Process Management Workshops. BPM 2010 International Workshops and Education Track. Hoboken, NJ, USA, September 2010, Revised Selected Papers, Springer LNBIP 66, Springer-Verlag, Berlin, Heidelberg .
  2. Indulska, M.; Sadiq, S.; zur Muehlen, M.. (Sep 2009). Governance, Risk and Compliance - Applications in Information Systems, Indulska, M.; Sadiq, S.; zur Muehlen, M., CEUR Proceedings of the 2nd International Workshop on Governance Risk and Compliance, CEUR, Amsterdam, The Netherlands. 459.
  3. Indulska, M.; Sadiq, S.; zur Muehlen, M.. (Sep 2008). Governance, Risk and Compliance, CEUR Proceedings of the 1st International Workshop on Governance Risk and Compliance, Indulska, M.; Sadiq, S.; zur Muehlen, M., CEUR, Montpellier, France. 339.
  4. Michael zur Muehlen. (Oct 8, 2004). Workflow-based Process Controlling. Foundation, Design, and Application of workflow-driven Process Information Systems, Logos, Berlin. 300.  PDF download  .
Report
  1. Indulska, M., zur Muehlen, M., Recker, J.. (Apr 10, 2009). "Measuring Method Complexity: The Case of the Business Process Modeling Notation.", BPM Center Report No. BPM-09-03,  www.BPMcenter.org  .
  2. Michael Rosemann, Michael zur Muehlen. (Dec 0, 1996). "Der Lösungsbeitrag von Metadatenmodellen beim Vergleich von Workflowmanagementsystemen", Jörg Becker, Heinz Lothar Grob, Stefan Klein, Herbert Kuchen, Ulrich Müller-Funk, Gottfried Vossen, Arbeitsberichte des Instituts für Wirtschaftsinformatik, University of Muenster, Münster.  Link to paper  .
  3. Michael zur Muehlen. (Dec 0, 1996). "Der Lösungsbeitrag von Metamodellen und Kontrollflußprimitiven beim Vergleich von Workflowmanagementsystemen", Department of Information Systems, University of Muenster, Münster. 172.  Link to paper  .
Courses
  • MIS 712 Advanced Business Process Management
  • MIS 722 Research Seminar: Process Management & Innovation
  • MIS 201 Fundamentals of Information Systems
  • BT 416 Business Process Management
  • SME 720 Service Innovation
  • MIS 699 Managing Emerging Information Technology