faculty-profile

Dr. Carol Brown

DISTINGUISHED SERVICE PROFESSOR
Building: Babbio Center
Room: 409
Phone: 201.216.5581
Fax: 201.216.5385
Email: carol.brown@stevens.edu
School:  Howe School of Technology Management
Education
  • A.B. summa cum laude in music, Vassar College (June 1966)        
  • M.M. in flute performance, Northwestern University (June 1967)
  • M.B.A. in management information systems, Indiana University (Dec. 1987)
  • Ph.D.    in management information systems, Indiana University (Oct. 1989)
Research

IT Strategy and Management Topics, including IT governance, mergers & acquisitions, ERP systems, and outsourcing.

IT in Healthcare research, including adminstrative and clinical system adoption, physician roles in IT governance, overcoming implementation barriers, and e-patient trends.

Experience
  • Distinguished Professor, Howe School of Technology Management, Stevens Institute of Technology, July 2007 – present
  • Visiting Scholar, Center for Information Systems Research, Sloan School of Management, Massachusetts Institute of Technology, July 1998 - Dec. 1998
  • Kelley School of Business, Indiana University, IUPUI & Bloomington campuses
    • Assistant Professor of Decision & Information Systems, August 1990 - June 1997
    • Associate Professor of Information Systems, July 1997 - June 2007
  • Krannert School of Management, Purdue University, West Lafayette campus
    • Instructor of Management, January 1989 - July 1989
    • Assistant Professor of Management, August 1989 - July 1990
Institutional Service

Executive Committee (Howe School)

Graduate Curriculum Committee (Howe School)

Leadership Committee (Stevens Institute)

    Professional Service

    Board Member/Officer

    • Officer, SIM Indianapolis Chapter (CIO Roundtable), V.P. for Programs 2001, President 2002, Past-President 2003, 2004; Nominating Committee (2005, 2006)
    • CIO Advisory Board, Jamcracker, October 2000-December 2001
    • Executive Board, SIM International - V.P. for Academic Community Affairs 1998, 1999, 2000

    Journal Editorship - Editor-in-Chief

    • MIS Quarterly Executive (www.misqe.org), January 2009 - present
    •  Information Systems Management (www.ism-journal.com), Oct. 2003 – March 2007

    Journal Editorships – Senior and Associate Editorships

    • MIS Quarterly Executive  (www.misqe.org)
      • Senior Editor, January 2004 - December 2008
      • Co-Editor for Special Issue on IS Capabilities (with Christina Soh) – September 2007
      • Editorial Board, May 2001 – December 2003
    • MIS Quarterly 
      • Associate Editor, January 2001- December 2003
    Consulting Service

    Short courses on Electronic Health Record adoptions, Patient-Centered eHealth trends, implementing CPOE systems, Mergers & Acquisitions 

    Honors & Awards
    • Phi Beta Kappa (1966)
    • Pi Kappa Lambda (1967)
    • Beta Gamma Sigma (1989)
    • Best Paper Award, Society for Information Management (SIM) (1996)
    • Schuyler F. Otteson Award for Undergraduate Teaching Excellence (1997)
    • Best Teaching Case, International Conference on Information Systems (2000)
    • Best Paper Award, Society for Information Management (SIM) (2002)
    • Winner, Business Book Category, Books24xReferenceware Excellence Award (2003)
    • Best Paper Award, Society for Information Management (SIM) (2008)
    • Spirit of HIMSS award, Healthcare Information and Management Systems Society (2009)
    Appointments

    Program Director - IT in Healthcare Industry

    Program Director - IT in Pharma/Biotech Industry

    Professional Societies
    • Academy of Management (AOM)
    • Association for Computing Machinery (ACM)
    • Association for Information Systems (AIS)
    • INFORMS, The Institute of Management Sciences (TIMS)
    • The Society for Information Management (SIM) 
    • Healthcare Information and Management System Society (HIMSS) 
    Grants, Contracts & Funds
    • SAP America
      • 2002 (Implementation of mySAP Supply Chain Management at NIBCO, with M.Tatikonda and I.Vessey)
    • British American Tobacco (BAT)
      • 2001 (Development of teaching case on BAT-Taiwan SAP Implementation for executive development at BAT, with I. Vessey)
    • Advanced Practices Council, Society for Information Management (SIM)
      • 1997-98 (Nurturing Innovative Uses of the Web:  Coordination and Autonomy in Corporate Internetworking Strategies, with B. Bashein, M.L. Markus, V. Sambamurthy)
      • 1995-96 (Portfolios of IT Coordination Mechanisms for Facilitating Strategic Intraorganizational Relationships, with V. Sambamurthy). 
    • Lattanze Center, Loyola College-Baltimore
      • 1997-98 (Integrated Systems Packages:  An Investigation of the Adoption Decision and Implementation Strategies, with I. Vessey)
    • Summer competitive research grants, I.U. School of Business 1994, 1995, 1999
    • IRMIS, I.U. School of Business, 1992-93 
      • Aligning the IS Function with the Enterprise:  Linking Mechanisms Beyond the Organization Chart
      • Decentralization of the IS Functions:  Management Issues and Implementation Mechanisms
    • Center for the Management of Manufacturing Enterprises (CMME), Purdue University, 1990 (Expert Systems in Manufacturing, with A. Chaturvedi)
    Selected Publications
    Conference Proceedings
    1. Brown, C.V. and J. Becker.. (2000). "Aademic/Practitioner Partnerships", AMCIS.
    2. Brown, C.V., Vessey, I. and A. Powell.. (2000). "The ERP Purchase Decision: Influential Business and IT Factors", AMCIS.
    3. Brown, C.V. and I. Vessey.. (Dec 2000). NIBCO's 'Big Bang'." Teaching case track, ICIS, Brisbane, Australia. Awarded Best Teaching Case in track.
    4. Brown, C.V. and I. Vessey.. (Dec 1999). "ERP Implementation Approaches: Towards a Contingency Framework", ICIS, Charlotte, NC.
    5. Agarwal, R., Brown, C.V., Ferratt, T.W. and Moore, J.E.. (Apr 1999). "SIM Member Company Practices: Recruiting, Retaining, and Attracting IT Professionals", Research-in-progress track, ACM-SIGCPR 99, New Orleans, .
    6. Speier, C. and C.V. Brown.. (Jan 1996). "Perceived Risks and Management Actions: Differences in End-User Application Development Across Functional Groups", Proceedings of the 29th Hawaii International Conference on System Sciences, Minitrack: Risks in End-User Computing. .
    7. Speier, C. and C.V. Brown.. (Apr 1994). "Differences in End-User Application Development across Functional Groups: Opportunities, Risks, and Management Actions", Proceedings of the Information Technology Management Group, The Association of Management .
    8. Morris, M. and C.V. Brown.. (Aug 1994). "The Importance of Usability in the Establishment of Organizational Software Standards for End-User Computing: An Exploratory Study", Proceedings of the Information Technology Management Group, The Association of Management.
    9. Brown, C.V. and J.S. Phelps.. (Mar 1994). "Alignment of the IS Organization: The Special Case of Corporate Acquisitions", Paper presented at Midwest Business Administration Association.
    10. Brown, C.V. and S.L.Magill. (Aug 1993). "Conflicting Information Systems (IS) Organization Designs within a Single Firm: Explaining a Paradox", Paper presented at The Association of Management, 11th Annual International Conference.
    11. Brown, C.V.. (Apr 1993). "The Successful CIO: Integrating Organizational and Individual Perspectives", Proceedings of the 1993 ACM SIGCPR Conference. 400-407.
    12. Brown, C.V. and S.L. Magill. (Apr 1992). "Designing the IS Organization: Aligning the Systems Development Function with the Business", Proceedings of the 1992 ACM SIGCPR Conference. 97-108.
    13. Brown, C.V. and J.C. Brancheau. (Jan 1992). "A Research Model for Managing End-User Computing: Making Sense of the Past Decade", Proceedings of the 25th Hawaii International Conference on System Sciences. 4 269-76.
    14. Brown, C.V. and A.R. Chaturvedi.. (1990). "Expert System Problem Selection: An Innovation Management Perspective", Proceedings of the 1990 ACM SIGBDP Conference on Trends and Directions in Expert Systems . 174-80.
    15. Brown, C.V. and R.P. Bostrom.. (Jan 1989). "A Contingency Model for the Management of End-User Computing: Model Development and Exploratory Validation", Proceedings of the 22nd Hawaii International Conference on System Sciences. 4 70-77.
    Journals
    1. LeFave, R., B.Branch, C.V. Brown, B. Wixom. (2008). "How Spring Nextel Reconfigured IT Resources for Results", MIS Quarterly Executive , 7 (4), 171-180.
    2. Rao, M.T., Brown, C.V. and Perkins, W.C.. (Apr 2007). "Host Country Resource Availability and Information System Control Mechanisms in Multinational Corporations: An Empirical Test of Resource Dependence Theory", Journal of Management Information Systems, 23 (4).
    3. Agarwal, R., Brown, C.V., Ferratt, T.W., and J.E. Moore. (Sep 2006). "Five Mindsets for Retaining IT Staff", MIS Quarterly Executive, 5 (3), 138-150.
    4. Ranganathan, C. and C.V. Brown. (Jun 2006). "ERP Investments and the Market Value of Firms: Towards an Understanding of Influential ERP Project Factors", Information Systems Research, 17 (2), 145-161.
    5. Ferratt, T.W., Agarwal, R., Brown, C.V., and J.E. Moore.. (Sep 2005). "IT Human Resource Management Configurations and IT Turnover: Theoretical Synthesis and Empirical Analysis", Information Systems Research, 16 (3), 237-255.
    6. Brown, C.V.. (Sep 2003). "Performance Metrics for IT Human Resource Alignment", Information Systems Management, 20 (4), 36-42.
    7. Brown, C.V. and Vessey, I.. (Mar 2003). "Managing the Next Wave of Enterprise Systems: Leveraging Lessons from ERP", MIS Quarterly Executive, 2 (1), 45-57.
    8. Clancy, G., C.V. Brown, and R.Scholer. (Mar 2003). "A Post-Merger IT Integration Success Story: Sallie Mae", MIS Quarterly Executive, Earlier version of paper was 1st place winner of 2002 SIM Paper Awards competition; paper was presented at 2002 annual SIM meeting in Salt Lake City. 2 (1), 15-27.
    9. Brown, C.V. and Vessey, I.. (Jan 2001). "NIBCO’s 'Big Bang'", Communications of the AIS, Best Teaching Case, ICIS, 2000. 5.
    10. Brown, C.V.. (Sep 1999). "Horizontal Mechanisms under Differing IS Contexts", MIS Quarterly, 23 (3), 421-454.
    11. Brown, C.V. and S.L. Magill. (Mar 1998). "Reconceptualizing the Context-Design Issue for the Information Systems Function", Organization Science, 9 (2), 176-194.
    12. Junnarkar, B. and C.V. Brown. (Dec 1997). "Re-Assessing the Enabling Role of Information Technology in Knowledge Management", Journal of Knowledge Management, 2 (1), 142-148.
    13. Clark, C.E., Cavanaugh, N.C., Brown, C.V. and Sambamurthy, V.. (Dec 1997). "Building Change-Readiness Capabilities in the IS Organization: Insights from the Bell Atlantic Experience", MIS Quarterly, Earlier version of paper was 2nd place winner in 1996 SIM Paper Awards competition. 21 (4), 425-455.
    14. Brown, C.V.. (Mar 1997). "Examining the Emergence of Hybrid IS Governance Solutions: Evidence from a Single Case Site", Information Systems Research, 8 (1), 69-94.
    15. Speier, C. and C.V. Brown. (Feb 15, 1997). "Differences in End-User Computing Support and Control Across User Departments", Information & Management, 32 (2), 85-99.
    16. Brown, C.V. and J.W. Ross. (1996). "The Information Systems Balancing Act: Building Partnerships and Infrastructure", Information Technology & People, 9 (1), 49-62.
    17. Brown, C.V. and J.S. Renwick [formerly Phelps]. (Sep 1996). "Alignment of the IS Organization: The Special Case of Corporate Acquisitions", DataBase, 27 (4), 25-33.
    18. Brown, C.V., E.R. McLean and D.W. Straub. (Apr 1996). "Partnering Roles of the IS Executive", Information Systems Management, 13 (2), 14-18.
    19. Brown, C.V. and S.L. Magill. (Dec 1994). "Alignment of the IS Functions with the Enterprise: Towards a Model of Antecedents", MIS Quarterly, 18 (4), 371-403.
    20. Brown, C.V. and R.P. Bostrom. (Apr 1994). "Organization Designs for the Management of End-User Computing: Re-Examining the Contingencies", Journal of Management Information Systems, 10 (4), 183-211.
    21. Brancheau, J.C. and C.V. Brown. (Dec 1993). "The Management of End-User Computing: Status and Directions", ACM Computing Surveys, 25 (4), 437-482.
    22. Brown, C.V. and R.P. Bostrom. (Oct 1990). "Choosing the Right Approach for End-User Computing Management", Information Executive, 30-33.
    23. Brown, C.V. and R.P. Bostrom.. (Oct 1989). "Effective Management of End-User Computing: Total Organization Perspective", Journal of Management Information Systems, 6 (2), 77-92.
    Report
    1. Brown, C.V. and V. Sambamurthy. (1994). "Building Strategic IT-Business Relationships: A Guidebook of IT Coordination Mechanisms", Society for Information Management , Advanced Practices Council. Report of findings based on interviews with CIOs at forty-four large firms.
    Books
    1. Tatikonda, M., C.V. Brown, and I. Vessey.. (2005). "ERP as a Platform for Vendor Managed Inventory", Strategic Use of ERP, E. Bendoly and R. Jacobs, Stanford University Press.
    2. Brown, C.V.. (2004). "Seamless IT Alignment", Next Generation Business Handbook, Subir Chowdhury, Hoboken, NJ: Wiley & Sons. 1157-1168.
    3. Brown, C.V.. (2003). "The IT Organization of the Future", Competing in the Information Age: Align in the Sand, 2nd ed, Jerry N. Luftman, Oxford University Press. 191-207.
    4. Brown, C.V.. (2003). "Performance Metrics for IT Human Resource Alignment", IS Management Handbook, 8th ed, Brown and Topi, New York: Auerbach Publishers/CRC Press. 89-100.
    5. Brown, C.V. and Ross, J.. (2003). "Designing a Process-Based IT Organization", IS Management Handbook, 8th ed, Brown and Topi, New York: Auerbach Publishers/CRC Press. 125-134.
    6. Rao, M., Brown, C.V. and Perkins, W.. (2002). "Control and Coordination of Information Systems in Multinational Corporations", Global Information Technology and Electronic Commerce: Issues for the New Millennium, Palvia, Palvia, and Roche, Ivy League Publishing. 393-407.
    7. Brown, C.V. and V. Sambamurthy. (1999). "Repositioning the IT Organization to Enable Business Transformation", Practice-Driven Research in IT management Series, M.Weiss and R.W. Zmud, Pinnaflex Educational Resources, Inc., Cincinnati, OH.
    8. Agarwal, R., Brown, C.V., Ferratt, T.W. and Moore, J.E.. (Oct 1998). SIM Member Company Practices: Recruiting, Retaining, and Attracting IT Professionals, Crisp Publications, SIM International.
    9. Brown, C.V. and B.E. Wynne. (1990). "Effective Management of End-User Computing: Prior Models and a Case Example", Desktop Information Technology, K.M. Kaiser and J.J. Oppelland, North-Holland. 157-76.
    Courses
    • MIS 760 Information Technology Strategy
    • MGT 726 Seminars: Advanced Topics in Information, Technology and Telecommunications Management
    • MIS 685 The Healthcare Value Chain
    • MIS 689 IT Management for the Healthcare Professional