The School of Technology Management offers the following programs leading to a graduate certificate. Students are required to meet regular admission requirements for the Master’s program and complete the courses listed below. Each graduate certificate program is self-contained and highly focused, carrying 12 graduate credits (4 courses). All of the courses taken as part of one of the Graduate Certificates listed below can be applied toward a Master’s Degree.
Discipline-based Certificates: Business Intelligence and Analytics Business Process Management & Service Innovation Project Management (leads to a graduate certificate in PM). Mangement of Wireless Networks Management of Broadband Communications & Converged Networks Telecommunications Management Industry-Oriented Certificates:
Details of these certificate programs are shown below.
Business Intelligence and Analytics (4 courses, 12 credits)
The graduate certificate in BI&A is designed for practitioners who wish to increase their understanding of specific areas of data, web and social analytics, and their ability to manage data-intensive applications in industry.
Choose 4 courses from the following with permission of advisor.
MIS 636 Data Warehousing & Business Intelligence MIS 637 Knowledge Discovery in Databases BIA 652 Multivariate Data Analytics BIA 658 Social Network Analytics SOC 653 Introduction to Text Mining & Statistical Natural Language Processing BIA 656 Statistical Learning & Analytics BIA 660 Web Analytics Business Process Management & Service Innovation (4 courses, 12 credits)
Business Process Management (BPM) addresses the analysis, design, implementation, and improvement of enterprise processes. It combines mature organizational concepts (BPR, Six Sigma, TQM) and process-supporting technologies such as workflow management, BPM Suites and service-enabled systems. The use of Business Process Automation technology promises significant efficiency gains for organizations through the automated coordination of activities, allocation of tasks to process participants and the integration of applications. Demand for BPM is driven by opportunities related to ongoing process performance improvement, process outsoucing / offshoring and the interest in process standards such as ITIL and SCOR. Not surprisingly, global analysts such as the Gartner Group have identified Business Process Management as the number one priority of CIOs for a number of years. The BPM & Service Innovation certificate primarily addresses the needs of practitioners engaged in, or considering initiatives for process improvement. The certificate courses cover topics relevant to business representatives involved in process analysis projects, IT staff involved in process automation efforts, and executives involved in strategic process improvement initiatives. The program is also suitable for IT organizations with BPM tool offerings and provides business-level education for sales-force personnel, technical staff, and consultants.
The following courses are required in the following sequence to earn the Graduate Certificate in BPM & Service Innovation.
MIS 690 Supply Chain Management & Strategy MIS 710 Business Process Innovation & Management MIS 712 BPM & Workflow Implementation MIS 714 Service Innovation Project Management (4 courses, 12 credits)
The Project Management graduate certificate program includes both the theory and practice of project management. Concepts, project management tools, metrics for project success, planning issues, risk management, human resources, organizational performance, and managing complex programs are presented.
All courses taken as part of this graduate certificate can be applied towards a Master of Science in Enterprise Project Management.
The following courses are required in the following sequence to earn the Graduate Certificate in Project Management.
MGT 609 Project Management Fundamentals MGT 610 Strategic Perspectives on Project Management MGT 612 The Human Side of Project Leadership MGT 611 Project Analytics Management of Wireless Networks (4 courses, 12 credits) Responding to the accelerated worldwide demand for reliable and robust wireless communications, this four-course graduate certificate offers you a rich panorama of principles, architectures, and standards. Courses focus on significant opportunities and obstacles facing today’s rapidly expanding mobile enterprises, not only in the US, but also around the world. You are introduced to the global regulatory environment and critical managerial decisions. You become familiar with key technology concepts, CDMA and OFDMA systems, radio resource management, services and applications, and next-generation standards. Emerge as a skilled wireless communication manager who appreciates performance requirements coupled with the delivery of top quality service.
Courses in this program have the graduate pre-reqs of TM601, TM605, TM610, and MGT615/MGT600 or equivalent.
Wireless Networking and Mobile Computing
Global Wireless Industry
Next Generation Wireless Systems
Performance Management Of Emerging Mobile Wireless Networks Management of Broadband Communications & Converged Networks (4 courses, 12 credits) Broadband communications is the foundation for the new wave of communications and network infrastructure and the basis for emerging services. Technical and business professionals are increasingly called upon to understand, plan and manage complex technological environments. Advances in multiple methods of providing broadband access, such as cable, xDSL, FTTx, and wireless, the introduction of a converged core network architecture and the role of the IP Multimedia Subsystem (IMS), and the emergence of new IP-based services, present tremendous opportunities and challenges. Broadband and content service providers need to plan for converged networks delivering multi-media communications and services. Service creation, delivery, and management as well as the enabling protocols and standards are key concepts to be mastered.
This four course concentration consists of courses which examine broadband technologies and services, service management in a broadband environment, the impact of the changing regulatory environment on the industry and the industry structure and strategy.
Previous experience in EE, communications engineering, TM 601 & TM 610, or equivalent required.
TM612 Regulation and Policy in the Communication Industry
TM630 Broadband Networking Services and Technology
TM631 Broadband Service Management
1 elective with permission of your advisor
Telecommunications Management (4 courses, 12 credits)
The Telecommunications Management graduate certificate will provide advanced technical knowledge of applied telecommunications integrated with solid grounding in business management techniques. The program will benefit individuals with an interest in a variety of areas within the telecommunications industry including network planning and evaluation, information management, technology management, marketing and project management. All courses taken as a part of this graduate certificate can be applied towards a Master of Science in Telecommunications Management after successful completion of eight additional graduate courses.
The following courses are required in the following sequence to earn the Graduate Certificate in Telecommunication Management.
TM 601 Principles of Applied Telecommunications Technology TM 605 Probability and Stochastic Processes TM 610 Business Information Networks TM 612 Regulation and Policy in the Telecommunications Industry Healthcare Leadership & Management (4 courses, 12 credits)
The Healthcare Leadership & Management graduate certificate presents realistic strategies in an array of critical areas for healthcare management and leadership. The courses are delivered with a hybrid method that embraces the best features of both face-to-face and on-line learning. Course content, graded assignments and class discourse are all designed to provide readily-usable systems and strategies for the everyday challenges of healthcare management and leadership. This graduate certificate is geared towards healthcare professionals who are interested in increasing their management and leadership credentials effectively, realistically and at the highest level of quality.
All courses taken as a part of this graduate certificate can be applied towards a Master of Science in Management with concentration in Healthcare Management degree after successful completion of eight additional graduate courses. The following courses are required in the following sequence to earn a Graduate Certificate in Healthcare Leadership & Management.
MGT 616 Healthcare Leadership and Management MGT 609 Project Management Fundamentals MGT 612 The Human Side of Project Leadership
Choose one elective:
MGT 614 Advanced Project Management MIS 689 IT Management for the Healthcare Professional MGT 689 Organizational Behavior and Design