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FAQ’S (Frequently Asked Questions) 1. When will students find out about their housing assignments? Housing assignments for new students will be mailed to home addresses by the end of July. The mailing will include the name and address of the roommate along with arrival information. Upperclassmen who go through room selection receive their room assignment and roommates name during the spring semester. All other students will receive their assignment and roommate during the summer. 2. When do the residence halls open? Fall 2008 - Aug 16 & 17 - Freshman Pre-orientation Aug 20 - Freshman Orientation Aug 22 - all students Spring 2009 - January 09 3. What do students do if they need to arrive before the scheduled check-in date? Send your request via email to reslife@stevens.edu. There will be a fee charged for early arrival. Please include your name, room number, student ID number, the reason you need to arrive early, and a telephone number or e-mail address where you can be reached. 4. How long are the beds? What kind of sheets will I need? All the beds in the residence halls are twin beds and are 80 inches long. You will need extra long (80") twin bed sheets, which are available at retail stores or through the Residence Life sponsored linen program. You will receive information at your home address regarding the available linen packages. You can also call (800) 957-4338 or check out the website at www.rhl.org/sit. or through the Residence Life sponsored linen program. You will receive information at your home address regarding the available linen packages. You can also call (800) 957-4338 or check out the website at www.rhl.org/sit. 5. What does a student do if he or she doesn’t like the room assignment? We regret that we are unable to accept requests for room changes once assignments are mailed out. The room change process begins after the second week of the semester. During the room change process students can contact the Area Coordinators (ACs) for paperwork and to see what spaces are available to move to. RAs and ACs are available to do mediation in the event of a roommate conflict. 6. Are pets allowed? 7. Are lofts allowed? Yes. Lofts must be freestanding and be at least 2 feet below the sprinkler head. (no taller than 5 feet). If the loft, or any other non-Institute issued furniture is obstructive or interferes with the roommates equitable access to the room, it will have to be removed. 8. Can furniture be removed from the room and replaced with my own? No, the furniture provided is permanent and may not be removed from the rooms. 9. How often are rooms cleaned? Students are responsible for cleaning their own rooms. Custodians are responsible for cleaning the public areas (hallways, common area kitchens, etc.) public restrooms and community bathrooms. Students with bathroom facilities in their individual rooms are responsible for cleaning their own bathrooms 10. What does a student do if he or she has roommate problems? We encourage students to contact their Resident Assistant (RA) or the Area Coordinator for their respective building who will attempt to mediate and resolve any roommate problems. 11. Can students leave belongings in the room during break periods? Yes, students may leave belongings for the winter and spring breaks. While student rooms are typically accessed for maintenance purposes only, we do encourage students to take valuables home with them since Stevens does not assume any responsibility for missing items. 12. Should students get insurance for belongings brought to campus? Yes. We suggest that you check with your parents home owner insurance carrier to make sure you have protection against loss or damage. Stevens Institute of Technology is not liable for loss of or damage to personal belongings. We also have brochures for a company offering insurance for College Students. 13. What happens if my student’s belongings are damaged or stolen while in the residence halls? Stevens is not responsible for your student’s belongings. You should check with your insurance company about coverage. 14. Are there storage facilities available on campus? No. Stevens does not have storage facilities. There is a storage facility in Hoboken that rents bins. We also have a list of storage places that can be made available upon request. 15. Can students make phone calls from their rooms? Yes. Stevens provides you with STC On Campus Service to use from the convenience of your room or any campus phone. While you're on campus, all you need to place direct dialed calls is the STC On Campus Service Personal Security Code (PSC). Your PSC is ready to use. No sign up fees or waiting periods. Voice mailbox is a feature that can be provided for the room phone by contacting the Stevens Telecommunications Coordinator at 201 216 8316. 16. Is cable TV service available in the rooms? Yes. All campus rooms are supplied with basic cable service at no extra charge. If you wish to purchase enhanced services such as HBO and other premium channels you may contact PrivaTel Cable at (732) 974-1502. or email HBO@privatelinc.com. You must supply your own coaxial cable. 17. Are computer network ports available in each room? Yes. All of the campus residence halls are wired with a 100 Base-T (max transfer rate of 10 MBps) hardwire port to the Stevens computing network as well as the Internet. Any further questions can be answered by the Information Technology Help Desk at (201) 216-5500. 18. Where can students do their laundry? Each campus residence hall has a laundry room with washers and dryers. The cost is $1.00 for a wash cycle and $1.00 for a dryer cycle. Payment for each cycle is made with Duck Bills on the student ID card. 19. Are students allowed to have a refrigerator and microwave in the room? Yes, however only one per room is permitted. The microwave cannot exceed 700 watts and the compact refrigerator 6 amps. 20. Are the halls locked? All residence hall exterior doors are locked 24 hours a day, seven days a week. The only students who have access to the building are those students who live in the building. 21. Are there staff who live in the residence halls? Yes. Each floor/wing has a Resident Assistant (RA) who lives on the floor. An RA is a trained upper-class student advisor and role model. He or she helps students adapt to their living environment and assists students in managing decisions. The RAs are supervised by Area Coordinators who also live in the halls and are accessible and available through the Office of Residence Life. 22. How does the meal plan work? The meal plan and Duck Bills work like a debit account; when you go to eat a meal or make a purchase, the meal, or amount is deducted from the total available for the semester. 23. What are Duck Bills? Duck Bills are a cash equivalent that can be utilized at any of our food or laundry service locations, Campus Bookstore or at select off-campus locations. Duck Bills are valued at one Duck Bill = one dollar and can be viewed and/or replenished at any time by going to www.duckbills.com 24. Can money be added to my Duck Bill account? Yes. You can either visit the Office of Residence Life or e-mail
reslife@stevens.edu where the charge will be billed to your student account, or go to
our online site; www.duckbills.com to use
a debit/credit card. 25. Is the meal plan available during breaks such as Thanksgiving, Winter Break, Spring Break, etc.? Limited service is usually available in Colonel John’s where students can utilize their Duck Bills. There is no food service the week between Christmas and New Year’s Day. Students may also use their Duck Bills at limited off campus restaurants. A complete list of off campus vendors can be found at www.duckbills.com. |
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